• Make 20+ live cold calls daily • Conduct outbound prospecting via call • Follow up promptly with inbound leads • Research accounts and build targeted prospect lists • Support the team in achieving 2 closed sales per week • Complete 50–100 outbound dials based on provided leads • Conduct 100–250 follow-up calls from customer events • Process customer payments as part of the sales cycle • Update and maintain CRM records regularly

• Generate and qualify new business opportunities through multi-channel outbound prospecting (phone, email, social media). • Manage inbound leads from marketing channels. • Research prospects to prioritize leads based on ideal customer profiles and discovered needs. • Collaborate with account executives and the marketing team to overcome objections, create positive prospect experiences, and advance qualified leads through the sales pipeline. • Consistently meet or exceed activity and pipeline goals. • Develop a deep understanding of the industry and product use-cases. • Provide regular feedback to sales and marketing teams on lead quality and conversions. • Contribute to strategies for penetrating existing and new markets.

• Cold call leads from targeted prospect lists • Call inbound warm leads within 10 minutes of form submission • Build trust and qualify small-business owners (many running 6–7 figure companies) • Schedule high-quality appointments for the company’s founder • Follow up via phone, email, and CRM to keep leads engaged • Keep detailed notes and update the pipeline in GoHighLevel (CRM) • Learn and apply AI tools like ChatGPT and marketing automations

About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. Role We are looking for a Sales Development Representative to join our Healthcare Sales Development team. This is a hybrid role, reporting to the Manager of Sales Development. You will have the opportunity to be a key contributor to Zscaler’s sales pipeline and revenue growth through lead qualification. What you’ll do (Role Expectations) Researching and prospecting into organizations by emailing, calling, networking and other creative means to lead early stage pipelines Qualifying and scheduling well qualified appointments with main decision makers within global 2000 or "targeted" companies through inbound and outbound leads Utilizing the CRM to maintain accurate activity, contact, and account information of all customers and prospects Who You Are (Success Profile) You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution. You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action. What We’re Looking for (Minimum Qualifications) Bachelor's degree or relevant experience Customer-oriented background (sales, support, or customer service) Skills in account development, opportunity qualification, pre-call planning, call structure/control, or time and territory management What Will Make You Stand Out (Preferred Qualifications) Experience with CRM systems (preferably salesforce.com) Experience in an outbound-focused sales position #LI-EV1 #LI-Hybrid Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $42,000 — $60,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.