• Represent business stakeholders as member of the Engineering Team for one or more functional areas, acting as the voice of the customer within the team and representing customer needs, priorities and constraints in every decision • Work directly with internal and external stakeholders to refine the roadmap and features for targeted markets, ensuring alignment with customer problems before specification work begins • Accountable for market acceptance of solutions in assigned functional areas without compromising product integrity, salability and maintainability, as well as overall customer satisfaction and commercial outcomes • Own all aspects of delivery, including scope, pricing context and customer-facing trade-offs • Own and manage the delivery schedule, ensuring accuracy, credibility, and clear communication of progress, risks and changes to customers and stakeholders • Partner with others to plan the commitment for product increments, manage development and delivery of features according to plan, and provide business with estimates for broad roadmap initiatives • Build out and manage the feature backlog, maintaining prioritization to ensure the team is always working on the highest-value items while balancing business needs with technical feasibility and scalability • Define clear acceptance criteria for each deliverable and sign off completed work on behalf of the customer • Coordinate feature delivery with other agile teams, identifying project interdependencies and working with Product Managers and Product Owners to determine the most efficient and effective delivery sequence • Negotiate and manage changes to scope, timelines and commitments with customers and internal stakeholders • Partner with the Lead Product Developer to balance commercial urgency with technical quality and sustainability • Prioritize and drive sound business decisions during delivery of product increments, ensuring alignment with product strategy and customer roadmap • Triage defect queues for assigned functional areas with client support and drive defect resolution with engineering teams according to SLAs • Coordinate sprint reviews and presentations to key customers, stakeholders and senior management to gather feedback and ensure continuous improvement • Ensure alignment of the team’s output with product strategy and customer roadmap • May serve as Product Owner for one or more teams of moderate complexity, depending on the needs of the assigned functional areas

• Represent business stakeholders as member of the Engineering Team for one or more functional areas, acting as the voice of the customer within the team and representing customer needs, priorities and constraints in every decision • Work directly with internal and external stakeholders to refine the roadmap and features for targeted markets, ensuring alignment with customer problems before specification work begins • Accountable for market acceptance of solutions in assigned functional areas without compromising product integrity, salability and maintainability, as well as overall customer satisfaction and commercial outcomes • Own all aspects of delivery, including scope, pricing context and customer-facing trade-offs • Own and manage the delivery schedule, ensuring accuracy, credibility, and clear communication of progress, risks and changes to customers and stakeholders • Partner with others to plan the commitment for product increments, manage development and delivery of features according to plan, and provide business with estimates for broad roadmap initiatives • Build out and manage the feature backlog, maintaining prioritization to ensure the team is always working on the highest-value items while balancing business needs with technical feasibility and scalability • Define clear acceptance criteria for each deliverable and sign off completed work on behalf of the customer • Coordinate feature delivery with other agile teams, identifying project interdependencies and working with Product Managers and Product Owners to determine the most efficient and effective delivery sequence • Negotiate and manage changes to scope, timelines and commitments with customers and internal stakeholders • Partner with the Lead Product Developer to balance commercial urgency with technical quality and sustainability • Prioritize and drive sound business decisions during delivery of product increments, ensuring alignment with product strategy and customer roadmap • Triage defect queues for assigned functional areas with client support and drive defect resolution with engineering teams according to SLAs • Coordinate sprint reviews and presentations to key customers, stakeholders and senior management to gather feedback and ensure continuous improvement • Ensure alignment of the team’s output with product strategy and customer roadmap • May serve as Product Owner for one or more teams of moderate complexity, depending on the needs of the assigned functional areas.

• Join us on an exhilarating journey as a Product Manager for NEC Housing, where you'll play a pivotal role in shaping and delivering cutting-edge products for the Social Housing community. • Carry out market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market drivers. • Become the expert in your product area, with the ability to deal with queries from customers and internal stakeholders. • Collaborate with customers through co-design workshops, User Group sessions and customer meetings to fully understand what’s happening in the sector and how this influences customer requirements. • Define customer business needs and objectives , aligning to product strategy, to ensure that NEC Housing products and solutions meet or exceed customer/market expectations. • Build business cases to define market uptake, pricing and margin analysis. • Identify any 3rd party requirements to complete the user requirements. • Liaise and manage requirements with 3rd party suppliers, systems integrators or other organisations as required. • Define, manage and maintain the roadmap for your product area(s). • Assist the Pre-Sales/Sales team with the production, review and management of bid responses, sales proposals and quotations, as required. • Produce and deliver presentations for both customer and internal audiences. • Support product launch activities.

• Develop a strong understanding of customer needs, user workflows, business objectives, and product opportunities • Translate ambiguous problems into clear product direction, requirements, and success metrics • Own roadmap and backlog prioritization for a product area or major initiative • Make thoughtful tradeoffs across customer impact, business value, technical feasibility, implementation complexity, and strategic alignment • Partner closely with engineering, design, data, customer-facing teams, and company leadership to deliver high-quality software • Manage product initiatives from discovery through development, launch, adoption, and iteration • Use qualitative and quantitative evidence to inform prioritization and evaluate product performance • Communicate product direction, decisions, and progress clearly across stakeholders