Role Description At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empower their team to achieve success. They tackle difficult problems through collaborative efforts, take ownership of results, and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find fulfillment in challenging work. We are building a new, integrated care model to support patients with kidney disease. If you want to help lead to a better future for kidney patients, then you may be a great fit for the Regional Operations Manager role with DaVita Integrated Kidney Care (IKC). The Regional Operations Manager will lead the team from a home office (remotely) and be able to travel as needed within the specified region. The role involves engaging with IKC teammates, cross-functional teams, and local dialysis providers within the market. Essential Duties and Responsibilities - Effectively manage Disease Management programs in designated market or geography. - Review and analyze data to drive patient care outcomes in programs across the market. - Build and manage effective relationships with internal and external clients. - Provide clinical support to reporting Registered Nurse Case Managers; may provide direct nursing care as needed. - Provide leadership to direct reports. - Manage all teammate employment/HR activity such as payroll, PTO, hiring, onboarding duties, professional development, performance management, and disciplinary actions when necessary. - Ensure compliance with all applicable regulations and DaVita policies. - Monitor risk management and quality assurance compliance. - Achieve quality and metric goals in Integrated Kidney Care programs. - Coordinate activities with DaVita IKC management team, Regional Medical Directors, cross-functional departments, Registered Nurses, and others as needed. - Evaluate processes to ensure cost effectiveness and reduce operational expenses. - Implement initiatives and analyze impact to outcome expectations. - Create and submit reports and analysis of teammate performance as needed. Qualifications - Minimum of 3-5 years’ management experience leading and managing teams required. - Demonstrates experience managing to data-driven outcomes and process improvement required. - Strong communication on medical management, operational, and business-related issues. - Minimum of 1-2 years’ experience in clinical nursing leadership highly preferred. - RN license preferred. - Current CPR certification required. - Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required. - Home office with Internet connectivity at minimum of 1MB upload and 1MB download speed required. Requirements - Directly supervise a team of Care Coordinators and Engagement Specialists and their day-to-day operations. - Provide your Regional team of Care Coordinators and Engagement Specialists with direct support, at regular intervals, and encourage professional growth. - Manage all teammate employment activity: hiring, promoting, job performance, disciplinary actions, termination, etc. - Organize, monitor, evaluate and manage team & individual workflow - ensuring metrics are on track to be met. - Partner with People Services regarding any employee relations issues, timely & appropriately. - Facilitate teammate development (coaching, mentoring, training). - Complete teammate evaluations and establish quarterly & annual goals. - Collaborate with direct reports and upper management to create & implement those professional development goals. - Learn, know, understand & follow teammate guidelines, employment policies & department/company procedures. - Understand basic wage & hour laws, as well as federal, state & local laws/regulations. - Create informational decks & spreadsheets; lead team meetings and present to upper management, as necessary. - Review & approve time for non-exempt direct reports. - Track overtime, attendance and PTO. - Conduct formal ad hoc training. Benefits - Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out. - Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more. - Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Role Description This is a remote position. Paradigm is seeking a Medical Record Review Associate to support clinical review activities. This position assists with reviewing medical records, interpreting clinical documentation, and maintaining workflow accuracy. The ideal candidate has a clinical background (LPN, RN, or similar), strong attention to detail, and comfort working with digital tools in a remote environment. - Ensuring excellent customer service internally and/or externally. - Generates required program reports or documentation accurately and on time. - Actively participates in the development of departmental procedures and process documentation. - Uses subject matter expertise in everyday tasks to meet the team’s objectives, make recommendations based on the interpretation/synthesis of data, and assess team needs to determine action. - Proactively identifies opportunities for process improvement. - Assists in the planning and/or execution of special projects. - Ensures the protection of sensitive information. - Resolves technical and subject matter issues. - Collaborating with others to identify and resolve issues or process improvements. - Acts as a liaison within the group and throughout the organization to meet client needs and coordinate service delivery. - Adhering to standard operating procedures (SOP’s). - Assisting with the creation, documentation, and implementation of departmental procedures. - Participating in meetings and being a dependable resource on assigned projects. - Assists management with escalations when applicable. - Assists with training. - Effectively escalates issues and acts as first point of escalation for Associate I. Qualifications - Bachelor’s Degree in relevant field or 1-3 years equivalent work experience. - 3 plus years of experience working in specialized area related to this role. - Demonstrates outstanding internal and external client service skills. - Excellent written and verbal communication skills. - Effective problem-solving ability. - Able to adapt to the constantly changing environment. - Accustomed to successfully meeting critical deadlines. - Must be able to work both independently and as part of a team. - Must be proficient in Microsoft Office Suite. Requirements - 6+ month contract. - Pay: $25/hr. - Location: Remote in Approved States: Arizona, Washington DC, Florida, Illinois, Kansas, Missouri, New York, North Carolina, Ohio, Oregon, Tennessee, Maryland, New Jersey, South Carolina, Virginia, Washington, Alabama, Colorado, Connecticut, Delaware, Georgia, Idaho, Indiana, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, Oklahoma, Pennsylvania, Texas, Utah, Wisconsin. - Equipment: Work from your device. Benefits - Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days. - Assignment lengths are estimated based on the expected load or scope of work. There is a possibility that the work may last longer or finish sooner than anticipated.

• Provide critical support to the Solution Operations Manager and the Managed Technology & Digital Solutions (MTS/DS) team • Coordinate projects, maintain operational reports and documentation, and support team initiatives • Ensure day-to-day activities are completed accurately and on time • Partner with the Solution Operations Manager to support MTS/DS workstreams and special projects • Compile and analyze operational and financial reports, identifying trends and key insights • Prepare, maintain, and quality-check project documentation, presentations, dashboards, and other materials • Communicate proactively with leadership and team members • Demonstrate strong ownership, accountability, and attention to detail by managing assigned responsibilities with minimal oversight

Role Description This is a remote position. The Role: Master of the Adventure Universe Forget the dry job title. You aren't just an administrator; you are the architect of legendary experiences. You're the wizard behind the curtain, the supply line to the front line, and the reason Southwest Adventure Tours performs with absolute magic. This isn't about sitting at a desk and punching keys on a keyboard. You are the high-stakes navigator ensuring our guests never just "visit" the park; they conquer it. Without your drive for organization amidst the chaos, our world stops spinning. You bring the guest experience to life by securing the dreams our guides deliver. As our in-house magician, you'll orchestrate seamless logistics with vendors and suppliers to ensure every "booked" tour becomes a "brilliantly executed" masterpiece. Key Responsibilities - Deliver the Legendary: You are the ultimate fixer. You ensure every guest has a sanctuary to recharge after exploring grand landscapes. From securing world-class accommodations to orchestrating the logistics that nourish and entertain, you transform "logistics" into "lifelong memories." - Masterminding Logistics: You take complex itineraries filled with bucket-list adventures and assemble them like a high-stakes puzzle. With an eye for detail and a flair for execution, you turn logistical planning into an art form, ensuring every piece clicks into place for a seamless guest experience. - Financial Wizardry: You're as sharp with numbers as you are with strategy. You proactively manage budgets, negotiate with vendors like a pro, and ensure every custom tour is delivered flawlessly without breaking the bank. Excellence isn't a goal; it's your standard. - Operational Precision: You don't just "manage" departures; you perform surgical-grade optimization on every trip. You anticipate the friction points and smooth them out long before the guest even arrives, ensuring every product shines with perfection. What Success Looks Like Success isn't just checking boxes; it's orchestrating perfection. When you've mastered this role, you've transformed operational chaos into a finely tuned engine that purrs. You've become the unseen force behind our biggest wins; where logistics happen in the shadows, finances stay razor-sharp, and the guides have to deliver the extraordinary because you arranged it that way. Success is when every guest journey is flawless, every detail is bulletproof, and the adventure never skips a beat because you were three steps ahead, owning every outcome. Key Competencies - Proactive Strategy: You anticipate challenges before they emerge, shifting from reactive problem-solving to pre-emptive strategic alignment. You map out the entire guest journey to eliminate friction before it starts. - Dynamic Composure: You maintain absolute clarity and focus when variables shift. When schedules demand immediate pivots, you provide the stability that keeps operations running smoothly and decisively. - Rigorous Quality Control: You possess an unwavering commitment to excellence, ensuring every touchpoint—from safety protocols to guest comfort—meets the highest possible standards. You don’t just monitor; you elevate. - Process Optimization: You treat workflows like precision engineering projects. You identify inefficiencies and build streamlined, high-output systems that turn complex operations into predictable, high-value outcomes. - Total Accountability: You manage company resources, budgets, and outcomes with the care of a primary stakeholder. You take full ownership of the integrity of our assets and the reliability of our service, ensuring our mission is delivered without compromise. Work Environment Our command center is located in Cedar City, UT, and we'd love to have you on the front lines here, collaborating with the team and soaking in the energy of our home base. That said, we recognize that operational excellence isn't geography-dependent. While a local presence is our top preference, we are open to the right candidate working remotely, provided you can maintain the same high-octane standard of operational perfection from anywhere. Whether you're syncing up from our Cedar City HQ or orchestrating from afar, you'll be at the heart of our mission, turning logistics into legendary experiences. Requirements - Strong candidates often come from: - Tour Operations - The Travel Industry - Hospitality - Event Planning - Project Coordination/Management - Logistics - Transportation - Destination Management - Customer Success - Operations Administration - Bonus points if you've worked with: - Adventure Office - Softrip - Zoho One apps - Basecamp - CRM systems - Reservation software - Project management platforms - Even more bonus points if you've: - Negotiated rates with suppliers and vendors - We don't have to teach you how to use a computer - The Internet doesn't scare you - You've no problem making and answering phone calls - You like to smile - You've got a great sense of humor Benefits - Compensation & Benefits - Annual bonus - Unlimited PTO (based on work needs and team support) - Option to participate in a health share plan, including optical and dental - Travel - Working with amazing people - A fast-paced environment that keeps you busy The best Operations Administrators are the kind of people who make impossible things look easy. They're organized when others are scattered, calm when others are stressed, and prepared when others are reacting. If you've ever looked at a complicated situation and thought, "Give me ten minutes and a spreadsheet. I'll figure it out," we should probably talk.