Role Description - Conduct routine and random audits of healthcare billing transactions including charges, payments, claims follow-up, denials, and AR activities. - Review daily, weekly, and monthly productivity reports of billing associates. - Validate logged production against actual completed work. - Investigate quota discrepancies, overstatements, duplicate entries, or unsupported outputs. - Monitor AR aging inventory and collector activity. - Audit follow-up actions for unpaid, denied, underpaid, or pending claims. - Ensure adherence to client SOPs, HIPAA standards, internal controls, and company policies. - Monitor completion of required trackers, checklists, and month-end deliverables. - Support implementation of new controls, metrics, and process enhancements. - Prepare QA scorecards, performance dashboards, and error trend analysis. - Present findings to Team Leads, Supervisors, and Management. - Provide structured feedback to employees and leaders based on audit results. Qualifications - Bachelor's degree preferred or equivalent work experience. - Consultancy basis minimum of 6 months consultancy contract (subject for renewal). - Minimum 1–3 years experience in Healthcare Billing, Medical Billing, Dental Billing, AR, or Revenue Cycle Management. - QA or audit experience in a BPO/shared services environment preferred. - Strong knowledge of claims lifecycle, denials management, AR follow-up, payment posting, and productivity metrics. - Advanced Excel / Google Sheets reporting skills preferred. - Strong analytical, documentation, and stakeholder management skills. Benefits - Equipment/ company computer is provided. - Work from Home.

• Write and execute manual test cases and execute test scripts • Assist test lead with the design and development of the test strategy and roadmap • Perform unit testing • Test and analyze software to ensure compliance with specified standards and end-user requirements • Complete tasks and activities as assigned by the project manager or test lead, and in accordance with Red Clay’s TransformOne methodology. • Adhere to project schedules and budgetary constraints • Participate in production deployments and releases to ensure successful deployments • Facilitate user acceptance testing • Document and report defects and track defects to closure, escalating as appropriate • Inform the test lead of any issues that may affect the schedule, budget, or quality of the product or the testing process

• Help refine our existing processes around Quality Engineering, and champion these processes throughout the entire organization • Demonstrated knowledge of general accounting and fund accounting principles is required. • Strong experience using AI tools to implement automated tests (preferably Cursor, Playwright AI, Robot framework, etc). • Advocate for automated testing and converting all manual tests to automated tests. • Identify metrics for QE success, and report on these metrics inside and outside the engineering group including measuring improvements in automation efficiency, test coverage, and defect detection enabled by AI. • Be responsible for career development of QEs within your group • Run one-on-ones on a regular cadence • Embed AI-assisted testing practices into day-to-day QA workflows to improve efficiency, test coverage, and overall software quality • Guide and enable QA engineers in the effective use of AI tools and practices, ensuring consistent adoption across the team • Help QEs identify areas for improvement, create plans to improve, and execute improvements

Role Description We are looking for a Cypress Engineer to join our growing team in Mexico/Argentina! - Location - Remote (Mexico or Argentina) Qualifications - 5+ years of Quality Analyst experience. - Self-driven and motivated to perform high standard work for product development. - Technical Skills: - SQL, Postman, Cypress, Selenium, and automated API testing - TypeScript and C# (Python a plus) - Experience with creating automation framework and maintaining existing framework. - Azure and AWS understanding - Hands-on experience creating test plans and test cases using Azure DevOps - Able to provide requirements of the testing data needed to execute the test plan - Deploying feature branch for story testing using Azure DevOps. - Ability to work independently and support several developer teams focused mostly on Software-Oriented Architecture (SOA) services or web development technologies (API / Web Service / REST) - Experience in testing with Agile in a fast-paced environment with weekly production releases - Cypress experience - Playwright experience - UI, Database, and API automation experience. Requirements - Lead the design, develop, and execute comprehensive automated testing strategies for UI, API, and DB testing and ensure automation is constantly running, analyzing, and promptly reporting on failures. - Understanding on PR Testing, release pipelines, and creation of pipelines in ADO. - Proficiency in developing integration testing for API. - Perform manual testing on user stories along with parallel automation testing. - Create detailed, comprehensive, and well-structured test plans and test cases in ADO. - Liaise with product teams, Product Owners, and Scrum masters to integrate project plans, testing schedules, and metrics reporting. Benefits - Be a part of a company that strives to support diversity and inclusion in the workplace. - Local and global opportunities – internal rotation and international mobility opportunities to grow your career. - Clear view of your career and progression with the company. - Flexible and casual culture with employee events and amenities. - Access to Qualitest Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs, and much more. - Earn bonuses via our Client Referral and Employee Referral Programs.