• Manage and execute on implementations & projects for customers • Perform detailed discovery with customers around their CRM usage and translate that to Outreach integration functionality • Be a subject matter expert on a multitude of Outreach technologies, acting as a trusted advisor to internal and external stakeholders • Partner with Program & Project Managers, Professional Services Consultants, Trainers, and customer stakeholders to successfully drive projects to completion • Distill information from a variety of sources to inform complex configuration setup • Explore all relevant client processes to build successful integrations • Support the adoption of AI-enabled workflows • Collaborate with client technical experts to establish a thorough configuration testing plan

• Operate as a technical resource within the Practice and actively participate in DFIR investigations to provide actionable intelligence. • Mentor junior analysts and provide leadership. • Effective engagement communication, time management, and collaboration with peers. • Author comprehensive engagement deliverables that are tailored to both technical and managerial audiences as well as fully detail the technical findings, recommendations, business impact, and realistic remediation strategies. • Foster client relationships by providing support, information, and guidance. • Utilize automation, orchestration, and scripting to reduce manual processes, improving overall efficiency while also enabling new capabilities to meet the rapidly changing needs of our clients. • Contribute to integration of existing and future open-source and commercial tools to help improve GRIT processes and procedures. • Perpetually strengthen relevant skills, knowledge, and abilities to stay at the forefront of the information security industry. • Maintain a strong desire to learn, adapt, and improve along with a rapidly-growing company. • Perform other duties as assigned.

Role Description This is a contract role, with the potential to go up to $50,000. You’re excited about this opportunity because you will... - Help support our clinical business intelligence team. Qualifications - 3+ years of experience working in clinical informatics, healthcare claims analytics, clinical coding, quality measurement, or a closely related healthcare data role. - Strong working knowledge of clinical code sets, including CPT, HCPCS, ICD-10-CM/PCS, DRG/MS-DRG, diagnosis codes, procedure codes, and how these codes are used in claims and clinical service line definitions. - Demonstrated experience translating clinical concepts into structured code logic, including defining procedures, conditions, episodes of care, complications, exclusions, or service-line groupings. - Experience working with claims data and/or clinical quality data to support reporting, algorithm development, measure definitions, or clinical review workflows. - Ability to review code sets and determine whether they are clinically appropriate, complete, and defensible for the intended use case. - Ability to work independently with cross-functional teams, including clinical, data, product, operations, and quality stakeholders. - Strong attention to detail and ability to document coding logic, assumptions, edge cases, and recommendations clearly. - 5+ years of experience in clinical informatics, healthcare claims analytics, quality measurement, clinical coding, or a related role. - Experience supporting quality algorithm development, clinical measure development, risk stratification, provider evaluation, or outcomes reporting. - Experience working across multiple clinical service lines, especially surgery, oncology, musculoskeletal care, bariatrics, cardiovascular care, behavioral health, or other specialty care areas. - Familiarity with quality frameworks or measure programs such as CMS quality measures, HEDIS, MIPS, EOM/OCM, PROMs, complications tracking, readmissions, ED utilization, mortality review, or patient safety indicators. - Coding certification or related credential, such as CPC, CCS, RHIT, RHIA, CRC, CDIP, or equivalent experience. - Clinical background or licensure, such as RN, NP, PA, MD/DO, PharmD, or other relevant healthcare training. - Experience with claims grouping, episode definitions, service-line attribution, procedure/diagnosis mapping, exclusions, complications, and clinical edge-case review. - Familiarity with healthcare data tools or query languages, such as SQL, Excel/Google Sheets, BI tools, claims platforms, EHR data, or data dictionaries. - Experience documenting coding logic in a way that can be understood by clinical, product, data, and business stakeholders. - Prior experience working in a startup, value-based care, Centers of Excellence, provider network, payer, employer-sponsored healthcare, or digital health environment. Benefits - Flexible working hours. - Generous time off. - Paid parental leave. - Opportunities to connect with coworkers both virtually and in-person. Company Description We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

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