• Depending on the consultant’s area of expertise, responsibilities may include implementation of Ebola surveillance and epidemiological response activities • Strengthen systems for alert detection, notification, triage, verification, investigation, classification, and closure • Support active case finding in health facilities and communities • Conduct epidemiological analyses • Develop or adapt Ebola case definitions, standard operating procedures, and reporting tools • Train and mentor response personnel

• Lead hospital site consulting initiatives based on observation and training designed to identify opportunities to implement da Vinci surgery best practice solutions • Engage with Hospital Executives and Leadership teams on leadership and communication strategies • Define Genesis agenda for their region: prioritize mandates and plans delivery of Genesis resources • Conduct Genesis program initiatives with strategically targeted customers • Manage complex, extended customer engagements involving multi-departmental collaboration • Run reports and analyze data to prepare for customer engagements • Provide in person and/or remote consulting services to deliver value to the customer • Promote collaboration with Genesis and cross-functional teammates • Onboard, coach, and mentor new and existing team members • Participate in the training on and launch of new products and/or procedures • Qualify and prepare Access management analysis and proposals

• Conduct high-impact, interactive client discovery sessions to uncover deep business pain points, strategic goals, and operational bottlenecks • Actively participate in the qualification process, analysing prospect requirements to ensure that our Adaptive ERP solutions are a perfect fit • Design, build, and deliver compelling software demonstrations and executive presentations • Partner with the sales team to build customised win strategies, craft RFP/RFI responses, and navigate complex technical evaluations • Maintain a premier level of knowledge regarding QAD’s suite of solutions and manufacturing industry trends

• Serve as a scientific differentiator in the BioPharma market supporting client goals by directing them to solutions from JAX Mice, Clinical and Research Services. • Provide voice of customer feedback to diverse internal stakeholders to improve product and service offerings. • Work remotely but must be available for domestic and international travel up to 25% of the time. • Respond to basic, transactional pre- and post-purchase inquiries from Academic and BioPharma customers in a professional and efficient manner. • Demonstrate detailed understanding of the scientific basis of product and service offerings, troubleshooting orders or experiments, and liaising with internal stakeholders to resolve issues and provide voice of customer feedback. • Deliver educational presentations, virtually and traveling in person, about educational resources, products, and services available from JMCRS. This includes reading scientific literature and training from internal experts to speak authentically about the content and modifying it to suit the audience's needs. • Acquire technical sales skills and share responsibility in revenue generation. This includes keeping accurate records of customer's scientific needs and providing the sales team with appropriate contextual information about need, what solutions JMCRS might address this need, and the customer's role in seeking this information.