• Assist our travelers with best-in-class travel support through multiple contact channels: chat, call and email. • Maintain extensive supplier, destination and system knowledge. • Make quick and accurate analyses of customer needs, persona and level of urgency. • Provide accurate information for hotel, flight, car and rail bookings, as required • Support users with self-service of the Navan platform and app where possible. • Respond to customers within SLA expectations and requirements. • Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. • Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes. • Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes. • Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. • Adhere to attendance policy and complete all assigned training. • Meet individual performance metrics in support of the organization and company business objectives.

Your role at DynatraceDynatrace is expanding its Executive Briefing Program into EMEA and is seeking a senior leader to build, lead, and scale over time. This is a high-impact role responsible for establishing and owning the long-term success of the regional Executive Briefing Program, driving executive engagement, influencing pipeline, and strengthening relationships with our most strategic customers and prospects. You will operate as the single-threaded owner for the EMEA program, with end-to-end accountability for strategy, execution, and business impact, partnering closely with Sales leadership, Product, and Marketing. This role requires both strategic leadership and hands-on execution, including personally leading executive briefings and remaining actively engaged in high-priority engagements as the program scales. Build, lead, and scale the EMEA Executive Briefing Program - Stand up and evolve the EMEA Executive Briefing capability, adapting the global model to regional needs while maintaining alignment to global standards - Own the operating model, governance, intake, and execution, driving continuous improvement based on business outcomes and feedback - Lead program rollout, including pilot briefings, regional enablement, and sustained adoption across Sales Drive business impact through executive engagement - Partner with Sales to position Executive Briefings as a strategic lever for pipeline growth and deal acceleration - Shape briefing strategy for priority accounts, ensuring alignment to customer objectives and measurable business outcomes - Act as the on-site leader and facilitator for executive briefings, guiding conversations and delivering high-impact executive experiences Own the end-to-end experience and program performance - Lead agenda design, content alignment, and execution to ensure every engagement is customized, outcome-driven, and delivered to a consistent global standard - Build and lead the regional Discussion Leader Bureau and ensure readiness for executive-level conversations - Plan and manage all logistics for executive briefings, including venue selection, catering, transportation, gifting, and on‑site execution. - Drive KPIs, reporting, and feedback loops, and own ongoing program performance, adoption, and optimization as the program scales - Hire and onboard team members over time to support growth What will help you succeed - Proven and extensive experience with direct ownership and leadership of an Executive Briefing Program - Proven track record of building, scaling, and operating executive briefing or executive engagement programs that drive measurable business outcomes - Experience personally leading and facilitating executive briefings with C-level stakeholders - Strong program leadership skills with the ability to operate strategically and hands-on in a single-threaded ownership model - Experience launching programs in new regions or markets - Deep understanding of enterprise sales cycles and how executive engagement influences pipeline and deal outcomes - Strong executive presence with the ability to facilitate high-level business conversations and influence senior stakeholders - Ability to travel for on-site executive briefing support Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards

• Konzeption, Design und Umsetzung von modernen Datenplattformen auf AWS • Entwicklung und Automatisierung von ETL-/ELT-Prozessen • Erstellung aussagekräftiger Dashboards, Reports und Self-Service-Analytics für unsere Kunden • Konzeption, Design und Umsetzung von kundenindividuellen KI-Applikationen

• Leverage your Toast product knowledge and project management skills to partner with restaurant owners during the Go-Live phase, and build out onboarding plans that will produce a high quality implementation experience within timeline and budget. • Enable restaurant owners and staff to utilize Toast to create best practices for managing your daily restaurant operations - this includes management of labor and food costs, table turn time and guest relationships. • Responsible for conducting remote site assessments to determine the networking needs of our clients prior to installation and communicate those needs to the project resources. • Perform onboarding remotely while documenting the installation of the Toast POS system, observe Toast best practices as well as document any deviations from best practices that were identified during the design phase of the project. • Create & lead an onboarding training plan to the entire restaurant staff on how to leverage the Toast product configured to their business and workflow with a focus on operational efficiencies that positively impact the guest and staff experience. • Manage several onboarding engagements simultaneously, including large books of onboarding business (80+ restaurants) in your region. • Ensure the transition goes smoothly and that you are available for remote Go-Live support to assist and guide the customer during their first several days of usage by providing post-live remote guidance, troubleshoot problems or follow-up training.