• Play the role of Claims Domain lead for MMIS healthcare projects. • Drive the claims module and process, ensuring quality and customer satisfaction. • Coordinate with customers and assist in implementation decisions. • Guide the entire life cycle and troubleshoot problems in the application. • Conduct demos and track feedback from milestones.

• This role works directly with stakeholders to define, document, and drive business requirements for technology and process changes. • Own business requirements analysis and definition/documentation, facilitating cross-functional collaboration, and managing requirements through the product lifecycle, including UAT testing support. • Formulate and define systems scope and objectives based on user needs and a good understanding of applicable business systems and industry requirements. • Apply knowledge of business analysis methodologies, tools, and techniques to ensure solutions meet business needs.

• Analyze, design, and document business requirements related to healthcare claims, reference data, and code sets • Work with stakeholders to gather and define requirements involving ICD, CPT, HCPCS, UB‑04, revenue codes, provider taxonomy, and other healthcare reference data • Develop and maintain business analysis artifacts such as BRDs, functional specifications, process flows, decision tables, and traceability matrices • Translate business, policy, and coding requirements into clear functional objectives for technical teams • Perform impact analysis for code‑set changes, regulatory updates, and policy changes across claims processing systems • Support testing activities, including defining test scenarios and validating system outputs • Participate in technical reviews and project discussions to ensure requirement alignment across lifecycle phases • Identify opportunities for business process improvement and data governance enhancements • Collaborate with developers, testers, and stakeholders for issue resolution, defect triage, and root‑cause analysis • Communicate effectively with business and technical teams through documentation, meetings, and presentations

Role Description Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Job Description Responsibilities: - Supports data analysis and reporting tasks. - Learns analytics tools and delivery processes. - Assists in report preparation and formatting. - Collaborates with team for task execution. - Ensures accuracy and completeness of work. Qualifications - Bachelors - Business Analytics - Bachelors - Computer Science - Bachelors - Statistics - Masters - Data Science - Certified Data Management Professional - Riversand - Certified Data Processor (CDP) - LinkedIn Learning - Microsoft Certified: Azure Data Engineer Associate - Microsoft - Microsoft Certified: Power BI Data Analyst Associate - Microsoft - Tableau Desktop Specialist - Edureka Requirements - Agile Methodology - Collaboration Tools - Data Governance - Data Modeling - Data Quality - Design Thinking - Inclusion - Master Data Management (MDM) - Microsoft Excel - Microsoft Power BI - Microsoft SQL Server - Microsoft SQL Server Analysis Services (SSAS) - Microsoft SQL Server Reporting Services - Oracle DRM - Personal Effectiveness - Project Management - SQL Server Integration Services (SSIS) - Veeva - English (Required) - Language Proficiency - Proficient - C2 Benefits - Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter - Make an impact – Help global enterprises solve business challenges that matter - Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead - Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day - Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.