• Respond to associate inquiries for HR related matters • Provide support for associate self-service tools • Provide accurate information about policies, processes, and programs • Resolve associate inquiries on a timely basis while delivering exceptional customer service • Responsible for receiving, addressing, researching, troubleshooting, and escalating questions via the Experience Center • Answer a broad range of questions regarding benefits, onboarding, employment, compensation, training, policies and procedures • Resolve associate inquiries or issues by applying standard, administrative procedures and agreed practices

• Partner with leadership teams to deliver people strategies aligned to business objectives • Lead on employee relations matters including performance management and disciplinaries • Drive talent management, succession planning, and retention initiatives • Advise on UK employment law and policy interpretation • Lead organisational change projects from a people perspective

Role Description At Iversoft, we are looking for a proactive and detail-oriented Junior HR & Talent Coordinator to support our HR and recruitment functions. This role is ideal for someone with a passion for talent acquisition who is eager to broaden their HR experience and gain exposure to all stages of the employee journey. You'll support a variety of people initiatives, from recruitment and onboarding to performance management and offboarding, while helping to create a positive candidate and employee experience. You'll play an essential role in supporting our talent strategy, ensuring compliance, and fostering a collaborative and inclusive workplace culture. You will also contribute to how we integrate AI into our people practices. This is a role with real scope; you'll have the opportunity to help shape how we hire, develop, and retain talent at Iversoft while contributing to a forward-thinking HR team that embraces innovation. Responsibilities - Support employees by answering HR-related questions and providing guidance on HR policies and processes. - Assist in onboarding new employees and support them through their first months at Iversoft. - Help managers monitor and address performance-related issues, including managing performance reviews and goal-setting. - Prepare documentation for terminations and ensure compliance with employment legislation. - Stay updated on employment laws and ensure HR practices are compliant with the ESA, OHRC, OHSA, and AODA. - Maintain the HRIS to ensure all employee records are up-to-date. - Administer HR surveys, such as employee engagement surveys, and provide a breakdown to the HR team. - Take ownership of job postings, candidate sourcing, and recruitment pipelines to attract top talent. - Collaborate with hiring managers to develop job descriptions and interview processes that align with Iversoft's goals. - Participate in all stages of the recruitment process, including screening, interviewing, and extending job offers. - Promote Iversoft's employer brand by attending external events, webinars, and networking opportunities. - Develop and maintain recruitment-related documentation, processes, and policies to improve efficiency and candidate experience. - Collect, analyze, and report recruitment metrics and candidate feedback to improve hiring practices. - Leverage AI tools to enhance people operations and recruitment workflows, including candidate sourcing, job description drafting, onboarding, and engagement survey analysis. - Identify opportunities to build AI-powered internal HR tools and document outcomes and improvements for the broader team. - Proactively bring forward suggestions, strategies, and ideas to improve current HR processes and programs. Qualifications - 1–2 years of professional experience in HR, recruitment, or a related field. - 2 years of experience with technical recruiting. - Knowledge of Ontario employment law and HR best practices. - Experience using an HRIS (Rippling experience is a plus). - Experience using an ATS (Workable experience is a plus). - Strong communication skills with the ability to build relationships with internal and external stakeholders. - Experience managing or supporting performance management processes. - Ability to juggle multiple tasks in a fast-paced environment. - Passion for fostering a positive and inclusive workplace culture. Requirements - Experience handling terminations. - Hands-on experience using AI tools in an HR context. Benefits - Optional compressed 4-day Work Week. - Flexible Hours. - Fully Remote Work. - Modern Tech. - Generous Sick Leave Policy. - Education and professional development Budgets. - Medical & Dental Benefits. - Additional Health Spending Account. Diversity Statement Differences are meant to be celebrated. That is why Iversoft is proud to be an equal-opportunity employer. Our hiring is designed to be an empathy-forward process that is inclusive of all applicants. We do not discriminate on the basis of race, colour, sex, gender identity or expression, religion, nation of origin, neurodivergence, physical or mental disabilities, military or veteran status, genetic information, pregnancy, age, or any other status protected under Canadian Legislation and the Canadian Human Rights Commission (CHRC). It is our steadfast commitment to inclusion and diversity that drives us in our culture of success, opportunity, empathy and growth. AI Statement We don't use artificial intelligence (AI) in our hiring process. All candidates are screened, assessed, and selected by real humans on our team.

Role Description The VP, HRBP – Global Finance will play a critical role in shaping the future of our workforce through strategic workforce planning and the integration of AI technologies. This role requires a visionary leader who can translate business needs into strategic people initiatives that drive organizational success. Responsibilities include, but are not limited to the following: - Strategic Workforce Planning: - Develop and implement a comprehensive workforce planning strategy that aligns with the business goals and objectives. - Use data-driven insights to forecast workforce needs, identify skill gaps, and create plans to address them. - AI Integration: - Leverage AI technologies to enhance HR processes, including talent acquisition, performance management, and employee engagement. - Use AI to analyze workforce trends and provide strategic insights to business leaders. - Business Partnership: - Partner with the Global CFO and act as a trusted advisor providing strategic insight into the future direction of the business unit. - Contribute to organization design and development initiatives that drive organizational effectiveness. - Data-Driven Decision Making: - Use and analyze data and trends to inform guidance to business leadership and measure success. - Develop proactive actions based on data insights to improve HR processes and outcomes. - Leadership and Team Development: - Act as a key strategic HR lead, consultant, and coach to senior business leaders. - Enable the development of their people leadership capabilities and maximize their impact on people and engagement. - Diversity and Inclusion: - Manage and assemble a diverse and inclusive team that drives global strategic goals and impacts organizational success. - Support ongoing growth and development of the team by encouraging and enabling all to build skills and develop their careers. Qualifications - Senior Leadership Experience: Proven experience leading a large, multi-national team, supporting Global Finance Leadership. - Executive Client Support: Extensive experience in direct client support and management coaching, as well as team development and management. - Strategic Finance Expertise: Demonstrated experience in Finance organization design and compensation plan design. - Exceptional Interpersonal Skills: Outstanding interpersonal and communication skills, including problem-solving, collaboration, and relationship building. - Adaptability: Ability to thrive in an unstructured environment and work independently in an ambiguous, high-growth, fast-paced environment. - Complex Issue Management: Ability to manage multiple complex issues and prioritize projects concurrently. - HR Expertise: Ability to excel at all levels of the HR “stack” — strategic, operational, and tactical. - Credibility and Integrity: Credibility and integrity in communications to ensure information flows both upward and downward. - Influential Leadership: Confidence to challenge respectfully to influence business decisions. - Strong Network: Strong external brand and network. Benefits - Base pay of $279,600 - $475,300, plus equity (when applicable), variable/incentive compensation and benefits. - Health plans, including flexible spending accounts. - 401(k) Plan with company match. - Employee Stock Purchase Plan (ESPP). - Matching donations. - Flexible time away plan and family leave programs.