• Partner with existing customers to expand their product offerings to help their business grow. • Conduct high-volume outbound outreach and discovery to uncover pain points and educate prospects on how brightwheel can solve their business challenges. • Own the entire sales cycle, from generating qualified leads to booking and holding demos to closing deals. • Be accountable for achieving monthly revenue and unit goals. • Utilize Salesforce to manage all sales activities and pipeline, keeping information organized and up-to-date. • Understand the competitive landscape and determine how to best position brightwheel products.

• Drive end-to-end sales from lead qualification through close, managing multiple high-value opportunities across mid-market and enterprise segments. • Partner with BDRs to identify, target, and engage prospective customers through a mix of outbound and inbound channels. • Understand customer pain points, uncover business needs, and deliver tailored demos and ROI narratives that highlight Maxima’s differentiators. • Build strong relationships with finance executives, IT, and operations leaders to navigate complex buying processes. • Maintain accurate pipeline hygiene, activity tracking, and forecasting in CRM tools. • Partner with Product, Marketing, and Customer Success to ensure seamless onboarding and long-term customer success. • Act as the voice of the customer internally, helping refine messaging, product priorities, and enablement content.

• Manage and grow assigned strategic data center accounts. • Lead sales efforts for integrated critical cooling systems, including chillers, hydronic systems, CDUs, and containment-based air delivery solutions. • Serve as the primary customer contact for technical and commercial discussions. • Engage directly with customer engineering, facilities, operations, and design teams to ensure a smooth and efficient customer experience. • Support customer meetings, technical reviews, and executive discussions. • Develop technical and commercial proposals in coordination with engineering and product teams. • Monitor market trends related to high-density computing, liquid cooling, and data center efficiency. • Coordinate internally to ensure alignment between sales, engineering, and delivery teams. • Travel 30-50% requirement within the US.

Description Sprout Social is looking to hire an Account Executive, SMB to join the Sales & Customer Experience team. Why join Sprout’s Sales & Customer Experience team? The Sales and Customer Experience team shapes how Sprout powers the future of customer connection for today’s most innovative brands. We sell and support the leading social media management platform for businesses, helping organizations unlock the full value of social. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact. You’ll join a high-performing, collaborative team made up of some of the brightest minds in the industry, working with iconic brands like Campbell's, Salesforce, Airbnb, Equifax. Just as importantly, Sprout is a place where your growth matters. You’ll have the freedom to shape your career, explore new paths, and build toward what’s next, with a team that’s invested in helping you get there. What you’ll do Execute our sales process and close new business within our small business segment Meet and exceed monthly activity, pipeline and new business metrics What you’ll bring Qualifications These are the minimum qualifications that our hiring team is looking for in this role: 6+ months of outbound closing sales experience or relevant experience Experience working with Salesforce Consistent track record of success in recent roles Additionally, these are the preferred qualifications that would indicate a particularly strong candidate: Closing experience in B2B sales, social media experience is a plus Exceptional organizational, presentation, and communication skills - phone, email and webinar Technical expertise and ability to acquire knowledge of new products How you’ll grow Within 1 month, you’ll plant your roots, including: Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization. Partner with the Manager of SMB Sales to define key success metrics for your role and how you will measure against them. Acclimate yourself with the day to day responsibilities of the SMB Account Executive team by shadowing team members and listening to recorded customer calls and demos. Learn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions. Learn Sprout’s existing customer sales process by shadowing your peers and working closely with our Sales Enablement Specialists. Complete a demo and written certification to ensure comprehension. Within 3 months, you’ll start hitting your stride by: Become fully ramped in your role as an Account Executive Manage a strong pipeline of qualified leads and begin the process of building relationships with key strategic stakeholders. Meet and exceed monthly activity, pipeline and new business metrics. Conduct active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor. Within 6 months, you’ll be making a clear impact through: Own your numbers - consistently meet and exceed your activity  goals to build a fruitful pipeline that will provide consistent quota attainment. Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals. Within 12 months, you’ll make this role your own by: Consistently meet and exceed monthly activity, pipeline and new business metrics. Step up as a leader to share best practices across the organization and help others grow from your experiences. Obtain (solicited and unsolicited) and act upon peer and customer feedback. Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes: Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind. Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family. Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line . Office Environment: Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle * This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. This role’s On Target Earnings (“OTE”) for new hires in each zone are: Zone 1 (New York, California, Washington): $103,800 - $142,780 USD annually Zone 2 (All other US states): $94,400 - $129,800 USD annually OTE is governed by an incentive plan. It is the sum of a fixed base salary plus incentives at target performance. Incentive compensation will vary based on performance. The incentive plan is uncapped. The listed ranges represent the expected earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. OTE is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).  Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity - race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report . If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement . Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.