Role Description We're hiring our first Engagement Manager at Pogo to own client relationships from signed deal to growing partnership. As an Engagement Manager, you'll be a trusted partner to our enterprise clients, running end-to-end research engagements and translating Pogo's AI-powered platform into insights that drive real business decisions. This is a first-of-its-kind role, so you'll set the standard for how we deliver, what great looks like, and how we scale our client service model as we grow. - Own the full client lifecycle post-sale: onboarding, study design, delivery, and expansion. - Run research engagements end-to-end: scoping studies with clients, configuring them in the platform, reviewing AI-generated insights, and debriefing learnings with client executives. - Be the trusted advisor in the room for clients' strategic questions. - Partner closely with the GTM team on renewals and expansion. - Channel client feedback into product and engineering to shape the product roadmap. - Build playbooks, templates, and repeatable motions to scale the client model. Qualifications - 2-4 years of experience at a leading management consulting firm or in a similarly rigorous, client-facing environment. - Bonus: Experience in primary consumer research, whether qualitative or quantitative. - Structured thinker with the ability to frame messy client problems clearly. - Exceptional communicator with clarity and confidence. - Genuinely curious about consumers and insights work. - High-ownership operator who drives engagements proactively. - Highly organized, able to juggle multiple client engagements simultaneously. - Low ego and a team player focused on outcomes. - Fast learner who adapts quickly to new clients, industries, and problem spaces. - Utilizes AI tools for better research, synthesis, and outputs. Benefits - First-of-its-kind role with real scope to build processes and client experiences. - Engagements with Fortune 500 clients while being closely connected to the team. - Opportunity to transition from consulting to vertical AI. - Direct line into product and engineering to influence what is built based on client feedback. - Flexible schedule with unlimited PTO and a minimum 20 days vacation policy. Why you might not be excited about us - This is a high-ownership role; you'll need to define your own lane. - Managing multiple engagements simultaneously may not suit those who prefer a narrow focus. - Expectation of more than 9 to 5 hours; flexibility in scheduling is encouraged.

• Oversee and improve the performance and efficiency of SMPA’s global transportation network • Ensure timely, error-free delivery of pharmaceutical products, including shipments requiring cold-chain and/or security controls • Establish, communicate, and enhance KPIs, and analyze positive and negative trends for further review • Ensure delivery accuracy through reconciliation and resolution of transaction discrepancies • Resolve issues and escalations, identify root causes, and drive corrective actions • Serve as the primary team contact for transportation • Lead continuous improvement initiatives across delivery processes to increase customer satisfaction and reduce operating costs • Identify efficiency opportunities, implement changes, and manage projects and cross-functional teams to deliver results • Manage and optimize domestic and international transportation networks and operations • Define mode-selection criteria, improve efficiency, mitigate risk, and establish, communicate, and enforce SMPA routing guides • Support spot and long-term service and pricing engagements and maintain related documentation • Participate in new product launch planning and implementation teams to address transportation requirements • Support and contribute to transportation validation studies • Collaborate with Order-to-Cash, Trade, IT, Tax, Finance, Commercial Manufacturing, Supply Chain Operations, Quality, Legal, Sourcing, Regulatory, Insurance, and Trade Compliance to support transportation activities, ensure on-time delivery, and exceed customer expectations • Resolve complex day-to-day operational issues independently and escalate major issues when appropriate • Ensure processes and systems are documented and compliant with Quality Management System requirements, Good Manufacturing and Distribution Practices, and FDA regulations • Serve as the commercial lead for transportation partners and manage transportation tenders and RFPs from initiation through completion • Ensure shipment visibility, lead technical solution discussions, negotiate freight agreement terms, and oversee AVL setup, purchase order and budget administration, invoice auditing, and payment processes • Act as the subject matter expert for global transportation

Role Description Blackstone eIT is looking for a highly organized and commercially aware Bidding Manager to lead tendering and proposal activities across the UAE and Saudi Arabia markets. The role will manage the full bid lifecycle for government, semi-government, enterprise, and private-sector opportunities, ensuring every submission is compliant, competitive, and aligned with local market requirements. The ideal candidate will have strong experience in IT/software services bidding in the GCC, particularly in the UAE and KSA, with a solid understanding of RFP/RFQ processes, vendor registrations, procurement portals, prequalification requirements, and Arabic/English bid documentation. Key Responsibilities - Manage end-to-end bidding activities for opportunities in the UAE and KSA. - Review and analyze RFPs, RFQs, tenders, EOIs, prequalification documents, and vendor registration requirements. - Prepare compliant, high-quality technical and commercial proposals for IT, software development, digital transformation, outsourcing, staff augmentation, cloud, AI, cybersecurity, and enterprise technology projects. - Coordinate with sales, presales, delivery, technical, finance, legal, and leadership teams to collect proposal inputs. - Ensure all submissions comply with client instructions, local procurement requirements, formats, deadlines, and portal submission rules. - Manage bid schedules, responsibility matrices, compliance checklists, clarification logs, and submission trackers. - Support vendor registration and prequalification processes with UAE and KSA government, semi-government, and enterprise clients. - Work closely with the sales team to understand client expectations, competitive positioning, pricing strategy, and win themes. - Coordinate pricing inputs with finance and sales teams, including assumptions, scope exclusions, payment terms, and commercial conditions. - Identify risks, gaps, contractual concerns, technical dependencies, and required clarifications. - Prepare Arabic and English documentation where needed, including company profiles, cover letters, forms, declarations, and compliance responses. - Maintain an updated bid library including case studies, credentials, CVs, company documents, templates, certificates, and reusable proposal content. - Track bid status, submission outcomes, win/loss feedback, and lessons learned. - Ensure Blackstone eIT’s value proposition is clearly positioned for UAE and KSA clients. UAE & KSA Market Focus - The Bidding Manager should be familiar with UAE and KSA government and semi-government tendering processes. - Enterprise procurement cycles across both markets. - Vendor registration and supplier portal requirements. - Arabic/English bid documentation and formal correspondence. - Common GCC tender documents such as RFPs, RFQs, EOIs, RFIs, BOQs, compliance matrices, and prequalification questionnaires. - Local commercial expectations, including payment terms, VAT, bank guarantees, bid bonds, performance bonds, and contractual terms. - Working with regional sales teams, partners, and system integrators. Qualifications - Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field. - 5+ years of experience in bid management, proposal management, tendering, presales coordination, or commercial proposal development. - Proven experience handling bids for the UAE and/or KSA markets. - Experience in IT services, software development, technology consulting, digital transformation, outsourcing, or enterprise solutions. - Strong understanding of RFP/RFQ/tender submission processes. - Excellent English writing, editing, and proposal development skills. - Strong Arabic reading and writing skills are highly preferred. - Ability to coordinate with cross-functional teams across different locations and time zones. - Strong commercial awareness and understanding of pricing, scope, assumptions, payment terms, and contractual risks. - Advanced proficiency in Microsoft Word, Excel, and PowerPoint. - Ability to manage multiple bids under tight deadlines.

• Serves as a direct Line Manager for IG Forecasting team members • Leads the overall development, delivery and maintenance of forecasting tools, process, and deliverables • Tracks and monitors FTE resourcing and team output reports • Analyze operational project data as it pertains to relevant financial metrics • Prepare and present financial reports and analyses • Maintain portfolio-level financial forecasts • Responsible for establishing close relationships with IG Planning, Clinical Payments, Project Management and Site Activation to ensure accurate, complete and timely deliveries of IG Forecasts • Leads the development and maintenance of processes, policies, SOPs and associated documents concerning IG Forecasts • Oversee team of IG Forecasting Analysts working with Project Management to determine monthly invoicing and accruals • Manages vendor relationships and licensing strategy, alongside IG Planning, pertaining to IG Forecasting tools • Trains and mentors IG Forecasting team members on lines of communication, applicable tools, Working Instructions, preferred processes and SOPs • Provides expert guidance in the development/rollout of process improvement initiatives • Responsible for maintaining accuracy and completeness of all IG Forecasting task tracking • Assists other departments in leading or participating in departmental initiatives and additional training where necessary (i.e. IG Planning, Clinical Payments, Site Contracts) • Collaborates with IG Planning and Clinical Payments for improvement of departmental tools and processes related to IG Forecasting • Perform other duties as assigned