Technical Delivery Manager
Location
United States
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Technical Delivery Manager
Clay
• Represent Clay in enterprise client calls covering deployment, integrations, performance, security, compliance, and infrastructure topics; • Act as a bridge between client stakeholders and Clay's development team; • Prepare client-facing technical documentation, including implementation approaches, platform recommendations, technical requirements, and integration overviews; • Review technical documentation before client delivery and identify gaps, inconsistencies, or missing information; • Respond to client questions regarding security, analytics, integrations, hosting, and platform capabilities; • Evaluate and document technology platform recommendations, including CMS selection and migration considerations; • Support discussions around SSO, identity management, hosting infrastructure, and deployment planning; • Facilitate release planning discussions and coordinate between client stakeholders and Clay's development team; • Conduct post-launch reviews and prepare supporting reports and documentation; • Support analytics, privacy, and localization initiatives by coordinating requirements, validating implementations, and gathering information needed for client and internal teams.
Job Requirements
- Experience serving as a technical point of contact between clients and engineering or delivery teams
- Experience leading technical discussions with enterprise stakeholders
- Experience creating technical documentation for client-facing projects
- Ability to translate technical discussions into clear, structured, and professional documentation
- Strong understanding of modern web platforms and architectures, including Next.js / React-based websites
- Familiarity with headless CMS platforms such as Sanity and website migration projects
- Experience with analytics and tag management tools (GA4, GTM, Heap, or similar)
- Understanding of technical SEO, website performance validation, and post-launch support activities
- Familiarity with privacy and consent management solutions such as OneTrust
- Understanding of hosting environments, CDNs, third-party integrations, and authentication systems (SSO, Okta, Azure AD, etc.)
- Attention to detail and ability to identify risks, gaps, and implementation considerations before they impact delivery
- Strong client-facing English, both written and spoken.
- Good to have:
- Experience in a design or development agency environment
- Familiarity with WCAG accessibility standards
- Experience with enterprise CMS, e-commerce, ticketing, or CRM platforms
- Familiarity with technical SEO concepts
- Exposure to enterprise SEO or performance monitoring tools
Benefits
- Remote Project-based role
- Collaboration with distributed teams and enterprise clients
- US time zone overlap required
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