Brightidea

• End-to-end feature development for AI-powered analytics on rich datasets, from architecture to production. • Mentor teammates and partner with Product, Data Science, and Design to deliver reliable conversational flows. • Design secure, low-latency data retrieval and AI integration pipelines (function calling, agentic workflows, etc…) for internal datasets and APIs. • Build and scale integrations to data sources - defining schemas, queries, and caching strategies; continuously improve backend components to deliver a top‑notch user experience with efficient resource trade‑offs. • Establish quality guardrails, automated tests/evaluations, and observability; optimize for scalability, performance, and cost; run A/B tests. • Optimize context engineering and data retrieval strategies - balancing relevance, latency, and token efficiency to deliver accurate AI-powered insights.

• End-to-end feature development, from design and implementation to production rollout and ongoing improvements. • Build and maintain high-scale backend services with strong emphasis on performance, reliability, and security. • Participate in system design and architecture planning to ensure scalable and maintainable solutions. • Work on networking-related challenges such as traffic flows, proxy behavior, request/response handling, and protocol-level edge cases. • Investigate and troubleshoot complex networking issues using tools such as Wireshark (and similar packet inspection/debugging tools). • Write high-quality, maintainable code with appropriate test coverage; participate actively in code reviews. • Collaborate closely with engineers and stakeholders to deliver impactful solutions. • Continuously learn and apply best practices in backend engineering and networking.

• End-to-end feature development, from design and implementation to production rollout and ongoing improvements. • Build and operate backend services with a strong focus on scalability, reliability, and performance in a microservices environment. • Participate in system design and architecture planning, and contribute to technical decisions across the team. • Work with asynchronous, message-driven components using Redis Streams, including debugging, tuning, and ensuring resilient processing. • Write high-quality, maintainable code with appropriate test coverage; participate actively in code reviews. • Collaborate effectively with teammates and cross-functional stakeholders to deliver high-impact outcomes. • Continuously learn, adapt, and stay up-to-date with best practices and evolving technologies.

• Engage directly with prospects and customers during pre-sales • Lead or support discovery sessions • Translate customer requirements into well-architected solution designs • Author detailed, precise Statements of Work (SOWs) • Build cost models and pricing estimates for projects • Conduct deep business and technical research on customer industries and data sources • Produce structured write-ups and solution specs for internal teams • Track and analyze project performance data

• Conducting in-depth research on tools or services that prevent the free collection of public web data. • Building and improving HTTP client solutions to guarantee the success of Bright's Data collection efforts. • Identifying new standards and technologies that could impact our data collection capabilities. • Reverse engineering adversary solutions to prevent fingerprinting solutions from stopping us. • There’s much more…

• Lead end-to-end software implementations for enterprise clients, from discovery through launch and expansion • Translate client business processes and goals into scalable Brightidea configurations and product solutions • Serve as the product authority and trusted advisor during client engagements • Confidently prescribe best-practice solutions and guide clients away from non-viable approaches when necessary • Balance client vision with platform capabilities, timelines, and scope • Build and manage complex Brightidea configurations, templates, and client systems • Advise on and implement solutions involving design, Product APIs, and integrations • Troubleshoot, test, and validate configurations to ensure quality delivery • Explore, experiment, and self-solve technical challenges before escalating when needed • Think beyond individual use cases to identify opportunities for broader platform adoption across the enterprise • Help clients position Brightidea as a foundational system, not a one-off process • Partner with internal teams to align implementations with long-term customer success and expansion goals • Own project scope, documentation, schedules, and delivery plans • Manage multiple client engagements simultaneously while maintaining quality and momentum • Proactively communicate status, risks, and recommendations to clients and internal stakeholders • Support sales and services leadership as needed during pre-sales or escalation scenarios • Deliver technical training to customers, including live sessions and recorded content • Script and record standardized training videos • Contribute to internal best practices, templates, and strategic services initiatives

• Educate customers on the capabilities Brightidea platform • Script & record standardized training videos • Implement complex configurations for customers • Consult with customers on BI config best practices • Create new client systems and templates as needed • Provide support coverage as needed • Support Services team strategic projects • Create, manage, and own the project documentation, scope and schedule • Identify, articulate and nurture opportunities at the intersection of consumer need, technical feasibility, and business viability. • Assist the customer in establishing tangible metrics around maturing the innovation capability across the organization. • Determine opportunities for collaboration with product teams’ innovation initiatives. • Lead the execution of innovation events intended to engage the employee population and develop ideas that can be explored for value. • Facilitating both face-to-face and virtual client learning, planning and working sessions • Developing content-driven assets like decks, documents, spreadsheets, etc. • Advise customers on HTML/CSS, JS, SQL, BI APIs, etc

• Lead a small remote team while staying hands-on: design, implement, and review production-grade code. • Own the architecture and delivery of core DCA infrastructure services, from design through production rollout and continuous improvement. • Build and operate high-scale SaaS services on AWS, with strong emphasis on reliability, performance, and operational excellence. • Design and maintain message-driven components using pub/sub systems and asynchronous processing. • Drive engineering excellence: CI/CD, testing strategy, release safety, monitoring/alerting, and postmortems. • Partner cross-functionally with R&D, Product, and Operations on priorities, interfaces, and dependencies. • Mentor and grow engineers via technical leadership, feedback; support hiring as needed. • Act as an escalation point for production issues: investigate, mitigate, and lead root-cause analysis.