Xsolla logo
Xsolla

Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games.

Solutions Engineer – Enterprise Partners

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 201-500Since 2005H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

3 days ago

Salary

$100K - $125K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Solutions Engineer – Enterprise Partners

Xsolla

• Serve as the technical liaison for strategic enterprise partners during the post-sales relationship • Join partner calls to answer technical questions in real time • Respond to technical inquiries quickly • Create, own, and drive Xsolla Service Desk tickets to resolution • Create and manage Partner Launch Event tickets for partner sales and launches • Follow engineering and deployment processes carefully

Job Requirements

  • Strong working knowledge of REST APIs, JSON, and webhooks
  • Hands-on debugging and troubleshooting ability
  • Excellent partner-facing communication
  • Comfort working in a ticketing/issue-tracking workflow
  • Ownership mentality
  • Experience in video game commerce, payments, e-commerce, or fintech platforms (preferred)

Benefits

  • medical, dental, and vision
  • PTO
  • personalized career roadmap
  • professional development through training and educational opportunities

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