Senior Manager, Revenue Architect
Location
California + 4 moreAll locations: California | Illinois | New York | Texas | Utah
Posted
9 days ago
Salary
$174K - $250K / year
Seniority
Senior
Job Description
Senior Manager, Revenue Architect
Gong .IO Ltd
• Recruit, develop, and lead a high-performing team of Revenue Architects. • Partner with senior GTM leaders to design and oversee strategies that modernize revenue operations. • Guide your team in mapping current-state customer processes to AI-driven workflows. • Drive adoption initiatives that foster behavior change and embed Gong into daily team rhythms. • Empower your team to use data-driven insights to quantify measurable business outcomes. • Own the aggregate renewal strategy and execution for the team, partnering with cross-functional leaders. • Partner with internal leadership teams to ensure an exceptional customer experience. • Drive focus on adoption and usage to accelerate time-to-value for enterprise accounts.
Job Requirements
- 2+ years of direct people management experience leading Customer Success, Account Management, or Professional Services teams in a B2B SaaS company.
- 6–10+ years of total proven experience in customer-facing roles (CSM, AM, Implementation, or similar).
- Experience working with Financial Services or Healthcare customers, or professional work experience in those industries.
- Proven track record of coaching others to own relationships with senior (VP and C-suite) stakeholders and lead value/ROI conversations.
- Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing, and executives.
- Excellent communication, negotiation, and presentation skills, with the ability to influence at the leadership level.
- Data-driven mindset with a focus on delivering measurable outcomes and tracking team-wide KPIs.
- Passion for driving customer outcomes and contributing to a high-performing and accountable work culture.
Benefits
- Compensation is based on factors unique to each candidate, including skills, qualification, education, experience, and location.
- The total compensation package may include incentive compensation, bonus, equity, and benefits.
- Some of the sales compensation programs offer the potential to achieve above targeted earnings for those who exceed their sales targets.
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