Here you can create the extraordinary. Join us.
Director, Inside Sales
Location
California + 10 moreAll locations: California | Colorado | Hawaii | Illinois | New Jersey | New York | Maryland | Massachusetts | Minnesota | Vermont | Washington
Posted
5 days ago
Salary
$90.7K - $212.5K / year
Seniority
Lead
Job Description
Director, Inside Sales
NBCUniversal
• Own and execute customer retention strategy across inbound and outbound channels • Drive achievement of retention goals and sales of value-add solutions • Oversee daily retention operations including work queues and call handling • Establish performance management routines and monitor team call quality • Collaborate with Sales, Operations, and Legal teams to resolve complex issues • Hire, develop, coach, and evaluate leaders in retention teams
Job Requirements
- Bachelor's Degree
- 10+ years of relevant work experience
- Customer Retentions
- People Leadership
- Retention Programs
- Knowledge of retention strategies
- Proven experience in revenue and sales management.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Related Guides
Related Job Pages
More Inside Sales Jobs
Role Description Looking to build a career in sales without commuting to an office? Aurum Wireless is hiring Inside Sales Representatives to help businesses upgrade their internet services through AT&T Business Fiber. No telecommunications experience is required. We provide complete training and support. - Remote work - Weekly pay - Qualified business leads - Training and coaching - Career advancement opportunities New Hire Bonus: $2500 Hiring Bonus Compensation: - $300 Minimum per deal - Additional monthly performance incentives Responsibilities: - Contact business owners by phone - Identify internet needs - Present fiber solutions - Follow up and close opportunities - Update CRM records If you're coachable, driven, and looking for a performance-based career, we'd love to hear from you. This is a remote position. Qualifications - Customer service professionals - Retail sales associates - Call center representatives - Collections representatives - Entry-level sales professionals Benefits - Bonus based on performance - Company parties - Employee discounts - Flexible schedule - Opportunity for advancement - Signing bonus - Training & development Company Description
Inside Sales Representative
DanaherOne of the world's foremost science and technology companies, Danaher is a global corporation that was founded in 1969 and has been developing, producing, and advertising pioneerin
Role Description The Inside Sales Representative is a quota-carrying seller responsible for full-cycle sales of research grade products and manufacturing solutions, while feeding the GMP pipeline through qualified lead generation and supporting technical qualification and value selling of modality-based solutions for cell and gene therapy developers. This position reports to the Manager, Inside Sales and is part of the North American Sales Team located in Fargo, ND and will be a fully remote role. In this role, you will have the opportunity to: - Own full-cycle sales for research grade products and manufacturing solutions, from lead generation through deal closure, with disciplined funnel management. - Proactively engage and grow a portfolio of research-grade clients, driving order growth through value-based selling. - Identify, qualify, and transition GMP (clinical) leads to BDMs to build and accelerate the clinical pipeline. - Collaborate with technical sales to support technical qualification and deliver modality-based solutions for cell and gene therapy developers. - Partner with genomic medicine pioneers to solve complex drug development challenges and accelerate life-changing therapies. Qualifications - Bachelor’s degree in Life Sciences, Biology, Biotechnology, or a related field. - 2+ years of sales, technical or customer service experience in the life sciences, biotechnology, or a related technical industry. - Demonstrated ability to learn, understand, and communicate complex scientific or technical concepts. Requirements - Ability to travel 5-10% within territory or to company locations for client-facing or internal meetings. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. - Hourly range for this role is $33.65 – $43.27. - This job is also eligible for bonus/incentive pay.
Role Description The Inside Sales Representative is a quota-carrying seller responsible for full-cycle sales of research grade products and manufacturing solutions, while feeding the GMP pipeline through qualified lead generation and supporting technical qualification and value selling of modality-based solutions for cell and gene therapy developers. This position reports to the Manager, Inside Sales and is part of the North American Sales Team located in Fargo, ND and will be a fully remote role. In this role, you will have the opportunity to: - Own full-cycle sales for research grade products and manufacturing solutions, from lead generation through deal closure, with disciplined funnel management. - Proactively engage and grow a portfolio of research-grade clients, driving order growth through value-based selling. - Identify, qualify, and transition GMP (clinical) leads to BDMs to build and accelerate the clinical pipeline. - Collaborate with technical sales to support technical qualification and deliver modality-based solutions for cell and gene therapy developers. - Partner with genomic medicine pioneers to solve complex drug development challenges and accelerate life-changing therapies. Qualifications - Bachelor’s degree in Life Sciences, Biology, Biotechnology, or a related field. - 2+ years of sales, technical or customer service experience in the life sciences, biotechnology, or a related technical industry. - Demonstrated ability to learn, understand, and communicate complex scientific or technical concepts. Requirements - Ability to travel 5-10% within territory or to company locations for client-facing or internal meetings. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. - Hourly range for this role is $33.65 – $43.27. - This job is also eligible for bonus/incentive pay.
Role Description The Inside Sales Support Manager provides leadership to the center's operational workforce and is actively engaged in managing teams to drive effective operations, associate engagement, associate development, and excellent customer service. This role will drive exceptional service levels and operational improvements across the work groups. - Provide direction and ongoing management of the center, including driving operational metrics, expense control, staffing, and quality. - Actively involved in building customer service enhancements and process improvements. - Develop operating plans for delivering excellent customer service while exceeding quality standards and performance metrics. - Lead and direct strategic initiatives that enable the center to continue meeting/exceeding KPIs. - Drive and maintain elevated performance and profitability through lead performance, project work, and technology enhancements to increase productivity. - Develop recommendations, prioritize issues, and develop solutions by meeting and working with a diverse group of people. - Act as the point person for Contact Center Supervisors and the primary point of contact in the Contact Center Sr. Manager's absence. Qualifications - Must be eighteen years of age or older. - Must be legally permitted to work in the United States. - Working knowledge of Microsoft Office Suite. - Working knowledge of Tableau. - Working knowledge of presentation software (e.g., Microsoft PowerPoint). - Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract). - Demonstrated ability to collaborate and work effectively with cross-functional teams. - Demonstrated project management skills. - Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers. - Excellent written and verbal communication skills. - 2+ years of previous leadership experience. Requirements - Minimum Education: Completion of a high school diploma and/or GED. - Minimum Years of Work Experience: 2. - Minimum Leadership Experience: None. Benefits - The pay range for this position is between $90,000.00 - $120,000.00 for California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents. Competencies - Decision Quality - Collaborates - Drives Engagement - Ensures Accountability - Plans and Aligns - Communicates Effectively - Customer Focus - Develops Talent - Drives Results - Manages Conflict



