• Planning, operation, and continuous development of redundant network landscapes (Office, Data Center, WLAN). • Operation of Check Point firewalls (ClusterXL; ideally Maestro) and routing/switching environments (Cisco, Juniper), including high-availability configurations. • Management and maintenance of the WLAN infrastructure (including FlexConnect). • Operation of SAN switches (Dell Connectrix) and VPN gateways (Site-to-Site). • Proactive troubleshooting at the second and third support levels, as well as participation in incident management. • Independent resolution of technical issues, with a strong focus on delivering definitive solutions. • Responsibility for the entire network lifecycle (from evaluation through to End-of-Life). • Structured documentation and regular reporting.

• Deliver end-to-end implementation of customer network services, including firewalls, SD-WAN, switching, wireless, and WAN connectivity. • Manage and execute multiple concurrent customer implementation projects, balancing priorities, timelines, and customer communication. • Configure, deploy, and activate Cisco Meraki and/or Fortinet-based solutions in accordance with approved designs. • Implement Arista VeloCloud SD-WAN solutions as required. • Coordinate remotely with customer IT staff and Cox field technicians to complete on-site activities. • Execute network migrations and cutovers with minimal customer disruption. • Perform troubleshooting during implementation and assist with issue resolution. • Maintain accurate implementation documentation required for transition to Support. • Communicate clearly and professionally with customers, Project Managers, and internal stakeholders regarding progress, risks, and blockers. • Follow implementation standards, processes, and security requirements.

• Assist with network and security deployments including staging, installation, configuration, validation, and troubleshooting of data and security networks • Configure routing, switching, and security platforms based on established designs and best practices • Support network discovery activities and assist with gathering technical requirements and documentation for client environments • Create and maintain implementation documentation, diagrams, and deployment notes to ensure clear communication with clients and internal teams • Work closely with sales engineers, project managers, and senior engineers to deliver successful customer outcomes • Diagnose and resolve network and security issues during project deployments and post-implementation support • Assist with scheduled maintenance procedures and network updates both remotely and onsite as required

• Leads the planning, forecasting, implementation, and identification of resource requirements for network systems • Integrates and schematically depicts voice and data communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations • Monitors protocol compatibility, performs system tuning and makes recommendations for improvement • Develops integrated solutions to resolve highly complex technical and business issues • Evaluates new products, performs network problem resolution and assists in the development and documentation of technical standards and interface applications