• Attend daily sales meetings, capture detailed notes, and document action items • Monitor active projects and track progress against established checklists • Coordinate with sales and development teams to identify, escalate, and resolve blockers • Manage the client onboarding process, including: • Coordinating Statements of Work (SOWs) and Master Service Agreements (MSAs) • Tracking document completion and signatures • Scheduling kickoff meetings • Supporting resource allocation discussions • Maintain project visibility and status updates using Jira or similar project management tools • Ensure adherence to internal processes and documentation standards • Follow up on invoicing, project deliverables, and outstanding action items • Coordinate across multiple time zones to support seamless communication

Role Description As an Executive Assistant / Project Coordinator, you will provide high-level executive and operational support to the CEO, COO, and CFO of one of Savvital's US-based clients. This is a strategic, high-visibility role requiring a proactive, resourceful, and highly organized professional who can operate as a trusted right hand to leadership. You will manage executive priorities, coordinate cross-functional projects, and ensure seamless communication across stakeholders. The ideal candidate is ambitious, tech-savvy, confident, creative, and exceptionally articulate, with the ability to anticipate needs and execute with precision in a fast-paced virtual environment. Qualifications - 2+ years of experience in executive support, project coordination, or similar high-level administrative roles (experience supporting C-suite preferred). - Highly proactive with strong initiative and forward-thinking mindset. - Confident, polished, and articulate communicator with exceptional written and verbal skills. - Strong multitasking and organizational abilities, with the capacity to manage multiple priorities simultaneously. - Tech-savvy and comfortable working in digital, remote collaboration environments. - Professional, discreet, and experienced in handling confidential information. - Strong presentation coordination and webinar support experience. - Strategic thinker with high emotional intelligence and a solution-oriented mindset. - Detail-oriented with strong big-picture awareness. - Strong customer service orientation and stakeholder management skills. - Proficient with MS 365. - ClickUp is a huge plus. Requirements - Manage complex executive calendars, scheduling, and meeting coordination across multiple time zones. - Anticipate leadership needs and proactively resolve scheduling conflicts or competing priorities. - Prepare executive briefing materials, reports, presentations, and strategic communications. - Handle high-level email correspondence and professional phone communication on behalf of leadership. - Maintain discretion and confidentiality when handling sensitive information. - Support cross-functional initiatives from planning through execution. - Track deliverables, timelines, and follow-ups to ensure accountability and progress. - Prepare meeting agendas, document notes, and manage action items to ensure alignment. - Identify process improvement opportunities and present structured recommendations to leadership. - Assist in developing systems that improve operational efficiency and clarity. - Draft high-quality internal and external communications; strong creative writing skills are required. - Assist with presentations, webinars, and executive-facing materials. - Provide exceptional stakeholder communication and customer service. - Represent executive leadership professionally in all written and verbal interactions. Benefits - Market-competitive base salary. - Performance-based incentives. - Allowances for internet, electricity, and wellbeing. - Medical insurance coverage. - Annual bonuses and increments. - Company-wide success bonuses.

Role Description We are looking for an Executive Assistant to the CEO to join Coursera and serve as the primary administrative partner to our CEO and a key operational partner to our Chief of Staff. This role ensures the CEO's time is protected and optimally deployed, the CEO office runs as a well-functioning system, and the executive leadership team has the administrative infrastructure it needs to operate with speed and precision. - Protect and maximize the CEO's time through precision and flawless execution of core administrative responsibilities. - Ensure the CEO office operates as a coordinated, well-run system rather than a collection of independent administrative tasks. - Partner with the Chief of Staff to drive CEO operations and administrative infrastructure. - Build and maintain strong working relationships with internal stakeholders across the organization, treating them as customers and consistently finding solutions that advance their needs alongside the CEO's priorities. - Establish and continuously improve repeatable systems and processes that reduce friction, create predictability, and scale the CEO office's effectiveness over time. - Earn a reputation as a trusted, solution-oriented partner to stakeholders across the organization – accessible, consistent in follow-through, and known for finding paths forward even when competing needs are in tension. Responsibilities - Own the CEO's calendar end-to-end, prioritizing meetings based on strategic importance, protecting focused work time, managing conflicts proactively, and ensuring the CEO is always prepared for what's next. - Plan and manage all CEO travel, events, and logistics, anticipating needs, building contingencies, and executing flawlessly including in last-minute and high-stakes situations. - Manage CEO-related expenses and coordinate with Finance on budget tracking as needed. - Serve as the operational lead across ETeam EAs, maintaining shared norms, aligning on logistics and scheduling decisions, and ensuring the EA network functions as a coordinated system rather than a set of independent supports. - Own the operational setup and logistics for CEO-led recurring cadences, including Business Reviews and Board of Directors meetings. - Manage scheduling, logistics, and operational preparation for E-Team meetings and in-person events, ensuring they run with precision and all participants arrive prepared. - Work across the organization as a collaborative partner, responding to competing requests with a solution orientation and building a reputation for accessibility, follow-through, and trust. Qualifications - 7+ years of experience in an executive support role, including direct support to a C-Suite executive at a public or late-stage private company with 1,500+ employees. - Experience managing complex scheduling, travel, and logistics in a high-stakes, fast-moving environment. - Experience handling highly confidential information with consistent discretion and sound judgment. - Experience coordinating across senior stakeholders, including C-Suite executives, Board members, and external partners. - Experience managing projects from concept through execution, including status tracking, governance, and risk mitigation. - Demonstrated ability to operate proactively and independently, anticipating needs, making decisions, and driving outcomes with minimal supervision. - Clear, direct written and verbal communication skills. Preferred Qualifications - Experience in an ops-oriented EA role with responsibility beyond individual executive support, such as team coordination, EA network lead, or cadence management. - Experience working as part of an operational team with ability to get curious, network, and otherwise “connect dots.” - Experience supporting or coordinating Board of Directors logistics. - Track record of building and improving repeatable administrative systems, processes, and tools. - Comfort operating at high pace with genuinely competing priorities and frequent last-minute demands. - Experience working in a technology company environment with exposure to executive team dynamics and cross-functional coordination. Compensation This role is available in the following US Pay Zone: - US Zone 1: $122,360 - $152,950 At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

Role Description The Digital Chat Support Assistant is responsible for providing real‑time customer support through online chat platforms. This role focuses on delivering fast, accurate, and friendly assistance while maintaining a consistent brand voice. The ideal candidate is someone who types quickly, communicates clearly, and enjoys helping customers in a digital environment. This position is fully remote and designed for individuals who can work independently while meeting performance expectations. In this role, the assistant will: - Manage multiple chat conversations at once - Respond to inquiries - Troubleshoot basic issues - Escalate complex concerns when necessary The position requires: - Strong attention to detail - The ability to follow structured guidelines - Comfort navigating CRM systems and support tools Training is provided, and high performers may have opportunities to advance into senior support, QA, or team lead roles. Qualifications - Strong written communication skills - Ability to multitask and manage several chats at once - Fast, accurate typing skills (40–50+ WPM preferred) - Comfort using chat platforms and CRM tools - High attention to detail - Ability to work independently in a remote environment - Reliable internet connection and computer access Requirements - Previous customer service or chat support experience (preferred) - Familiarity with help desk tools (Zendesk, Intercom, Freshdesk, etc.) (preferred) - Basic troubleshooting skills (preferred) - Experience in e‑commerce, SaaS, or service‑based industries (preferred) Benefits - This is a fully remote position with flexible scheduling options depending on business needs - The environment is fast‑paced, supportive, and focused on delivering excellent customer experiences - Compensation includes a competitive hourly rate - Paid training - Potential performance‑based incentives