• Obtain and maintain deep knowledge of the client’s business, workflows, and priorities. • Conduct ongoing discovery of the client’s business model, organizational structure, goals, and challenges. • Collaborate with clients to map out current vs. desired-state workflows. • Analyze client business processes and identify areas for improvement through technology. • Design and maintain a short-term and long-term strategic roadmap profile for each client. • Assist with onboarding new clients and perform 90-day reviews to ensure successful and correct implementation of services purchased. • Lead regular strategic review meetings with clients to revisit goals, review IT performance, and refine plans. • Design and present technology proposals including generating quotes. • Develop remediation strategies and process improvements to prevent recurring issues/incidents. • Work with the Technical Alignment Manager to identify misalignments with EO and industry standards • Assist with security policies, compliance frameworks (HIPAA, SOC 2, PCI), and business continuity planning. • Guide cybersecurity strategy (e.g., backup, MFA, endpoint protection). • Help clients prepare for change by communicating business impact and training needs for IT changes. • Support successful adoption of new technologies by aligning implementation with workflow needs. • Provide business-level insight to support training, communication, and engagement plans. • Build and nurture strong, collaborative, long-term relationships with clients and end users. • Attend regular meetings and conduct monthly “soft-check-ins" to ensure client satisfaction • Communicate with key stakeholders to address and resolve concerns related to client/contract/service risks. • Proactively managing license, contract, and subscription renewals to ensure continuity and client/partner satisfaction.

• Co-managing the company together with the founding team and aligning technology, operations and business goals • Shaping and iterating the product vision for an AI-powered accounting automation platform • Translating accounting and financial workflows into scalable, automated and AI-supported solutions • Defining the product architecture, automation logic, integrations and data flows • Leading the development of automation pipelines and technical foundations of the platform • Designing operational processes from scratch, including customer onboarding, delivery, support and continuous improvement • Establishing execution frameworks, project management standards and internal operating rhythms • Ensuring high standards of reliability, security, scalability and compliance awareness • Monitoring AI, automation, fintech and accounting-tech trends and applying them to product and operational strategy • Optimising efficiency, time-to-value and customer satisfaction • Building and leading a small, high-impact technology and operations team • Creating a company culture based on ownership, accountability, speed and excellence • Supporting investor communication, pitch preparation and technical/product due diligence • Overseeing technology- and operations-related planning, including budgeting, forecasting and resource allocation.

• Co-managing the company alongside the commercial co-founder, aligning technical strategy with business goals. • Hands-on development & prototyping: Architecting and building the MVP of the robotics automation platform. • Technical Strategy: Defining the tech stack, software/hardware architecture, and product scalability roadmap. • R&D and Innovation: Monitoring robotics, AI, and automation trends to maintain a competitive technological edge. • Team Building: Recruiting, leading, and mentoring a small, agile team of top-tier engineers. • Product-Tech Alignment: Translating customer feedback and market needs into robust technical requirements. • Engineering Culture: Creating an internal culture focused on code quality, ownership, rapid iteration, and high execution standards. • Infrastructure & Security: Setting up internal dev processes, CI/CD pipelines, and ensuring data security/compliance.

• Lead CONMED’s global information technology organization and serve as a key enterprise leader responsible for building, enabling, and operationalizing technology capabilities that support the business today and prepare the company for future growth. • Serve as a trusted partner to the EVP and Executive Leadership Team, aligning IT priorities with enterprise business needs. • Position IT as a business enabler, proactively identifying opportunities to improve performance, decision-making, and outcomes through technology. • Own enterprise third-party technology relationships, overseeing vendor selection, negotiation, contracting, and governance for critical platforms and partners (e.g., Windchill, SFDC, SAP, KPMG), ensuring alignment to business needs, cost discipline, and service quality. • Define what “scale-ready” means for CONMED and guide the organization toward it over time. • Ensure the reliability, security, compliance, and performance of all IT systems, infrastructure, applications, and data. • Maintain strong cybersecurity and data privacy practices, clearly communicating risks, controls, and tradeoffs to executive leadership.