Grant Street Group logo
Grant Street Group

Grant Street Group specializes in cloud-based government solutions for tax collection, e-payments, and auctions.

Incident Response Business Analyst

Business AnalystBusiness AnalystFull TimeRemoteSeniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$70K - $120K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Incident Response Business Analyst

Grant Street Group

• help peers work through the biggest, most impactful issues encountered • deliver a top-notch product experience to clients • reduce the frequency, duration, and impact of incidents • have a broad understanding of technology stack, products, and clients • be part of covering on-call rotations during evenings/weekends one out of every four weeks

Job Requirements

  • Are committed to owning and solving impactful problems.
  • Can quickly intake and communicate information to various audiences.
  • Can stay calm, cool, and collected when the pressure is on.
  • Are comfortable making decisions - and knowing when to escalate - without always having all the information.
  • Are eager to learn about a wide range of products and technologies.

Benefits

  • using the best collaboration tools available
  • technology-rich work environment that supports on-site and telecommuting positions

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