Formerly known as TASER International, Axon is a leading safety technology company offering smart weapons, cameras, evidence management, and automated reporting
Manager, Deployment Operations
Location
United Kingdom
Posted
4 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Manager, Deployment Operations
Axon
Role Description As the Manager of Deployment Operations, you will lead a team responsible for delivering successful implementations of Axon Enterprise’s products, including (but not limited to) Axon Evidence, associated software solutions, and hardware sensors. Your team will guide customers through onboarding, configuration, training, and deployment, ensuring each solution is implemented smoothly and aligned with the customer’s operational needs. Beyond delivering projects, this role focuses on creating exceptional customer experiences at every stage of the implementation journey. You will ensure the team anticipates customer needs, communicates clearly, and removes obstacles so agencies can quickly realise the full value of Axon’s technology. Through your leadership, you will foster a culture where the team takes pride not only in what they deliver, but in how they deliver it—bringing care, ownership, and collaboration to every customer interaction. Location: Remotely from United Kingdom Reporting to: Sr. Director Professional Services, International Number of Reports: 8 Travel Expectations: approx. 40% What You'll Do - Team Leadership: Guide, mentor, and develop the Service Delivery Team, fostering a collaborative and high-performance culture. Conduct regular performance reviews, provide coaching, and identify training opportunities to enhance team skills and knowledge. - Resource Management: Effectively manage team resources, ensuring optimal allocation and utilization of skills and expertise to meet project demands. Monitor team workloads and provide support to balance priorities. - Complex Deployments: Lead and manage a team responsible for executing complex, enterprise-grade product deployments. Provide strategic oversight across change management activities, technical presentations, solution demonstrations, and technical workshops, ensuring alignment between client partners and internal stakeholders. - Stakeholder Collaboration: Work closely with business and IT leaders to define the vision, scope, and delivery timelines for project deliverables. Ensure that project milestones and deadlines are met, and that all documentation supports project scope and customer acceptance for revenue recognition while maintaining clear communication and strong customer partnerships throughout the implementation lifecycle. - Technical Expertise: Maintain a deep understanding of Axon products and services, ensuring the team successfully installs, configures, and tests solutions, including interview rooms, in-car video systems, activation devices, and body-worn cameras. - Feedback & Documentation: Document customer feature requests and issues, providing critical feedback to sales and product management teams for continuous improvement. - Strategic Planning: Work closely with the PSO Commonwealth Director and Sr. International Director to align on strategic initiatives. Contribute to the strategic planning of the Service Delivery Team, identifying opportunities for process improvements, resource enhancements, and service offerings. Qualifications - Leadership Experience: Proven experience in managing teams, with strong leadership skills to guide and develop talent in a dynamic environment. - Specialised Knowledge: Proven operating experience in areas such as Digital Video, Mobile Communications, or SaaS. - Project Management Skills: Experience in project management and resource tracking, with a strong understanding of software/hardware testing and implementation within complex customer environments. - Technical Acumen: Comfort with basic networking concepts and mobile applications, combined with the ability to troubleshoot effectively. - Professional Experience & Industry Insight: A solid understanding of the company's solutions and products, including their strengths, weaknesses, opportunities, and threats. Law enforcement experience not mandatory but considered an asset. - Project Management Excellence: Demonstrated ability to implement, drive, and track multiple simultaneous projects, with strong problem-solving skills. - Willingness to Travel: Availability to travel (40%) within the United Kingdom & Ireland, with occasional international travel. - Educational Background: Bachelor’s degree in Management, Business or Information Technology, Information Systems, or applicable Technical Engineering (Computer Science, Software Engineering, Software Development), or equivalent experience. Benefits - Competitive base salary and RSUs. - Comprehensive pension plan with matching contribution. - Private health insurance & cash plans. - 30 days paid holiday + UK public holidays. - Enhanced maternity/paternity leave. - GymPass subscription. - Life assurance & income protection. - Career growth support and wellness resources.
Related Guides
Related Categories
Related Job Pages
More Operations Jobs
Junior Escrow Officer
Rocket MortgageRocket Mortgage® is the home loan experience designed for you. NMLS #3030
Prepare buyer and seller packages, manage settlement documents, balance Closing Disclosures, and coordinate with lenders to ensure accurate loan document preparation and fund matching throughout the closing process.
• Analyze business processes • Identify efficiency improvements • Develop workflow recommendations • Support organizational change initiatives
• Manages a remote team of Field Nurses within assigned geographical territory • Achieves Key Performance Indicators for clinic and nursing operations, including budget and expense controls • Monitors demand for clinic and nursing services to ensure adequate resource availability to meet customer and patient care services required within assigned region • Maintains a high level of excellence through audits of clinics and nursing, including protocols and on-site visits • Manages clinic growth opportunities including site identification and establishing new clinic sites • Reviews reports as it relates to field nurse staff training and ensure that their nurses are compliant • Continuously reviewing and managing the availability of your staff to ensure that it meets the needs within the IBU • Collaboration with Scheduling Associates to ensure efficient appointment scheduling that fall in line with KPI's • Reports adverse events, serious adverse events, product complaints in accordance with Innomar training and policies & procedures • Establishes and maintains excellent customer relationships (patients, manufacturers etc.) within assigned territory
Maintenance & Reliability Engineer
Lakeside Book CompanyLakeside Book Company loves books! To us, every book matters. Every word. Every page. Every hand that helped build it. Our history has shown that we are leaders and innovators. We have a team-winning culture, where all of our people have a voice. While we are old in years, we are new at heart. Come join our mission to keep the world reading.
Role Description The safety and health of our employees is this company’s most important business consideration. Lakeside Book will provide a safe and secure working environment to support our goal of zero accidents and injuries. Lakeside Book commits to being good stewards of the environment by conducting environmentally responsible business practices while continuing to be good neighbors and partners in the communities in which we live and work. Location: Warrenville, IL / Remote Travel Required: 40% - 60% Salary: $115k - $150k based on experience What You'll Do: - Lead enterprise-wide maintenance and reliability initiatives that improve asset performance, reduce unplanned downtime, extend equipment life, and lower maintenance costs across multiple manufacturing facilities. - Analyze equipment failures, maintenance data, and operational trends to identify reliability improvement opportunities, facilitate root cause investigations, and drive corrective actions to completion. - Develop, standardize, and optimize preventive and predictive maintenance programs, leveraging technologies such as vibration analysis, thermography, oil analysis, and other condition-monitoring tools. - Serve as the enterprise subject matter expert for CMMS strategy, data governance, maintenance processes, KPI reporting, spare parts optimization, and maintenance best practices. - Partner with plant leadership, engineering, and maintenance teams to support capital projects, mentor site-level reliability resources, and lead training, workshops, and continuous improvement initiatives. Qualifications - Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical discipline. - 7+ years of maintenance, reliability, or plant engineering experience within a manufacturing, industrial, or process-driven environment, including experience leading reliability improvement initiatives. - Strong knowledge of Reliability-Centered Maintenance (RCM), Root Cause Failure Analysis (RCFA), preventive and predictive maintenance programs, and equipment reliability strategies. - Experience with CMMS platforms (such as SAP PM, MVP-One, or similar systems), maintenance KPI reporting, and data analysis tools including Excel and Power BI. - Proven ability to influence and collaborate across multiple sites, mentor technical teams, communicate effectively with all organizational levels, and drive continuous improvement in complex manufacturing environments. Benefits - Paid time off - Medical, dental, and vision benefits - 401k with company match - Career growth opportunities - Employee Assistance Program - Employee appreciation & recognition programs Company Description Lakeside Book Company loves books! To us, every book matters. Every word. Every page. Every hand that helped build it. Our history has shown that we are leaders and innovators. We have a team-winning culture, where all of our people have a voice. While we are old in years, we are new at heart. Come join our mission to keep the world reading. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Lakeside Book Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process or perform essential job functions please contact talent@lakesidebook.com. *This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.



