• Prospect and qualify new business opportunities through outbound outreach (email, phone, LinkedIn, and other channels) and inbound lead follow-up, with a focus on health tech vendors, health systems, payers, and EHR partners. Leverage AI-powered sequencing and prospecting tools to scale quality outreach without sacrificing personalization. • Use AI tools to rapidly synthesize account intelligence — including EHR environment, recent funding, hiring signals, news, and product announcements — and translate that research into highly personalized, contextually relevant outreach at scale. • Leverage AI writing and personalization tools (e.g., Claude, Clay) to draft, test, and optimize outbound messaging across channels. Use AI-generated drafts as a starting point, then apply your healthcare domain knowledge to ensure accuracy, authenticity, and resonance with technical and clinical buyers. • Monitor and act on intent signals — job postings, tech stack changes, regulatory activity, conference attendance, and EHR migrations — using AI-enriched data platforms to prioritize and time outreach for maximum relevance. • Build relationships across multiple stakeholders at target accounts (technical, clinical, and business personas) to drive broader awareness and increase meeting conversion rates. • Collaborate closely with assigned Account Executives to align on territory strategy, prioritize accounts, and ensure seamless handoff of qualified opportunities. Share AI-powered account research and insights to strengthen joint planning. • Maintain accurate and up-to-date records of all prospect interactions, sequences, and pipeline activity in Salesforce. Use AI tools to assist with CRM updates, activity logging, and data enrichment to reduce administrative burden and keep data clean. • Share field intelligence on prospect objections, competitive dynamics, and market trends with Sales leadership, Marketing, and Product. Use AI tools to identify patterns across outreach performance and surface insights that sharpen Redox’s go-to-market approach. • As a Senior SDR, help elevate the team’s use of AI tools by sharing playbooks, prompt frameworks, and best practices. Model what it looks like to use AI responsibly and effectively in a healthcare sales context.

• Handle inbound leads from the growth and enterprise business, setting meetings with qualified prospects for our Sales Directors and Account Executives • Begin to define our outbound strategy via various channels • Be the architect of a growing team, defining and iterating on processes • Become an expert in SQL, dbt, and enterprise data operations

• Make a high volume of daily outbound calls to targeted prospects using a parallel dialer. • Engage prospects in consultative conversations to uncover challenges and opportunities across a book of business spanning several industries. • Pre-book meetings for upcoming events across assigned accounts. • Capture, track, and manage leads using a parallel dialer, and other prospecting tools.

Role Description We're partnering with a growing SaaS business that delivers innovative technology solutions to universities and educational institutions across Australia, New Zealand and the wider APAC region. As part of continued growth, we're looking for a commercially minded Sales Development Representative (SDR) to take ownership of outbound prospecting, lead qualification and pipeline generation. This is an opportunity to join a collaborative team where your work will directly influence revenue growth and market expansion. If you enjoy identifying opportunities, building relationships and creating new business conversations, this could be the ideal next step in your sales career. This role sits at the front end of the sales process, helping to generate qualified opportunities across higher education, vocational education and training providers throughout Australia and New Zealand. You'll work closely with sales, marketing and customer success teams to ensure every opportunity is followed up effectively and progressed through the pipeline. This is a genuine hunter-style role with a blend of new business development, account expansion and stakeholder engagement. Key Responsibilities - Execute outbound prospecting campaigns via phone, email and LinkedIn - Generate and qualify new sales opportunities across Australia and New Zealand - Follow up and convert marketing-qualified leads (MQLs) - Use qualification frameworks such as BANT to assess opportunities - Book high-quality discovery meetings for the sales team - Engage with senior stakeholders within universities, colleges and education providers - Identify opportunities for expansion within existing customer accounts - Maintain accurate CRM records and sales activity tracking - Collaborate with marketing to improve campaign effectiveness and lead conversion - Represent the business at conferences, events and industry meetings when required Qualifications - 1–3 years' experience in an SDR, BDR, Inside Sales or Business Development role - Experience in SaaS, EdTech, Technology or a similar consultative sales environment - Strong communication and relationship-building skills - Confidence making outbound calls and initiating conversations - Understanding of sales methodologies and qualification frameworks (BANT preferred) - Self-motivated, proactive and comfortable working independently - Strong commercial awareness and problem-solving skills - Coachable mindset with a willingness to learn and develop Nice to Have - Experience selling into Higher Education, Further Education or Public Sector organisations - Knowledge of APAC markets - Experience using HubSpot, LinkedIn Sales Navigator or similar CRM tools - Exposure to multi-stakeholder sales cycles Benefits - A$70,000 base salary plus A$30,000 OTE - Fully remote flexibility with occasional travel - Opportunity to work with leading universities and education providers - Exposure to the growing EdTech and SaaS sector - Clear pathway towards future Account Executive opportunities - Supportive leadership team with ongoing coaching and development - Chance to play a key role in expanding an established APAC presence