Role Description Senior Business Analyst will support the National Real Estate Services leadership team specifically the SSVP in analysis of strategic opportunities, managing professional team development programs, task force administration, system leadership reporting, program development and assessment, NRES performance and KPI evaluations, Value Capture program implementation, and data gathering and analysis to support the optimization of the National Real Estate Services (NRES) program. The Analyst will be expected to identify areas of concern then working with SSVP to develop solutions that could include projects, programs, assessments, reports, or process improvements. He/She will be an active contributor in the development of these solutions that affect all of NRES and key stakeholders throughout CSH. - The analyst will take ownership of key NRES initiatives assigned to them; these will have significant and direct impact on the organization related to operational performance, service optimization, and the functional integration of the national real estate services into our One NRES platform. - Manage and lead active communications, reporting, dashboards, and leadership communications for projects they manage and overall NRES initiatives led by the SSVP and the NRES leadership team. - Participate in the RFP process for major outsourcing and right sourcing solutions across the system; responsible for the development of critical documents and management of data and information needed to ensure a successful procurement process. - Reports directly to the System Senior Vice President, National Real Estate Services; interfaces with all NRES VP leaders and leaders across the enterprise Division and National. - Gathers and organizes information and data from within NRES and across CSH necessary for the analysis or development of strategic opportunities and key initiatives. - Engages with stakeholders to gather, organize, analyze, and process key operational and financial data from across the enterprise. - Performs initiative or program assessments: physical, financial, and strategic to support leadership decisions; includes risk assessment and the development of a decision criteria for each initiative. - Responsible for the management and scheduling of assigned initiatives and projects. - Develops tracking, reporting, and dashboard tool kits to be used for initiative management and reporting. - Undertakes tracking and analysis of all core and strategic NRES programs. - Coordinates strategic initiatives with internal teams in order to execute assigned projects (this will include ownership of certain key initiatives). - Supports confidential M&A and Joint Venture development efforts, including data management, targeted analysis, team coordination, and presentation of materials and reports. - Drives accountability and assists in ensuring that objectives and commitments are met; ensures effective communications with all key program or initiative stakeholders. - Plans and supports the NRES leadership team engagements, monthly, quarterly, annually – focus on analysis of KPI’s and dashboards driving decisions. - Develops strategic conclusions and related presentations for review by senior executives and the board of directors. - Participates in the development of the NRES diversity program. - Engages in the creation of the NRES Talent Development program resulting from the efforts of the Talent Management Task Force. Qualifications - Bachelors in Science, Engineering, Business (real estate or finance focus) or equivalent of 5-7 years of business consulting or management experience. - Minimum 4-6 years experience in analysis, coordination, management, and consulting. - Experience participating in the analysis of significant strategic solutions and business consulting. - Real Estate operations experience. - Extensive experience in developing reports and presentation materials for the delivery of results to senior level executives.

• Document business processes • Prepare executive communications • Develop reports and presentations • Support strategic planning efforts • Facilitate stakeholder meetings

• Analyze financial and technical data and present findings in a clear format • Conduct business, data, and process analysis to identify requirements and opportunities for improvement • Partner with stakeholders to understand business needs and translate them into technical requirements • Develop requirements for reporting and data needs • Analyze, maintain, and improve financial systems-related processes • Troubleshoot and resolve process and data-related issues • Evaluate data from system migrations for quality • Create and maintain documentation for reporting and financial systems workflows • Support projects related to financial systems

• Collaborate with global trade teams, IT teams, and external partners to gather and document business requirements. • Analyze current processes and systems to identify gaps and opportunities for improvement. • Translate business needs into functional and technical specifications. • Design IT solutions to support global trade operations, including customs compliance, import/export processes, and trade finance. • Ensure solutions align with business goals, regulatory requirements, and industry best practices. • Assist in the planning, execution, and delivery of IT projects related to global trade. • Work closely with project managers to ensure projects are delivered on time, within scope, and within budget. • Act as a liaison between business stakeholders and technical teams to ensure clear communication and alignment. • Facilitate workshops, meetings, and discussions to gather input and validate solutions. • Ensure IT solutions comply with international trade regulations and standards. • Identify potential risks and work with teams to develop mitigation strategies. • Develop and execute test plans to ensure IT solutions meet business requirements and quality standards. • Support user acceptance testing (UAT) and resolve issues as needed. • Identify opportunities for process optimization and automation to enhance efficiency and effectiveness. • Stay updated on industry trends and emerging technologies to recommend innovative solutions. • Create detailed documentation, including business requirements, process flows, and user guides. • Provide regular updates to stakeholders and senior management on project status, risks, and issues.