The world's leading Managed Detection and Response platform for threat detection, log management, and response.
Network Operations Engineer
Location
Malaysia
Posted
3 days ago
Salary
0
Seniority
Mid Level
Job Description
Network Operations Engineer
SilverSky
Role Description The Network Operations Engineer will be supporting the current infrastructure based mainly on Cisco, F5, Netscaler, Fortigate and Check Point devices. - Provide 24/7 on-call systems operational support on a rotation basis for the technical environment and associated transit networks. - Troubleshoot, diagnose and resolve LAN/WAN problems. - Effectively follow change management guidelines for all the changes made to the production systems. - Cisco switch and router maintenance. - Create monitors to alert network exceptions. - Implement projects resulting from Capacity and Failure Point Analysis, Network integration. - Design and deploy mission critical network and security systems with multiple network media types, protocols and configurations. - Work with software development and database team to identify the system requirements for application deployment. - Document changes in overall platform and design. - Perform other related duties, as assigned. Qualifications - Fault tolerant LAN/WAN design experience. - BGP, IPSEC VPN experience. - Firewall policy implementation and enforcement. - Minimum of 6 years Network Administration experience. - Knowledge in Networking and Security fundamentals. - Hands-on experience with hardware installation, upgrade, and maintenance of layer 2/3 devices. - Skilled experience with network management tools. - Ability to work in high-pressured but highly structured, customer-oriented environment. - Proven experience in providing technical guidance to Service and Support staff, Application Development staff, or network engineers. - Ability to stay on project or hand-off schedule and manage own time accurately and effectively. - Demonstrate respect, responsiveness and professionalism toward others while providing superior service for customers. Requirements - Degree in Computer Science or Computer Information Systems, international equivalent, or equivalent experience. - Obtained certification in CCNA and/or CCSA in Computer Science. - CCNP/CCDP certification. Work Arrangement This is a remote opportunity based in Malaysia. Please note that relocation sponsorship is not available for this role. Applicants must already be legally authorized to work in Malaysia without the need for current or future sponsorship or relocation support. How we work Our 3 values define how we operate internally as well as externally: - Vision - We embrace a forward-thinking mindset. Our team has a clear and inspiring picture of the future that helps drive our decisions towards creating and delivering world-class security services. - Velocity - We have a bias for action. We move swiftly and with purpose toward our goals and objectives and can easily adapt (and adjust) along the way. - Vigilance – We foster a culture of proactive awareness for our company and our customers, who trust us to be an extension of their team. We are always looking for areas where we can innovate, improve, fix, transform and revolutionize, which ensures the protection, safety and success of everyone at SilverSky. Individuals that can act intelligently and confidently without an ego will thrive. If this opportunity sounds interesting and you are passionate about redefining how the world thinks about cyber security, we want to hear from you. Apply now if you are interested in learning more about how we can change the rules of engagement, together.
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• Designing, redesigning, and implementation of connectivity, security, delivery and monitoring services relating to virtual networks, VPN, NAT gateways, DNS, load balancers, web application firewalls, application gateways, etc. • Extensive experience in networking within large enterprise environments, including WAN, LAN, data centers, and cloud environments. • Design, deploy, and manage cloud-based network solutions using Azure, GCP and AWS platforms • Develop and implement strategies for seamless cloud integration, including hybrid cloud environments. • Experience with HPE Aruba network solutions, including wireless and wired networking • Experience designing and implementing BGP routing policies to ensure optimal path selection and traffic engineering. • Continuously adapts and fine-tunes architecture, configuration standards, and protocols in partnership with Infrastructure and Security teams. • Knowledgeable in network security best practices and integration. • Developing, designing, and implementing network roadmap, architecture, standards, and governance • Monitor network performance using advanced tools and techniques, identifying and resolving issues proactively. • Contribute in continuous process development, improvement, and automation of Perimeter Defense related solutions and support activities. • Collaborate with cross-functional teams to ensure seamless network operations.
• Planning, operation, and continuous development of redundant network landscapes (Office, Data Center, WLAN). • Operation of Check Point firewalls (ClusterXL; ideally Maestro) and routing/switching environments (Cisco, Juniper), including high-availability configurations. • Management and maintenance of the WLAN infrastructure (including FlexConnect). • Operation of SAN switches (Dell Connectrix) and VPN gateways (Site-to-Site). • Proactive troubleshooting at the second and third support levels, as well as participation in incident management. • Independent resolution of technical issues, with a strong focus on delivering definitive solutions. • Responsibility for the entire network lifecycle (from evaluation through to End-of-Life). • Structured documentation and regular reporting.
• Deliver end-to-end implementation of customer network services, including firewalls, SD-WAN, switching, wireless, and WAN connectivity. • Manage and execute multiple concurrent customer implementation projects, balancing priorities, timelines, and customer communication. • Configure, deploy, and activate Cisco Meraki and/or Fortinet-based solutions in accordance with approved designs. • Implement Arista VeloCloud SD-WAN solutions as required. • Coordinate remotely with customer IT staff and Cox field technicians to complete on-site activities. • Execute network migrations and cutovers with minimal customer disruption. • Perform troubleshooting during implementation and assist with issue resolution. • Maintain accurate implementation documentation required for transition to Support. • Communicate clearly and professionally with customers, Project Managers, and internal stakeholders regarding progress, risks, and blockers. • Follow implementation standards, processes, and security requirements.



