• Accounts Receivable Specialist is responsible for following up directly with commercial, governmental, and other payers to resolve claim payment issues, to secure appropriate and timely reimbursement and response. • Identifies and analyzes denials, payment variances, and no response claims and acts to resolve claims/accounts, including drafting and submitting technical and clinical appeals. • Provides support for all denial, no response, and audit activities. • Examines denied and other non-paid claims to determine the reason for discrepancies. • Communicates directly with payers to follow up on outstanding claims, files technical and clinical appeals, resolves payment variances, and ensures timely and accurate reimbursement.

Accounts Receivable & Credit Manager Hybrid Houston, TX Full time R-100596 Job Description: Accounts Receivable & Credit Manager  Location: Houston, TX  Job Type: Full Time  Schedule: Monday-Friday  Work Style: Hybrid  About the Role  At PSS Cross Country Infrastructure Solutions, every team member plays a critical role in delivering the products, equipment, and expertise that keep America’s infrastructure projects moving forward.    The Accounts Receivable & Credit Manager will lead enterprise-wide credit risk, collections strategy, cash application discipline, and receivables performance across multiple operating entities. This is a strategic, hands-on leadership role focused on optimizing working capital, reducing DSO, strengthening credit governance, and building scalable AR processes that support continued growth.  This position reports to senior finance leadership and operates in a fast-paced, multi-entity environment.  What You’ll Do  Credit & Risk Management  - Evaluate and approve credit limits for new and existing customers  - Conduct ongoing credit reviews (minimum semi-annually) based on revenue trends, payment history, margins, financial statements, and Days to Pay (DTP)  - Develop and enforce enterprise-wide credit policies  - Manage credit exposure and mitigate bad debt risk  - Oversee national account setup and compliance standards  Accounts Receivable Leadership  - Oversee invoicing accuracy, billing processes, and receivable processing  - Drive timely collection of outstanding receivables  - Monitor and reduce DSO and aging balances  - Implement structured escalation processes for past-due accounts  - Negotiate payment plans when appropriate  - Partner with Sales leadership on high-risk accounts  - Coordinate resolution of uncollectible accounts  Cash Application & Controls  - Ensure all cash is posted timely and accurately  - Resolve unidentified or unapplied cash within 48 hours  - Track unapplied cash trends and implement corrective processes  - Oversee End-of-Month consolidated invoicing  - Ensure all active accounts contain current and meaningful system documentation  Intercompany & Financial Reporting  - Reconcile intercompany accounts weekly  - Prepare monthly AR performance reporting for senior leadership  - Develop KPI dashboards (DSO, Aging %, Unapplied Cash %, Collection Effectiveness Index, etc.)  - Provide analytical insight into trends and credit risk exposure  - Support working capital forecasting initiatives  Systems & Process Improvement  - Identify and implement system enhancements to improve payment behavior  - Build scalable workflows within ERP systems  - Strengthen internal controls over billing and receivables  - Drive automation initiatives where appropriate  Leadership & Team Development  - Lead and develop AR team members  - Set clear performance expectations and measurable KPIs  - Conduct regular performance and KPI review meetings  - Participate in departmental planning and strategic initiatives  - Foster a culture of accountability, transparency, and execution  What You Bring  - Proof of eligibility to work in the U.S. (e.g., Social Security card, passport, or other acceptable I‐9 documents)  - Bachelor’s degree in Finance, Accounting, or related field  - 5+ years of progressive experience in AR, credit, or collections leadership  - Strong supervisory experience  - Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, data analysis, reconciliation)  - Deep understanding of billing, collections, cash application, and credit procedures  - Experience working within ERP/accounting systems  - Strong written and verbal communication skills  - Demonstrated success improving collection performance and managing KPIs  Benefits We Offer  - PPO Medical & Dental Plans  - Vision Insurance  - Company-Paid Basic Life & AD&D  - Voluntary Life & AD&D  - Short- and Long-Term Disability  - Flexible Spending Accounts (FSA) for Health & Dependent Care  - Generous 401(k) with Company Match

• Provide day to day operational support to the Accounts Receivable Manager across billing, collections administration, cash allocation, member query handling, reconciliations, and accounts receivable reporting • Support daily accounts receivable operations, including invoicing administration, collections follow up, cash allocation, and member query resolution • Provide Mandarin language support for member communications relating to invoices, payment status, remittance information, outstanding balances, and collection follow ups • Assist with timely and accurate billing for global membership and services • Monitor assigned debtor balances and ageing reports, issue reminders in line with agreed processes, and escalate overdue or high-risk accounts • Apply and match receipts to customer accounts and invoices, investigate unapplied cash • Support member payment queries involving bank details, remittance advice, and local payment constraints • Maintain accurate Accounts Receivable documentation and correspondence records • Assist with month end Accounts Receivable activities • Help prepare regular accounts receivable reporting • Work collaboratively with other departments to resolve member billing and payment issues efficiently • Contribute to process improvement by identifying recurring issues and supporting cleaner data.

Title: Team Lead, Accounts Receivable Location: Franklin United States Job Description: Schedule: Days: M-F Job Location Type: Remote in MO Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier . More about our team This position will be responsible for supervising the accurate, daily recording of incoming payments (checks, ACH, credit cards) against accounts receivable. Must be able to provide direction for members of the CBO cash team as well as the Lifepoint Healthcare partnership hospitals. How you'll contribute A Senior Analyst, Accounts Receivable who excels in this role will: - Assist Managers in overseeing the CBO achieve established department goals. - Train new employees and implementing relevant policies and procedures. - Interact with staff and resolving issues escalated by Patient Account Representatives. - Understand and interpret insurance and Medicare explanation of benefits, knowing when and how to resubmit claims for maximum reimbursement. Payment Posting: Accurately post payments, adjustments, denials, and refunds to patient or client accounts in the billing system. - Reconciliation: Reconcile daily and monthly cash receipts ensuring accuracy. - Discrepancy Resolution: Report discrepancies in payments, including unidentified receipts. - Coordination: Collaborate with revenue cycle team to maintain accurate accounts receivable. - Compliance: Adhere to established, legal, and company policies, such as HIPAA for health data. - Understand and interpret insurance and Medicare explanation of benefits. - Be able to effectively solve problems, exchange ideas, and actively listen in a team environment. - Demonstrate willingness to accept additional duties as assigned and completed by deadlines negotiated with supervisor. - Be able to multi-task effectively, think critically, and to take initiative. - Prepare and report to upper management on status of efforts related to key departmental metrics. - Ensure staff audits are completed, and results discussed with direct reports. - Ensure Meditech system is working efficiently and identifying any issues related to claim data. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: - Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. - Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. - Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. - Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). - Professional Development: Ongoing learning and career advancement opportunities. What we're looking for - High School Diploma. - 6 years' experience in healthcare or related field preferred. - Four to five years of supervisory experience in a billing operation. - A high level of knowledge in managing data from disparate operating systems. - Strong MS Excel and data analysis skills. EEOC Statement "Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." You must be authorized to work in the United States without employer sponsorship.