• Contribute to setting up the initial implementation plan - detailing resource requirements, risks, scope and budget required to deliver • Working with Delivery Manager and Stream leads to determine required timeframes for phasing of the project • Assist in the planning and delivery of the key implementation phases of Discovery, Testing, Cutover and Hypercare • Preparation of project organisation charts • Accountable for the planning and facilitation of Oracle Discovery sessions • Key contributor to producing structured outputs to support the Discovery White Paper and RTM gap analysis • Manages integrated project schedules and cutover planning, driving MS Project Plan • Responsible for all testing readiness activities across each test phase, ensuring full compliance with governance and audit requirements • Accountable for the administration of QAComplete, ensuring effective management of testing processes and RAID tracking • Manages the stage gate process, including the setup, chairing gate meetings, facilitation, and follow-up of actions • Create the weekly status slides to report on project progress to Steering and Leadership team • Able to deputise for the Project / Delivery Manager as required • Chairing daily team calls and ensuring regular reviews and reports on project progress to senior management, sponsors, and internal stakeholders. Ensuring to flag any early signs of schedule or budget slippage in order to agree corrective actions

• Supervise day-to-day operations • Respond to customer service issues in a timely manner • Manage innovation, implementation and ongoing support of systems and networks • Manage support teams and evaluating performance metrics • Oversee infrastructure testing, documentation, and change management • Ensure that products and services are delivered on time and within budget • Manage software and hardware installations and upgrades • Maintain computer network infrastructure and ensure network security • Hire and train new IT staff • Ensure continuing education of the latest industry techniques and best practices

• Under the supervision of a Production Manager or Production Lead, the Project Coordinator, Production provides back-office (non-customer facing) support in a specific timezone. • Assigning linguists to projects within the Lilt platform. • Setting and managing project deadlines according to customer SLAs. • Tracking assignment status, including acceptance and rejection rates from linguists. • Communicates well with local colleagues and internal production team members. • Communication with linguists to confirm project status, any risks/issues impacting ability to deliver on time. • Coordination of queries from linguists; logging queries in the appropriate format/platform, directing responses back to linguists within production timelines. • Reassignment of projects to alternative linguists as needed to meet project deadlines or mitigate quality issues. • Data entry and administration related to linguist performance, availability and payments. • Sending and receiving translation quality feedback (revision reports or other format) to linguists. • Checking status of QA checks in Lilt and following up with linguists on non-completion/non-compliance. • Delivering projects by the project deadlines. • Ensures all system admin, including data entry, is accurate for their accounts. • Has a clear understanding of all production workflows and processes related to their tasks and duties. • Utilize systems and tools released by Production Enablement. • Consistently follows correct protocols for their tasks and accounts. • Escalates Production risks/blockers in the appropriate manner to their Production Manager or Lead as soon as they arise.

Title: Sr. Project Manager 4D Location: 3413-G-WB: 521 Fifth Avenue, New York, US Job Description: Sr. Project Manager Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Job Description • Problem solving on different client situations taking a data driven approach to shape best of breed solutions • Software Development Methodologies with Excellent written and spoken communication skills. • You are responsible to assist or fully execute projects ranging from business diagnostic, organization design, business process design, finance system implementation • Assist with business development efforts end to end by collaborating with Transformation leadership, sales and service line teams • Support with development of thought leadership on topical sectoral and functional trends and issues • Good communicator with peers, managers and business users • Ability to take ownership of issues and follow to resolution; delivery-focused • Ability to work individually, in a team and across teams • Sensitivity to control • Ability to work well under pressure • Tolerance for change • Good understanding of the importance of good software development practices • Innovative approach • Develop and implement project plans for cloud computing initiatives; • Coordinate project resources, including team members, vendors, and stakeholders; • Monitor project progress and ensure adherence to timelines and budget; • Identify and mitigate project risks; • Communicate project status and updates to stakeholders and leadership; • Drive project completion and overall success through effective collaboration and leadership. Qualifications Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS) Required Skills Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Project Management, Risk Management, Scaled Agile Framework (SAFe), Storytelling Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Technology Delivery Management Remote Type - Hybrid Work Shift - Day Job (United States of America) The approximate annual base compensation range for this position is: 80,000 to 100,000 USD “Los Angeles, California based candidates are not eligible for this role. New York area candidates are eligible for this role only.” The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity. Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.