• Provide thought leadership and technical direction to the data engineering team • Understand and translate business requirements to data strategies • Design, develop and enforce standards for data storage and governance • Work closely with enterprise and application architects • Develop, document and maintain overall view of data platform architecture • Provide training for data engineers, platform engineers and ETL developers • Document and publish technical principles and mentor the data engineering team

• Engage actively in all phases of solution implementation, from business process analysis through configuration and testing • Collaborate with stakeholders across the organization to align requirements with business objectives • Offer in-depth knowledge of Microsoft Dynamics F&SCM applications • Adhere to Argano Implementation Methodology • Effectively leverage the full suite of Microsoft Technology and ALM stack tools • Oversee the documentation of business requirements and expected outcomes for proposed solutions • Facilitate client decision-making regarding modifications or customizations • Plan and supervise CRP and UAT activities in partnership with the project manager • Share valuable assets with the Argano Knowledge Base • Contribute to scope, risk management, evaluation, and mitigation planning • Demonstrate strong qualitative analytical skills relevant to strategy formulation • Foster company growth by identifying and pursuing new revenue opportunities • Mentor functional consultants and support team knowledge advancement

• Partner with the LATAM sales team to own the technical side of customer opportunities from discovery through close • Lead technical discovery to understand customer requirements, current architecture, pain points, and business goals • Recommend integration strategies, solution architectures, platforms, and application infrastructure using Telnyx products • Deliver technical presentations, product demonstrations, workshops, and proof-of-concept support • Explain Telnyx products across Voice, SIP Trunking, Messaging, Wireless/IoT, Networking, Storage, AI, and Voice AI • Help customers evaluate Telnyx APIs, network capabilities, and communications infrastructure • Identify technical objections and work with Sales, Product, and Engineering to resolve blockers • Support customer and partner integrations in real-world environments • Build lightweight prototypes or demos that show how Telnyx products can solve customer problems • Maintain deep knowledge of Telnyx's existing and future products • Serve as the voice of the customer by sharing technical feedback with Product and Engineering teams • Support customer meetings, partner conversations, trade shows, and regional events as needed

Role Description Analyze, develop, and enhance analytical and operational data solutions/platforms to meet complex business needs. - Lead metric and/or technical design and documentation efforts in collaboration with operational and IT teams, ensuring alignment with strategic objectives and effective use of data. - Lead multiple medium to large-scale projects and requests using standard project management tools and methodologies. - Translate business requirements into well-designed and validated data solutions that support organizational goals including analysis and validation of data from raw source to data solution. - Provide thorough and accurate documentation for all work, adhering to current industry standards. - Provide production support for ETL/ELT/data solutions, including problem analysis, design, implementation, and rigorous testing of data models, data integrations (ETL, ELT, API, etc.), and reports. - Perform data solutions administration activities including training, on call and/or participating in upgrades/changes through all phases with minimal oversight. - Identify and manage change effectively and efficiently in a changing environment through use of standard processes and tools, working with teammates to utilize change management processes and tools to create plans to support adoption of changes required by project or initiative. - Stay abreast of healthcare environment, EHR, ERP, Cloud, SQL, and BI technology, and industry trends to build professional skills and drive innovation. - Mentor junior team members and provide expertise in the analysis and development of Enterprise data solutions. Qualifications - Bachelor's degree in computer science or equivalent knowledge. - Certification(s) may be required or obtained within 6 months and maintained to vendor or department requirements. - Typically requires 2-4 years of experience in a healthcare or comparable setting working with report, data, or analytics development. - Experience with enterprise EHR, Rev Cycle, and/or ERP application (depending on role); data/BI tools such as Business Objects, Epic Slicer Dicer, Power BI, Tableau, etc.; database content creation; traditional database platforms; cloud data development platforms; significant SQL, Python, Java or other data manipulation languages; ETL/ELT and data orchestration tools; healthcare knowledge. Requirements - Communicate effectively with stakeholders, and cross-functional teams at all organizational levels. - Show excellent analytical and logical thinking, creativity, self-reliance, communication skills, and the ability to work with various components of a system. - Have experience in logical and physical database design, data modeling, complex queries, business intelligence and ETL tools, and change control methodology. - Strong understanding of data visualization and data storytelling concepts and EHR and ERP workflows and reporting. - Strong change management skills and understanding of change management processes. - Work independently or as part of a team and manage multiple priorities while completing tasks efficiently. - Be a team player with a positive attitude, a strong commitment to customer service, and a willingness to learn healthcare systems and business processes. - Perform independent analysis on key clinical, financial, ERP, and operational metrics. - Manage multiple small to medium-sized projects and tasks effectively. - Mentor and develop junior teammates. - Create clear documentation to support education and presentation efforts. - Self-motivated, solution-focused, and able to function with minimal supervision. - Understanding of software or data development lifecycle and process design. - Proficiency with Microsoft products, EHR and ERP workflows and reporting, as well as hardware and software systems. - Knowledge of ETL/ELT tools and principles, supporting robust data integration and transformation processes. - Maintain technical currency and advanced certifications in specialized areas of responsibility. Benefits - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training. - Premium pay such as shift, on call, and more based on a teammate's job. - Incentive pay for select positions. - Opportunity for annual increases based on performance. - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program.