• Prospecting: Research, create, develop targeted prospect lists. • Execute marketing campaigns to increase new user acquisition and conversions. • Work on centralized outbound campaigns in partnership with Marketing, the vertical team, MSP program, and Partners. • Engagement: Leverage your understanding of the personas we’re targeting and the business problems our products solve to create curiosity/generate interest with prospective GoTo customers. • Mainly through outbound call programs as well as via online chat, and email. • Execution: Meet or exceed KPIs while focusing on quality. • Collect, analyze, report data around performance, campaign, and operational execution to drive conversions and qualified leads. • Growth: Share, learn, collaborate with team members and managers to develop strategies, improve execution, and ideas that drive business results and career progression.

• Drive lead opportunities and develop new business via inbound and outbound phone (30/70) and utilize mass communications tools such as email, social media, Salesloft, etc. to introduce Dodge products/services and drive demos and appointments • Achieve daily, weekly, monthly activity, and sales lead quotas and update within CRM • Learn and apply solution-based selling by using a consultative prospecting approach • Follow the standard operating procedures as set forth by management to achieve the highest % success factors • Maintain expected call volumes • Attain all Key Performance Indicators (KPI’s) in order to reach and meet with the desired number of prospects per day, improve lead to opportunity and opportunity to win ratios

• Develop and execute national new logo growth strategies focused on strategic health systems and priority enterprise targets • Build, nurture, and expand senior executive relationships with health system CEOs, COOs, CFOs, CMOs, and physician leaders • Quarterback complex new logo pursuits from early market development through proposal, negotiation, and close • Lead consultative, executive-level sales conversations that align Sound Physicians’ capabilities to the strategic priorities of prospective health system partners • Represent and sell the full suite of Sound Physicians solutions, crafting integrated value propositions tailored to enterprise health system needs • Shape account pursuit strategies, stakeholder mapping, and engagement plans that increase access, credibility, and win probability • Structure and negotiate creative partnership models and commercial terms that support sustainable, long-term growth • Partner with finance, legal, operations, and clinical leadership to develop business cases, pricing strategies, and deal structures for new logo opportunities • Drive a disciplined pipeline of strategic opportunities, with rigorous follow-through, clear milestones, and executive visibility • Serve as a senior external ambassador for Sound Physicians in industry forums, conferences, and executive meetings • Inform market strategy by synthesizing customer insights, competitive intelligence, and emerging health system priorities

Role Description We're looking for a Product Manager to own and grow our portfolio of managed infrastructure solutions, including Managed Optical Fiber Network (MOFN), dark fiber, managed wavelengths, and adjacent custom infrastructure offers, purpose-built for hyperscaler and neocloud customers. This role sits within the Hyperscaler Solutions segment and is responsible for translating the unique scale, performance, and commercial requirements of cloud and AI hyperscalers into productized, repeatable, and economically sound offerings. You will partner closely with Sales, Network Engineering, Operations, Legal, and Finance to shape deals, define the roadmap, and ensure we deliver infrastructure solutions that hyperscalers can consume with confidence. Main Responsibilities - Product Strategy & Roadmap: - Own the product strategy and multi-year roadmap for managed infrastructure solutions (MOFN, dark fiber IRUs, managed spectrum/waves, custom builds) targeted at hyperscaler and neocloud buyers. - Maintain a deep, current understanding of cloud and AI network architectures, AI/ML infrastructure trends, sustainability targets, and procurement models. - Define the segment-specific value proposition, differentiating against direct fiber providers, neutral hosts, and other carriers. - Productization of Custom Solutions: - Convert one-off hyperscaler infrastructure deals into repeatable productized offers with standard SKUs, commercial terms, SLAs, and operational playbooks. - Develop pricing frameworks, cost models, and deal-shaping tools that balance customer flexibility with margin discipline. - Define the build-vs-lease-vs-partner posture for new routes and capacity. - Deal Support & Commercial Leadership: - Serve as the product point of contact on strategic hyperscaler pursuits, partnering with Sales, Solutions Engineering, and Legal on RFPs, MSAs, and bespoke contract structures (IRUs, prepayments, milestone-based delivery). - Lead pricing approvals and trade-off decisions on non-standard terms. - Cross-Functional Execution: - Drive lifecycle delivery across Network Planning, Field Operations, Service Delivery, and Service Assurance to ensure on-time, on-spec deployment. - Define and track KPIs: bookings, revenue, gross margin, time-to-deliver, route utilization, customer NPS. - Partner with Marketing on positioning, analyst engagement, and customer-facing collateral. - Voice of the Hyperscaler and Neocloud Customer: - Build and maintain direct relationships with customer procurement, network architecture, and infrastructure teams. - Translate customer feedback into roadmap priorities and operational improvements. Qualifications - 8+ years in product management, network engineering, or carrier sales engineering, with at least 3 years focused on hyperscaler, cloud provider, or large-scale wholesale customers. - Deep working knowledge of optical transport, dark fiber, DWDM/managed wavelengths, route engineering, and long-haul/metro network economics. - Proven track record productizing custom infrastructure solutions and scaling them into repeatable revenue. - Demonstrated commercial fluency: pricing, IRU structures, capex/opex trade-offs, margin analysis, contract negotiation support. - Experience operating in a matrixed environment with Sales, Engineering, Operations, and Finance. - Excellent executive communication; comfortable presenting to senior hyperscaler stakeholders and internal leadership. Preferred Qualifications - Direct experience selling to or working inside one of the major hyperscalers (AWS, Microsoft, Google, Meta, Oracle). - Familiarity with AI/ML infrastructure buildouts, data center interconnect (DCI), and subsea/terrestrial route planning. - MBA or equivalent commercial experience. - Background in managed services productization (not just transport sales). Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $152,066 - $202,755 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY - $159,670 - $212,893 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI - $167,273 - $223,031 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.