• Join as an early member of a high growth team working together to solve technical and customer problems the right way • Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers • Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility • Deliver product and technical presentations to potential and existing customers • Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape • Drive product conversations based on need and problems learned during customer interactions • Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

Role Description On behalf of our top international client we are recruiting for an experienced Solution Architect – Enterprise Application to drive the design and delivery of business-critical solutions across finance, procurement, supply chain, and commercial operations. Working within the Enterprise Architecture function, you will bridge business and technology teams, ensuring solutions are scalable, integrated, and aligned with long-term business objectives and transformation initiatives. - Design end-to-end solutions across core business processes, including Order-to-Cash (O2C), Procure-to-Pay (P2P), and Record-to-Report (R2R). - Translate business requirements into scalable, secure, and business-aligned solution architectures. - Ensure alignment with enterprise architecture, integration, and data strategies. - Define and oversee integrations across SAP & ERP, commerce, warehouse, pricing, and data platforms. - Act as a trusted advisor to business and IT stakeholders, facilitating workshops and driving solution decisions. - Support digital transformation initiatives and contribute to architecture governance and best practices. Qualifications - 8+ years of experience in Solution Architecture, Enterprise Applications, or a related field. - Strong understanding of SAP O2C, P2P, and R2R business processes. - Experience working with ERP ecosystems and enterprise application landscapes. - Knowledge of enterprise integration platforms (iPaaS) and API-led architectures. - Understanding of cloud technologies, modern data platforms, and integration patterns. - Experience supporting business transformation and modernization programs. - Strong communication, stakeholder management, and facilitation skills. - Familiarity with Agile, Waterfall, and DevOps delivery methodologies. - Fluent English is required. Benefits - Competitive salary and benefits package. - Bonus opportunities. - Generous annual leave allowance. - Flexible working arrangements. - Pension and retirement benefits. - Ongoing learning and professional development. - Collaborative international environment. - Employee wellbeing and recognition programs. - Opportunities to travel across European locations. Company Description In Pertemps ERP sprechen wir Ihre Sprache. Recruitment zu verstehen ist eine Sache, Sie zu verstehen eine andere. Unsere Berater sprechen mehr als 15 unterschiedliche Sprachen, also egal ob Sie ein Kunde oder ein Bewerber sind, wir verstehen Sie und die Personalvermittlung.

• Triage, diagnose and resolve complex customer issues that span multiple systems or integrations, collaborating across Product, Engineering, and Customer Success. • Lead and coordinate cross-functional incident response and assist in root cause analysis and postmortem reviews. • Develop and maintain high-quality internal documentation, runbooks, and customer-facing knowledge base content. • Analyze recurring issues and trends to identify and advocate for product or process improvements. • Collaborate with Product and Engineering teams to represent customer feedback in roadmap and feature planning. • Contribute to automation, observability, and knowledge-sharing initiatives that improve the efficiency and predictability of support delivery. • Participate in weekend and holiday on call (roughly once every six weeks)

• Designing and delivering structured technical enablement programmes for GSI and cloud partner teams - including bootcamps, workshops, certification pathways and a scalable partner readiness framework that tracks and closes technical maturity gaps • Engaging as the Matillion technical lead in joint partner-led sales cycles - supporting partner SAs in discovery, solution design and technical validation, while working alongside Alliances and Sales to activate co-sell motions with AWS, Snowflake, Databricks and other cloud marketplace partners • Owning the end-to-end technical onboarding journey for new GSI and cloud partners - from first product orientation through to delivery readiness - with clear milestones and the ability to independently demo, implement and support Matillion within agreed timeframes • Acting as the internal voice of the partner ecosystem - surfacing product gaps, feature requests and integration needs to Product and Engineering, while enabling internal field teams to confidently articulate partner-led Matillion use cases • Building Matillion's presence and credibility in the partner ecosystem through technical thought leadership - authoring blogs, white papers and solution briefs, representing Matillion at partner QBRs, conferences and joint field events across the US