Role Description The Inbound Sales Representative converts leads into customers by presenting Rejuvacare products with confidence, handling objections professionally, and closing sales that genuinely match each customer's health needs. This is a performance-based role that rewards driven individuals motivated by commission and by genuinely helping people. Rejuvacare's product line includes: - RejuvaKnee - FootRenew - RejuvaFlow - OzemPatch These products are designed for adults experiencing chronic pain or mobility challenges. The target customer is typically 55+ and looking for natural, non-invasive alternatives. Your job is to understand their situation, position the right product as the solution, and present upsells, bundles, and the RejuvaCare+ membership in a consultative manner that adds real value. What You Will Own: - Handling inbound inquiries and presenting Rejuvacare products effectively. - Following approved sales scripts while adapting naturally to each customer's situation. - Identifying the customer's health concern and positioning the most relevant product. - Presenting upsells, bundles, and membership offers consultatively. - Overcoming objections with empathy and product knowledge. - Processing orders accurately. - Meeting daily and monthly revenue and conversion targets. - Maintaining detailed call notes. - Escalating complaints to the CS team. Qualifications - 1+ year of experience in telesales, outbound sales, or customer-facing sales. - Strong verbal English: confident, articulate, and persuasive. - Genuine motivation to hit targets and earn commission. - Ability to build rapport quickly and listen actively. - Comfort following scripts while sounding authentic. - Reliable internet and quiet workspace. - Experience selling health, wellness, or subscription products is a strong plus. - Positive attitude, resilience, and competitive drive. Benefits - Fully remote position. - Base salary plus commission structure. - Performance-driven culture that rewards results. - High-growth DTC brand with a clear product line. - Growth path into senior sales or team lead positions. - Flexible time off. - 2% of uncapped commissions. - Work From Home. - Training & Development. - Performance Bonus & monthly commissions.

• Participate in requirements-gathering sessions with business stakeholders, helping translate discussions into clear user stories, acceptance criteria, and configuration specifications • Document current- and future-state business processes using tools such as Lucidchart, creating process flows that support solution design and stakeholder alignment • Maintain and update process documentation and user stories as requirements evolve throughout the project lifecycle • Build and deliver end-to-end Salesforce solutions tailored for Revenue Cloud, focusing on areas such as Configure, Price, Quote (CPQ) and Invoicing, under the guidance of Solution Architects within budget and to the satisfaction of stakeholders • Create clear and detailed documentation that incorporate integrations, customizations, and system configurations to ensure seamless functionality and support ongoing maintenance and knowledge transfer • Analyze existing product configuration, pricing, quoting, and ordering workflows to identify inefficiencies and improvement opportunities • Configure solutions that align with business goals, ensuring scalability, accuracy, and optimized performance across Quote-to-Cash processes • Collaborate closely with cross-functional teams, including senior leadership, Sales Operations, IT, Legal, Accounting, and Finance, to identify and define requirements and create roadmaps • Support communication between technical and business stakeholders, helping translate requirements into configuration tasks and surfacing technical considerations to the broader team • Participate across the implementation lifecycle including design, build, testing, deployment, and post-go-live support with increasing ownership of individual workstreams over time • Utilize Salesforce-native tools and features, such as Product Catalog Management, Transaction Management, Dynamic Revenue Orchestration, and Invoice Management • Assist in testing and validating integrations between Salesforce and other enterprise systems (e.g., NetSuite, Avalara, Stripe, DocuSign), ensuring data integrity • Stay current on Salesforce platform updates and industry trends, sharing relevant insights with the team • Evaluate and introduce new features, tools, and processes to enhance Salesforce-based workflows and operational efficiency

• Develop and execute the global sales strategy to achieve revenue targets. • Drive forecasting accuracy, pipeline health, and disciplined sales execution through performance metrics, operating cadences, and reporting frameworks that improve visibility, accountability, and business predictability. • Lead, coach, and develop a high-performing sales organization, including sales leaders, Account Executives, Solutions Engineers, and Demo Engineers. • Strengthen executive-level customer relationships and support strategic deal engagement, negotiations, and enterprise account growth. • Partner cross-functionally with Marketing, Implementation, Customer Success, Account Management, Revenue Operations, Finance, and Product to align sales execution with broader company objectives. • Champion the adoption of sales technologies, AI-enabled workflows, and modern AI platforms (e.g. ChatGPT, Claude, Gong, and related GTM intelligence tools) to drive actionable insights, pipeline visibility, productivity improvements, call analysis, and data-driven decision making across the sales organization. • Lead and optimize inbound lead qualification and outbound prospecting motions in partnership with BDR/XDR leadership, ensuring scalable pipeline generation, disciplined qualification standards, and strong alignment across Sales and Marketing. • Own the operating system of the sales team - spotting friction, championing the ideas worth investing in, and building enablement that turns those ideas into repeatable team performance. • Evaluate market trends, competitive dynamics, and customer insights to continuously refine sales strategies and organizational priorities. • Foster a culture of accountability, results orientation, and continuous learning across the global sales organization.

• Lead and develop the Variable Compensation team, providing direct supervision and training to ensure alignment with company objectives. • Design and manage global variable pay programs and sales incentive plans to drive performance and market competitiveness. • Develop annual compensation strategies and oversee the communication and training of these plans for sales leaders and teams. • Ensure all compensation processes are compliant, accurate, and aligned with global budgetary guidelines. • Partner with Finance and Sales Operations to manage budgets, track plan performance, and optimize compensation tools and systems. • Analyze compensation data and provide regular reporting to leadership, identifying trends and opportunities for process improvement. • Oversee payment calculations and onboarding processes, acting as the key point of contact for complex compensation issues. • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.