Eightx

Role Description We are hiring our Operations Manager - the person who makes sure the work gets done, on time, to standard, without everything routing through the founder. - Own the operating system that fixes delivery, capacity, process, accountability, and quality across our client-delivery teams (FP&A and Bookkeeping). - Report directly to the Managing Partner. - This is a high-trust, high-authority role on a small senior team. - Your decisions stick, your work is visible, and there is a real path to Head of Operations as we scale. What you will own: - On-time delivery: - Own the month-end close calendar and delivery schedule across the entire client portfolio. - Run a single source of truth for every client deliverable and its owner. - Drive the overdue backlog to zero and keep it there. - Spot slippage before the client does, and intervene early. - Capacity & resource planning: - Balance workload across analysts and bookkeepers. - Track hours against what is billed, surface over- and under-utilisation. - Plan leave and backup coverage so nothing depends on one person. - Translate capacity reality into clear, early hiring signals. - Process, SOPs & documentation: - Build and maintain the SOPs, onboarding and handoff discipline. - Eliminate key-person risk — ensure knowledge lives in documentation. - People management, accountability & quality: - Be the manager layer the delivery team is missing. - Own the quality-control gate. - Build a culture where problems surface early and people feel safe raising them. - Escalation & compliance: - Be the first point of escalation for delivery and client-service issues. - Keep statutory, payroll and filing deadlines tracked and met across jurisdictions. Qualifications - 5+ years in operations, delivery or service management — ideally in professional services, accounting/finance, BPO, or a client-delivery agency. - A track record of managing remote teams, including across time zones. - Demonstrated ability to build and enforce process — SOPs, scheduling systems, QA gates. - Strong judgment and backbone. - Excellent written and verbal communication skills. - Comfort working in a modern, AI-heavy tool stack. Requirements - Finance or accounting fluency — enough to judge the quality and timeliness of a month-end close (a CPA/CA is welcome but not required). - eCommerce or agency exposure. - Experience standing up an operations function where none existed before. Benefits - Full-time, competitive salary commensurate with experience, plus a performance bonus. - Flexible, output-focused working within the overlap window with North American clients. - Fully remote work. - Generous PTO plus national holidays. - Company-wide shutdown during the week between Christmas and New Year's. - Real ownership and a path to Head of Operations as we grow. How to apply Apply through this posting with your CV. Expect a straightforward, respectful process: - Short screening call. - A practical exercise drawn from real operational situations. - Two interviews with the team. As part of our initial screening process, candidates will be asked to submit a short video. This helps us assess communication skills, genuine interest in the role, and basic video/audio setup. - Video Guidelines: - Length: 2–3 minutes. - Format: Phone or webcam. - Please address the following in your video: - Why are you interested in this position? - What do you know about Eightx? - What is your ideal work environment? - What are your key strengths? - Where do you see yourself in five years?

Role Description You're an experienced Senior Analyst who wants your work to have a real impact. You'll own a portfolio of clients end-to-end: - Building their financial models - Running their monthly numbers - Fielding questions directly from owners and their investors The models and analysis you build help business owners unplug on vacation, get time back with their families, and enjoy running their companies again. You'll report to our FP&A Manager and work directly alongside our senior partners and managing partner — a small, senior team where your work is visible and your growth into Finance Manager or VP Finance is real, not aspirational. Across your portfolio you'll handle: - Financial modelling - Budgeting - Cash flow forecasting - Scenario planning - Variance analysis You'll build 3-statement financial models from the ground up, then run and adjust them every month against each client's actual results. You'll work across a wide range of platforms including: - Shopify - QuickBooks Online - Xero - Google Sheets - Google Docs - Glew.io - Amazon Seller/Vendor - Rippling - Gusto A note on intensity: this is a demanding role, but the intensity is project-driven, not chronic. Crunch clusters around month-end close and client board prep; the rest of the time you own your calendar. This is a fully remote, Bengaluru-based role. We focus on output and impact rather than hours logged. Please read this carefully before applying: the role works an evening/overnight India shift to overlap with our North American leadership and marketing teams — consistent overlap with Pacific Time, roughly 6:00am–2:00pm PT, which is about 6:30pm–2:30am IST. Apply only if that schedule works for you long-term. Qualifications - 5+ years' experience in finance, with demonstrated expertise building and maintaining 3-statement financial models in Microsoft Excel - A working understanding of US GAAP; Canadian GAAP or IFRS exposure an asset — we'll train you on our US/Canadian reporting conventions - A bachelor's or master's degree, plus a professional qualification — CA, CPA, ACCA, CFA, or an MBA in Finance - A background in a high-intensity, deadline-driven environment — a Big 4 firm, a major consulting firm, equity research, investment banking / M&A, or a comparable scale-up FP&A team - Strong analytical and problem-solving skills, and the judgment to turn analysis into clear, actionable recommendations - Outstanding written and verbal communication, and the ability to work independently without constant supervision Requirements - eCommerce, agency, or FP&A experience (nice to have) - Hands-on experience with Shopify, QuickBooks Online, Xero, Glew.io or Amazon Seller/Vendor (nice to have) - Prior client-facing or investor-facing work (nice to have) Benefits - Full-time salary of USD $2,500–$3,500 per month (approximately ₹2.1–3.0 lakh per month, ~₹25–36 LPA), paid in INR, plus a performance bonus - Flexible, output-focused working within the overlap window above - Fully remote work - 20 days of PTO plus all national holidays - Company-wide shutdown during the week between Christmas and New Year's - Real room to grow into Finance Manager or VP Finance as we scale How to apply Apply through this posting with your CV. Expect a straightforward, respectful process: - Short screening call - A financial-modelling case study (so your skills speak for themselves) - Two interviews with the team We typically move from application to offer within 2–3 weeks. Company Description - We are forward-thinking - We are disciplined - We are resourceful - We are client-centric - Work can and should make our lives better - We embrace each other