• Manage a portfolio of client accounts, overseeing day-to-day execution while driving long-term strategic goals. • Create, manage, optimize, and report on email and SMS marketing campaigns that align with client objectives. • Develop and implement measurement strategies to track performance and deliver actionable insights. • Champion client success by crafting tailored retention marketing strategies that drive business results. • Analyze customer and campaign data to uncover strategic opportunities and guide marketing decisions. • Serve as a trusted advisor to clients, building strong, long-term relationships through proactive communication and strategic leadership. • Stay ahead of industry trends and provide expert recommendations on email/SMS marketing best practices. • Lead cross-functional collaboration with designers, copywriters, and data analysts to bring strategies to life. • Partner with internal teams and discipline leads to continuously improve processes, methodologies, and client outcomes.

• Plan, execute and manage content strategy across multiple social networks (X, Instagram, LinkedIn, Facebook and TikTok), ensuring consistency between channels and alignment with brand objectives; • Monitor trends, conversations and market movements, acting quickly with real-time marketing and identifying positioning opportunities; • Manage communities and interactions, responding to comments, messages and mentions, and actively engaging on X to strengthen the brand; • Create, adapt and publish content (copy, scripts and creative directions), in collaboration with internal teams, ensuring quality and coherence of communications; • Track metrics, analyze results and generate insights, proposing optimizations, tests and new approaches based on data and benchmarks; • Digital mindset, curiosity about new technologies and interest in understanding how Artificial Intelligence can transform processes, experiences and outcomes.

• Collaborate with marketing and business leadership to develop and execute an annual marketing plan aligned to business goals, including strategic planning, editorial calendar development, and channel optimization. • Design and execute integrated marketing campaigns leveraging content (e.g., case studies, white papers, webinars), digital marketing, direct mail, and public relations. Track performance and optimize based on measurable results. • Partner with sales and business leaders to identify opportunities for content development, campaign innovation, and growth. Serve as a liaison to secure approvals and ensure alignment. • Build strong, trusted relationships with internal stakeholders including sales leaders and subject matter experts. • Develop and manage a content strategy that ensures messaging is clear, consistent, engaging, and actionable across all channels. • Support and expand PSG’s thought leadership efforts to increase brand awareness, enhance solution visibility, and strengthen market credibility. • Maintain and evolve product positioning frameworks, ensuring alignment across marketing, sales, and sales operations teams. • Collaborate with public relations partners to secure speaking engagements, awards, media opportunities, and thought leadership placements. • Coordinate logistics for tradeshows and speaking engagements, including development of presentations, materials, and on-site support. • Define and analyze key performance indicators across campaigns, public relations efforts, and audience targeting; partner with internal teams to evaluate results and drive optimization. • Champion PSG’s brand by promoting innovation, collaboration, and continuous improvement across marketing initiatives.

• Collaborate with marketing and business leadership to develop and execute an annual marketing plan aligned to business goals, including strategic planning, editorial calendar development, and channel optimization. • Design and execute integrated marketing campaigns leveraging content (e.g., case studies, white papers, webinars), digital marketing, direct mail, and public relations. Track performance and optimize based on measurable results. • Partner with sales and business leaders to identify opportunities for content development, campaign innovation, and growth. Serve as a liaison to secure approvals and ensure alignment. • Build strong, trusted relationships with internal stakeholders including sales leaders and subject matter experts. • Develop and manage a content strategy that ensures messaging is clear, consistent, engaging, and actionable across all channels. • Support and expand PSG’s thought leadership efforts to increase brand awareness, enhance solution visibility, and strengthen market credibility. • Maintain and evolve product positioning frameworks, ensuring alignment across marketing, sales, and sales operations teams. • Collaborate with public relations partners to secure speaking engagements, awards, media opportunities, and thought leadership placements. • Coordinate logistics for tradeshows and speaking engagements, including development of presentations, materials, and on-site support. • Define and analyze key performance indicators across campaigns, public relations efforts, and audience targeting; partner with internal teams to evaluate results and drive optimization. • Champion PSG’s brand by promoting innovation, collaboration, and continuous improvement across marketing initiatives.