Support property management by assisting with monthly reports, tenant relations, and vendor agreements. Maintain accurate records and ensure timely rent collections while managing multiple priorities effectively.

Role Description We are hiring our Operations Manager - the person who makes sure the work gets done, on time, to standard, without everything routing through the founder. - Own the operating system that fixes delivery, capacity, process, accountability, and quality across our client-delivery teams (FP&A and Bookkeeping). - Report directly to the Managing Partner. - This is a high-trust, high-authority role on a small senior team. - Your decisions stick, your work is visible, and there is a real path to Head of Operations as we scale. What you will own: - On-time delivery: - Own the month-end close calendar and delivery schedule across the entire client portfolio. - Run a single source of truth for every client deliverable and its owner. - Drive the overdue backlog to zero and keep it there. - Spot slippage before the client does, and intervene early. - Capacity & resource planning: - Balance workload across analysts and bookkeepers. - Track hours against what is billed, surface over- and under-utilisation. - Plan leave and backup coverage so nothing depends on one person. - Translate capacity reality into clear, early hiring signals. - Process, SOPs & documentation: - Build and maintain the SOPs, onboarding and handoff discipline. - Eliminate key-person risk — ensure knowledge lives in documentation. - People management, accountability & quality: - Be the manager layer the delivery team is missing. - Own the quality-control gate. - Build a culture where problems surface early and people feel safe raising them. - Escalation & compliance: - Be the first point of escalation for delivery and client-service issues. - Keep statutory, payroll and filing deadlines tracked and met across jurisdictions. Qualifications - 5+ years in operations, delivery or service management — ideally in professional services, accounting/finance, BPO, or a client-delivery agency. - A track record of managing remote teams, including across time zones. - Demonstrated ability to build and enforce process — SOPs, scheduling systems, QA gates. - Strong judgment and backbone. - Excellent written and verbal communication skills. - Comfort working in a modern, AI-heavy tool stack. Requirements - Finance or accounting fluency — enough to judge the quality and timeliness of a month-end close (a CPA/CA is welcome but not required). - eCommerce or agency exposure. - Experience standing up an operations function where none existed before. Benefits - Full-time, competitive salary commensurate with experience, plus a performance bonus. - Flexible, output-focused working within the overlap window with North American clients. - Fully remote work. - Generous PTO plus national holidays. - Company-wide shutdown during the week between Christmas and New Year's. - Real ownership and a path to Head of Operations as we grow. How to apply Apply through this posting with your CV. Expect a straightforward, respectful process: - Short screening call. - A practical exercise drawn from real operational situations. - Two interviews with the team. As part of our initial screening process, candidates will be asked to submit a short video. This helps us assess communication skills, genuine interest in the role, and basic video/audio setup. - Video Guidelines: - Length: 2–3 minutes. - Format: Phone or webcam. - Please address the following in your video: - Why are you interested in this position? - What do you know about Eightx? - What is your ideal work environment? - What are your key strengths? - Where do you see yourself in five years?

• Own Facebook UA for web funnels across the core dating portfolio • Plan, launch, optimise, and scale campaigns • Build and maintain account/BM structures and operational hygiene • Run structured creative testing loop • Drive automation improvements and document best practices

Role Description As a Local Trial Manager, you will manage and oversee the following throughout the study: - Central IRB and other local vendors (Greenphire, Drug Destruction services, etc.), including setup of vendor purchase orders, invoice review and approval, and change-orders, as applicable. - Execution of local milestones from feasibility through study closeout. - Resourcing of country-level roles, including support with transitions, in collaboration and agreement with the study Functional Manager (FM). - Inspection Readiness and AQR at the country level. - Close collaboration with the assigned Local Trial Manager(s) (LTMs), Lead Site Manager (LSM), Site Managers (SMs), Clinical Trial Associates (CTAs), and Site Contract Managers (SCMs) to outline accountabilities/responsibilities and provide support and training, where necessary. - Efficient communication with the Clinical Trial Managers (CTMs), Clinical Operations, and the Global Trial Leader (GTL) to oversee trial excellence. - Country level ad hoc meetings during any phase of the study that are needed to address unexpected circumstances that might impact country or study level deliverables. - Close partnership with the study FM to provide updates, discuss hurdles, timelines/resources, and potential risks, and assist with documentation, such as storyboards, lessons-learned, metrics, etc., that may be required by leadership. - Autonomy with execution of local trial management services. - Depth of knowledge with local trial management services. - Process leadership. Qualifications - BA/BS degree. - Degree in a health or science related field. - 2+ years of trial end-to-end management experience. - Start-up & Database Locks/Cleaning experience preferred. - Multi therapeutic area clinical trial management experience required. - Strong working knowledge of ICH-GCP, company standard operating procedures, local laws and regulations, assigned protocols, and associated protocol specific procedures. - Strong IT skills in appropriate software and company systems. - Willingness to travel with occasional overnight stay away from home according to business needs. - Proficient in speaking and writing the country language and English. - Good written and oral communication skills as appropriate. - Legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status. - Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Benefits - Competitive base salary and performance-related incentives. - Health and wellbeing programmes including medical, dental, and vision coverage where applicable. - Retirement and pension plans. - Life assurance and disability coverage. - Employee assistance programmes and wellbeing resources. - Learning and development opportunities through structured training and career pathways. - Benefits may vary depending on role and location.