Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Managing Consultant, Customer Success, Product Specialist, Advisors Client Services Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. All About Us The Advisors Client Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business needs. Within Data and Services, the Business & Market Intelligence (B&MI) suite of products, aims to bring to market innovative solutions combing the power of consulting and technology. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end. The role will lead initiatives to support the growth and scalability of the B&MI product suite business in the region All About the Role Make an impact as an Associate Managing Consultant, Customer Success Product Specialist, Advisors Client Services Advisors CS-SPD is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by: • Project management and delivery of new and complex products, platforms and services to market smoothly and efficiently • Building strong credible relationships with our clients and internal stakeholders • Act as 'voice of the customer' internally and use these valuable feedback / insights to drive customer experience• Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions• Acting as the knowledge expert on products and solutions and the most effective means of implementation As an Associate Managing Consultant, you will develop a deep understanding of our product features & functionalities and be responsible for the successful delivery of our analytics solutions (where required) that drives value for our clients. Your Responsibilities• You will act as a coach for our customers. Your coaching efforts will support our customers in implementing our products and solutions in ways that add value for their businesses, derive insights and ultimately support our customers in their strategic goals • Conduct platform demonstration, training and hosting webinars. • Leads assigned delivery projects to ensure contractual objectives and delivery on-time goals are met.• Research and deliver solutions for complex problems and respond to inquiries • Identify areas of improvement, track project & task updates, and identify clients at risk of churning • Act as a liaison between the client and product development teams and assist with prioritization of client requested platform enhancements, customization, and/or client specific features.• Realise operational efficiencies in the way solutions are delivered to customers• Demonstrate a commercial mindset in identifying cross-sell and up-sell of solutions• Drive license retention and identify new logos to support commercial goals• Manage user-onboarding process and effectively partner with users to improve their ability to leverage insights and data to drive business decisions. • Develops and maintains strong working relationships, with partners in other business functions to complete delivery and customer support tasks. All About You• Experience in delivery of SaaS solutions or data products • Proven experience working in Customer Delivery or Consulting fostering strong customer engagement, demonstrating value add to customers, and leading to successful product / project deliverables• Execute a data-driven approach to defining priorities and tracking success• Demonstrating a customer success mindset focused on delivering solutions that are scalable, leverage innovative technologies, and delightful for end-users• Proven ability to work with both business and technology stakeholders; strong writer, presenter, and speaker. • Exceptional analytical and quantitative problem-solving skills • Enthusiastic with the ability to inspire others and create a collaborative culture of teamwork.• Demonstrated ability to develop relationships with both mid- and executive-level customer contacts. All About Your Education & Skills • Bachelor's degree or equivalent qualification. • English required; other languages is an advantage. • Comfortable with significant customer interaction and excited to build executive-level relationships. • Advanced Word, Excel, and PowerPoint skills required. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Delivery About the Role We are seeking a driven and detail-oriented professional to support the delivery of solutions across the global payments ecosystem. In this role, you will help bring new capabilities to market by ensuring readiness for deployment, supporting implementation, and enabling adoption across customers, partners, and internal teams. Working at the intersection of business and technology, you will support pilot programs and scaled rollouts, helping to ensure consistent, high-quality delivery within the context of modern payment flows and the four-party model. Role Overview Support delivery readiness activities for new solutions and enhancements, ensuring required documentation, training, and processes are prepared for deployment Contribute to the creation, review, and maintenance of implementation artefacts, including guides, checklists, and process documentation Assist in developing and delivering training materials for internal and external stakeholders Support pilot implementations, including preparing materials, tracking actions, and capturing learnings Help track project status, metrics, risks, and issues, and provide updates to stakeholders Ensure teams are kept up to date on new capabilities and process changes Contribute to continuous improvement of delivery processes, documentation, and training Support maintenance of a centralized knowledge base and documentation repository Key Responsibilities Support end-to-end delivery readiness for new products, solutions and enhancements Coordinate and support pilot implementations, tracking timelines, risks, and dependencies Assist with project management activities including action tracking and status reporting Support troubleshooting of technical and operational issues during implementation Capture lessons learned and drive continuous improvement initiatives Enable stakeholders through effective training and clear documentation Collaborate with cross-functional teams across business, technology, and operations About You Experience in financial services, payments, or a related industry, with understanding of the broader payments ecosystem Strong project coordination and organizational skills Analytical and problem-solving mindset with attention to detail Effective communication skills with ability to translate complex concepts into clear content Experience creating documentation, training materials, or implementation guides Ability to work independently and collaboratively Familiarity with APIs, web services, or cloud platforms is a plus Proficiency in standard business tools such as spreadsheets and presentations Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Role Description Hi, we're Oscar. We're hiring a Senior Learning Specialist to join our Decentralized Learning team. You will design and facilitate training content to foster a workforce. You will help achieve high-quality training standards in consideration of important business outcomes. You will report to the Associate Operations Manager of Decentralized Learning. Work Location: - This is a remote position, open to candidates who reside in: Atlanta, Georgia. - You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. Pay Transparency: - The base pay for this role is: $67,813 - $89,004 per year. - You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities - Create and develop both instructor-led and eLearning content by authoring and LMS tools, applying adult learning theory to maximize learner success. - Facilitate instructor-led courses across multiple audiences, ensuring engagement from both in-person and remote learners. - Collaborate with subject matter experts to source important content needed to design trainings. - Audit and update training content, using subject matter experts and learning feedback to ensure accuracy and effectiveness. - Identify opportunities to reduce waste in training content through consolidation and standardization. - Compliance with all applicable laws and regulations. - Other duties as assigned. Qualifications - 2+ years experience developing training in a production environment, including eLearning design. - 2+ years experience working with teams in multiple locations within multiple disciplines. - 2+ years working in a collaborative environment with a diverse set of people. Bonus points - 2+ years experience facilitating or presenting in company meetings. - PMP or Six Sigma Certified. - Instructional Design Certification. - Experience working in Health Insurance. - Bachelor's degree. - Experience facilitating or building training. - Experience working in a call center support function. - Experience working in a regulated industry. Benefits - Medical, dental, and vision benefits. - 11 paid holidays. - Paid sick time. - Paid parental leave. - 401(k) plan participation. - Life and disability insurance. - Paid wellness time and reimbursements.

Role Description Agilent is seeking a dynamic and results-driven liquid chromatography (LC) product specialist to join our team. The successful candidate will be responsible for driving sales of our liquid chromatography products within the US and Canada. This role requires a strong understanding of the scientific market, excellent sales/communication skills, and a passion for building customer relationships. As an integral member of the sales team, you will work together with various stakeholders to focus on new customer acquisition and growing our installed base of customers. - You will be responsible for maintaining your own funnel and carry a sales quota. - Develop and execute a strategic sales plan to achieve sales targets and increase market share. - Serve as technical point of contact at key strategic accounts. - Focus on strategic and competitive opportunities to capture market share. - Function as an expert in competition / product differentiation for the broader sales organization. - Deliver product/workflow presentations and coordinate demonstrations to showcase the unique benefits of our chromatographic solutions. - Collaborate with the marketing team to develop promotional materials and campaigns. - Maintain accurate records of sales activities, customer interactions, and market trends using CRM software. - Regularly participate in relevant industry events to gain insights, foster relationships, and build professional relationships. - Provide feedback to the product development team based on customer insights and market demands. - Territory is western United States and Hawaii. - Successful candidate MUST live in the territory. Qualifications - Bachelor’s, Master’s or Ph.D. degree in Biochemistry, Analytical chemistry or adjacent field. Advanced degree highly preferred. - 2+ years proven experience in sales, preferably in the scientific or analytical instruments industry. - Deep technical understanding of Agilent’s full portfolio of chromatographic solutions and associated applications. - Knowledgeable in the informatics solutions and associated compliance requirements of the LC market is highly desirable. - Excellent communication, presentation, and negotiation skills. - Ability to work independently and as part of a team. - Willingness to travel within the designated territory. Requirements - This job has a full time weekly schedule. - It includes the option to work remotely. - Applications for this job will be accepted until at least June 23, 2026 or until the job is no longer posted. - It is sales incentive eligible. - In the US, this position is eligible for reimbursement for personal vehicle usage. - The full-time equivalent pay range for this position is $117,000.00 - $208,650.00/yr plus eligibility for bonus, stock and benefits. - Pay ranges are determined by role, level, and location. - During the hiring process, a recruiter can share more about the specific pay range for a preferred location. - Pay and benefit information by country are available at: Agilent Careers . Benefits - Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. - All individuals, regardless of personal characteristics, are encouraged to apply. - All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation. - Agilent Technologies, Inc., is committed to creating and maintaining an inclusive workplace where everyone is welcome. - If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. - For more information about equal employment opportunity protections, please visit Agilent Accessibility .