• Manage delivery of end-to-end product solution across multiple delivery areas. • Oversee planning, execution, risk management, stakeholder alignment, and delivery across multiple areas. • Serve as the primary point of coordination between business stakeholders and delivery teams throughout the implementation lifecycle. • Partner with Implementation Practice team to map the solution scope and ‘required by’ dates, leads all delivery teams to build an integrated plan. • Track gaps in solutions, push for ownership and resolution plan. • Report daily and weekly status to leadership, escalate any blockers. • Facilitate working sessions to remove obstacles. • Identify opportunities for process improvements. • Coordinate cross‑functional teams (engineering, product, operations) to implement lessons learned and product improvements. • Troubleshoot and provide resolutions during deployments or operational rollouts. • Drive continuous improvement in support processes. • Support pre-sales analysis of deals and cost estimation across delivery areas.

• Lead a team that provides cybersecurity management for operational performance and compliance for all networks, systems and applications • Offer centralized management of Security Assessments (SA), ongoing assessments, new authorizations • Perform analysis to ensure security controls are consistently implemented • Integrate new technology with information security standards • Develop and execute plans for monitoring and assessing networks, systems and applications • Support sustainment of the Risk Management Framework (RMF) • Oversee contractor personnel and Task Order performance, including technical delivery and ideally P&L • Ensure the accomplishments of the program are documented and known for broader company efforts through whitepapers, briefing materials, and proposals • Execute with limited direction, anticipate customer needs and proactively support those needs

Role Description Jabil is seeking a highly experienced and customer-facing Principal Program Manager to lead global Data Center Infrastructure & Rack Integration projects. This role is responsible for the end-to-end development, delivery, and lifecycle management of highly customized rack solutions and MDCs for hyperscale and enterprise customers. The ideal candidate will bring deep expertise in managing multi-million-dollar programs, coordinating global teams, and delivering scalable infrastructure solutions. The Principal Program Manager is a senior position in Program Management responsible for running large complex programs, including contingency planning and issue resolution. - Customer-Facing Program Leadership: Serve as the primary liaison for global cloud customers, leading cross-functional teams and external vendors to deliver tailored infrastructure solutions. Anticipates, meets and exceeds expectations by solving problems quickly and effectively, making customer satisfaction a priority. - Modular Data Center Expertise: Manage the design, planning, assembly, configuration, testing, and global delivery of Modular Data Center solutions and other Data Center Infrastructure Programs. - End-to-End Rack Integration: Manage the design, planning, assembly, configuration, testing, and global delivery of integrated rack solutions. - Enterprise Cloud Solutions: Develop and deploy highly customized enterprise cloud infrastructure for large-scale customers, ensuring alignment with technical and business requirements. - Global Coordination: Collaborate with engineering, supply chain, procurement, logistics, and multiple global integrator facilities to ensure seamless execution and customer satisfaction. - Cross-Functional Team Management: Lead diverse teams across Production Operations, Procurement, Logistics, and Customer Care to fulfill infrastructure needs with timely execution and post-sales support. - Technical Oversight: Coordinate and execute the design, build, and test of various rack configurations, ensuring quality, scalability, and performance standards are met. - Operational Excellence: Drive continuous improvement in program execution, risk management, and operational efficiency across global integration centers. Responsible for program planning and scheduling, including the timing and resources required to deliver upon key milestones / deliverables and the implications from key interdependencies. Qualifications - Bachelor’s degree in Engineering, Business, or related field required; Master’s preferred. - 12-15+ years of experience in program management in rack integration, modular data centers, or cloud infrastructure. - Proven success in customer-facing roles managing large-scale, global programs. - Proven ability to develop effective, matrixed, cross-organization programs and best practices, collaborating and communicating across business and technology stakeholders and multiple geographies. - Deep understanding of MDC architecture, rack-level integration, and hyperscale cloud infrastructure. - Strong leadership, communication, and stakeholder management skills. - PMP or equivalent certification is a plus. Benefits - Competitive Base Salary - Annual Bonus - Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options - 401K Match - Employee Stock Purchase Plan - Paid Time Off - Tuition Reimbursement - Life, AD&D, and Disability Insurance - Commuter Benefits - Employee Assistance Program - Pet Insurance - Adoption Assistance - Annual Merit Increases - Community Volunteer Opportunities

Role Description The Qualitative Testing Program Manager owns the end-to-end qualitative copy testing program for the Content Development team. This role sits at the intersection of research operations, content quality, and cross-functional collaboration — ensuring that writers, editors, and key stakeholders have the insights they need to produce content that is clear, resonant, and effective for enterprise audiences. This is not a writing or editing role. It is a program management and research operations role that requires a strong understanding of qualitative research methodology, content strategy, and the ability to operate with precision and efficiency in a high-volume, process-driven environment. Qualifications - Research operations depth: Experience in building or significantly scaling a qualitative research program. - Process and documentation discipline: Ability to create order out of complexity with effective workflows and documentation. - Content and editorial fluency: Understanding of what makes copy clear, resonant, and effective for enterprise audiences. - Stakeholder management and communication: Comfortable working across functions and translating research findings into actionable insights. - Calm under pressure: Ability to maintain composure in high-volume, fast-moving environments. - Microsoft or content ecosystem experience: Familiarity with large enterprise content environments, particularly Microsoft. Requirements - Proven ability to build, manage, and scale a qualitative content testing program. - Ability to manage end-to-end program operations including intake, quality control, test approval, and post-test analysis review. - Skilled at partnering with writers, editors, and cross-functional stakeholders. - Maintain a 3-business-day SLA from initial intake to test launch. - Support monthly reporting on program performance and research outcomes for executive stakeholders. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)