Role Description We are seeking an experienced Bilingual Recruiter to join our growing talent acquisition team. This is a fully remote opportunity for a recruitment professional who is passionate about connecting great talent with great opportunities. The ideal candidate has strong experience recruiting within Mexico, previous BPO recruitment experience, excellent communication skills in both English and Spanish, and thrives in a fast-paced, collaborative environment. What You'll Do: - Manage full-cycle recruitment for a variety of positions across multiple accounts and industries - Source, screen, interview, and evaluate candidates - Conduct English and Spanish candidate assessments - Schedule and coordinate interviews with hiring managers - Maintain candidate pipelines and recruitment trackers - Create and post job advertisements across multiple platforms - Build talent pools for current and future hiring needs - Ensure an excellent candidate experience throughout the hiring process - Meet hiring goals and recruitment performance metrics - Collaborate closely with recruitment leadership and team members - Support hiring initiatives and special recruitment projects as needed Schedule - Monday through Friday - Standard schedule: 8:00 AM - 5:00 PM Eastern Time - Must be available to work U.S. business hours Compensation & Contract - Competitive hourly rate paid in USD - Compensation is negotiable based on experience and qualifications - Independent Contractor Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: - Windows 11 PC (Mac not supported) - 16 GB RAM - Dual monitors - Webcam - Fibre internet with a wired connection - Backup power solution - Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: - Resume and Prescreen Questionnaire Review - One-Way Video Interview - Live Interview - Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position. Requirements - Previous BPO recruitment experience is required - Strong knowledge of recruitment practices within Mexico - Fully bilingual in English and Spanish - Strong verbal and written communication skills in both languages - Previous experience recruiting for customer service, sales, technical support, healthcare, or BPO-related roles - Previous remote work experience - Experience sourcing candidates through job boards, social media, referrals, and networking - Strong organizational and time management skills - Ability to manage multiple requisitions simultaneously - Comfortable working in a fast-paced environment - Team-player mentality with a positive attitude - Dependable, professional, and committed to delivering results Benefits - Fully remote opportunity - Stable, full-time position - Collaborative and supportive team environment - Opportunity for long-term growth and advancement - Work with a growing organization focused on excellence and people-first recruitment

• Executar processos de Recrutamento & Seleção de ponta a ponta, garantindo qualidade técnica • Conduzir kick-offs consultivos, construindo a tese da contratação • Executar hunting ativo e estratégico (prioridade: LinkedIn e base própria) • Conduzir entrevistas profundas por competências (metodologia STAR) • Avaliar aderência técnica, comportamental e de momento de carreira • Construir dossiês executivos claros e orientados à decisão • Apresentar shortlist com leitura de mercado (não apenas perfis) • Gerenciar até 3 Sprints Ativas simultaneamente, com foco real • Atuar com transparência e autoridade junto ao cliente • Utilizar IA e ferramentas como apoio estratégico • Manter comunicação clara sobre andamento, prazos e status das vagas • Atualizar sistemas, controles e documentação dos processos seletivos • Garantir cumprimento de SLAs, prazos e padrões de qualidade da Humgroup • Acompanhar indicadores básicos dos processos (prazo, status, qualidade das entregas) • Reportar andamento, riscos e necessidades ao Gerente de Projetos de R&S

• Lead and scale high-volume recruitment across all PH & SEA delivery sites • Own and drive the talent acquisition roadmap • Provide strategic direction for transformation initiatives • Act as a trusted advisor to operations and business leaders • Partner cross-functionally with Workforce Management, Operations, Finance, HR and other related departments • Champion the use of AI, recruitment analytics, and automation • Evaluate, select, and implement leading-edge ATS platforms • Build a data-driven recruitment culture • Design a seamless, engaging, and inclusive candidate journey • Drive employer branding initiatives • Inspire, mentor, and structurally lead teams across locations

Role Description We are a fast-growing boutique recruitment agency with a strong recurring client base. Our recruiters are high-volume and work autonomously — they need a reliable, organized admin partner to handle coordination and logistics so they can stay focused on sourcing and placing candidates. This is an immediate-start, part-time role with the potential to grow. We are looking for someone who understands the pace of a recruiting environment and can hit the ground running without a lot of hand-holding. What You Will Do - Interview & Calendar Coordination - Schedule and confirm interviews between candidates and hiring managers - Send timely confirmations via email, phone, and text - Manage calendar logistics and follow up on reschedules and no-shows - Track interview outcomes and keep the team updated on candidate status - ATS & Pipeline Management - Keep the applicant tracking system (ATS) current with candidate activity and stage updates - Audit pipelines regularly to identify stale roles or inactive candidates - Ensure all submission and placement records are accurate and complete - Sourcing & List Building Support - Build targeted candidate and prospect lists using sourcing tools as directed - Assist with outreach tracking and follow-up logging - Organize and pull sourcing reports for the recruiting team - General Administrative Support - Maintain organized shared file systems and document storage - Log daily team activity in tracking tools and communication channels - Support the Operations Manager with ad hoc tasks as needed Qualifications - Previous experience supporting a recruiting, staffing, or HR team - Comfortable working inside an ATS — familiarity with any modern system is a plus - Strong organizational skills and attention to detail - Confident communicating with candidates via phone, text, and email - Proficient with Google Workspace (Gmail, Calendar, Drive, Sheets) - Self-starter who can manage tasks independently without constant direction - Available Monday through Friday, ideally 10:00 AM – 2:00 PM EST Requirements - Experience supporting multiple recruiters at the same time - Familiarity with sourcing tools such as LinkedIn Recruiter, Indeed, or Apollo - Background in high-volume or service industry recruiting environments - Experience working within a remote team What Success Looks Like in Week 1 - All pending interview scheduling is cleared and candidates are confirmed within 24 hours - ATS pipeline is fully up to date across all active accounts - Recruiters are not spending any time on scheduling or administrative follow-up - You have a clear understanding of each account’s process and can manage it independently