Starian

• Develop and evolve integrations between corporate systems, APIs, and internal platforms; • Support the evolution of the company's connectivity strategy, promoting standardization, sustainability, and scalability of integrations; • Define integration contracts and standards, including versioning, documentation, and security strategies; • Collaborate with different technical and business areas to ensure reliable and sustainable integrations; • Ensure the reliability and traceability of integrations, supporting monitoring, observability, and fault-handling practices; • Demonstrate a digital mindset, curiosity about new technologies, and interest in understanding how Artificial Intelligence can transform processes, experiences, and outcomes.

• Manage a portfolio of clients in the ongoing stage; • Lead the customer journey with regular check-ins, clear action plans and a results-oriented focus; • Ensure platform adoption and user engagement, linking system usage to real construction outcomes; • Act proactively to identify and resolve issues, mitigate risks and ensure the client achieves expected goals; • Conduct commercial negotiations when needed to secure client retention; • Identify expansion opportunities within the portfolio, such as new projects, upsell and cross-sell, in collaboration with relevant teams; • Analyze portfolio data (usage, engagement and customer health) to guide decision-making; • Digital mindset, curiosity about new technologies and interest in understanding how Artificial Intelligence can transform processes, experiences and outcomes.

• Entregar soluções eficazes, inovadoras e sustentáveis para o produto; • Participar ativamente das cerimônias ágeis (daily, planning, refinamento e retrospectiva); • Realizar code reviews e garantir a aplicação de padrões de código; • Compartilhar conhecimento com o time, promovendo aprendizado contínuo; • Atuar com autonomia e referência técnica, apoiando o time e orientando profissionais juniores; • Desenvolver soluções escaláveis e com foco em performance; • Contribuir com discussões voltadas à evolução do produto; • Mentalidade digital, curiosidade por novas tecnologias e interesse em entender como a Inteligência Artificial pode transformar processos, experiências e resultados.

• Realizar entregas eficazes e com soluções inovadoras e contribuindo para a sustentabilidade do produto; • Participar das cerimonias do time (refinamento, planning, daily, retrospectiva); • Revisar pull requests de backend dos outros membros do time; • Desenvolver soluções escaláveis; • Disseminar conhecimento para os outros membros do time; • Mentalidade digital, curiosidade por novas tecnologias e interesse em entender como a Inteligência Artificial pode transformar processos, experiências e resultados.

• Update the company's registration as a supplier with clients to enable the start of the billing process; • Support in following up on Purchase Orders (PO) with clients, ensuring the proper progression of billing; • Assist in sending duplicate copies of invoices to clients; • Provide general support to the billing team for day-to-day operational tasks; • Digital mindset, curiosity about new technologies and an interest in understanding how Artificial Intelligence can transform processes, experiences and outcomes.

• Contribute to robust, sustainable, and results-oriented solutions; • Act with technical autonomy, collaborating in planning and mentoring more junior developers; • Participate in building a software engineering environment driven by quality, performance, user experience, and continuous improvement; • Use AI tools (such as Windsurf, Copilot, JetBrains AI, Anthropic) to accelerate development and test automation; • Technologies in our stack include: React, JavaScript, TypeScript, CSS, Git, and other frontend ecosystem tools; • Collaborate in evolving reusable components, interface patterns, and frontend development best practices; • Digital mindset, curiosity about new technologies, and interest in understanding how Artificial Intelligence can transform processes, experiences, and outcomes.

• Manage a Mid-touch client portfolio, taking responsibility for customer health, adoption, renewals and expansion; • Conduct strategic meetings focused on extracting value from the product and identifying growth opportunities; • Monitor customer health indicators (health score, usage, NPS) and act proactively on churn risks; • Perform data analyses to identify success patterns and propose improvements to the customer journey; • Collaborate with Product, Onboarding and Sales teams to ensure an integrated experience; • Propose and develop, with leadership support, improvements to playbooks, processes and best practices that scale with the team; • Participate in strategic projects for continuous improvement and innovation in the area; • Maintain a digital mindset, be curious about new technologies and interested in understanding how Artificial Intelligence can transform processes, experiences and results.

• Support the implementation and management of the data privacy program, ensuring adherence to the LGPD and other relevant regulations. • Monitor the company's compliance with the LGPD and other applicable data privacy laws and regulations. • Support the creation, review and maintenance of documentation, reports and dashboards. • Receive and respond to data subjects’ requests, such as access, rectification, deletion, portability, and objection to the processing of their personal data. • Support the analysis and validation of contracts with clients and suppliers, ensuring compliance with the LGPD and internal privacy guidelines. • Support the assessment, execution, and implementation of vendor due diligence processes, including the analysis of questionnaires, documents, and privacy controls. • Contribute to the issuance of opinions and recommendations related to the feasibility of engagements from a personal data protection perspective. • Demonstrate a digital mindset, curiosity about new technologies, and an interest in understanding how Artificial Intelligence can transform processes, experiences, and outcomes.

• Executar migrações, importações e manipulação de dados ou documentos em nossos sistemas e plataformas; • Desenvolver scripts para manipulação de dados em arquivos, bancos de dados e APIs • Ativar e configurar serviços técnicos nas soluções da empresa; • Colaborar com equipes internas para garantir a integração e o funcionamento adequado dos sistemas. • Mentalidade digital, curiosidade por novas tecnologias e interesse em entender como a Inteligência Artificial pode transformar processos, experiências e resultados.

• Develop data integration solutions between disparate systems, ensuring efficiency and reliability in information flow; • Contribute to architecture definition and project management related to data integration and data communication; • Work in partnership with the technical team on analysis, troubleshooting and continuous improvement of integrations; • Provide technical consulting on integrations to clients, supporting solutions from conception through implementation; • Provide Level 2 technical support by conducting investigations and analyses and participating in meetings with internal and external clients; • Digital mindset, curiosity about new technologies, and an interest in understanding how Artificial Intelligence can transform processes, experiences and results.