• Handles a high volume of inbound phone calls and chats; responds to and resolves customer issues in a timely fashion. • Assists consumers by providing highest level of customer service; remains professional and polite at all times. • Attends to clients’ needs by producing binders, certificates, policies, endorsements, and other related items. • Label workflows for effective documentation management. • Serves as a mentor to new hires or other staff, which may include providing direction and training. • Performs other duties as assigned.

Role Description As an Inside Sales Representative at ALLPLAN, you will play a key role in fueling growth by qualifying inbound leads, booking product demonstrations, and ensuring a seamless handoff to our Sales Executives. Your primary focus will be to engage with prospects who have already shown interest in our digital solutions for the construction and design industry. In addition, you will support outbound demand generation activities to expand our pipeline. This role is an excellent opportunity for individuals motivated to contribute directly to revenue generation while building a strong foundation in B2B technology sales. Key Responsibilities: - Inbound Lead Qualification (Primary Focus): - Respond promptly to inbound leads from channels such as website inquiries, content downloads, and webinars. - Assess their fit (budget, authority, need, timing) and qualify them for next steps. - Demo Booking: - Schedule product demonstrations between qualified leads and Sales Executives, ensuring smooth transitions and positive customer experiences. - Lead Nurturing: - Maintain ongoing communication with inbound prospects, delivering relevant content and personalized follow-ups until they are ready to engage with Sales Executives. - Outbound Demand Generation (Secondary Focus): - Support pipeline development through targeted outbound outreach, including cold calls, emails, and social media engagement. - CRM & Pipeline Management: - Accurately record prospect interactions, update lead statuses, and ensure effective handover of leads to Sales Executives. - Collaboration: - Work closely with Marketing to share feedback on inbound lead quality and campaign effectiveness. - Align with Sales Executives for coordinated pipeline development. - Reporting: - Track and report key metrics such as lead response time, demo conversion rates, and handoff effectiveness to support continuous improvement. Qualifications - Bachelor’s degree in Business, Marketing, Communications, or related field. - 1–3 years of experience in inside sales, SDR/BDR roles, or customer-facing positions, preferably in B2B or SaaS. - Proven ability to qualify leads and book meetings/demos against set targets. - Familiarity with CRM tools (e.g. Salesforce, HubSpot) and sales engagement platforms (e.g. LinkedIn Sales Navigator). - Strong communication, interpersonal, and organizational skills. - Ability to work independently and collaboratively across teams. - Self-motivated, goal-oriented, and eager to learn and grow in a sales career. - Proficiency with CRM software (e.g. Salesforce, HubSpot) and sales automation tools. - Strong organizational and time management abilities, with the capacity to manage multiple priorities and tasks simultaneously. - Ability to conduct virtual meetings and product demonstrations effectively. - Advanced technical aptitude and experience with software solutions or SaaS products are advantageous. - Fluent communication skills both in English and German. - Experience in AEC/BIM is a plus. Benefits - Comprehensive onboarding and ongoing professional development to support your success and growth at ALLPLAN. - Clear career paths into Account Executive and other sales roles. - A collaborative, innovative, and supportive team environment. - Competitive compensation with performance-based incentives. - Flexible work arrangements, including options for remote work.

Role Description Wir suchen einen engagierten und dynamischen Inside Sales Representative (m/w/d), der unsere Mission unterstützt, die Radiologie neu zu gestalten und die Gesundheitsversorgung von morgen zu revolutionieren. Dein Fokus liegt klar auf der Lead-Generierung: - Identifizieren passender Kliniken und MVZs - Aktive Ansprache und Qualifizierung potenzieller Kund:innen Aufgaben - Telefonische Kaltakquise & Erstansprache: Aktive Ansprache von Kliniken, Klinikverbünden und MVZs, hauptsächlich telefonisch, mit Fokus auf das Erreichen von Entscheidungsträger:innen und das Wecken von Interesse. - Lead-Qualifizierung & Terminvereinbarung: Bewertung von Bedarf, Entscheidungsstrukturen und Timing im Gespräch sowie Vereinbarung von Erstgesprächen, Produktvorstellungen und Demos für das Sales-Team. - Nachfassen & Pipeline-Aufbau: Systematisches Follow-up (Anrufe, Erinnerungen, E-Mails) und kontinuierlicher Ausbau einer stabilen, aktiven Vertriebspipeline. - Arbeit mit Lead-Listen & Tools: Nutzung automatisiert generierter bzw. bereitgestellter Zielkunden- und Kontaktlisten; Research erfolgt nur punktuell zur Unterstützung der Calling-Aktivitäten. - CRM-Pflege: Strukturierte Dokumentation aller Aktivitäten in unserem CRM (HubSpot) und Sicherstellung einer jederzeit transparenten und aktuellen Pipeline. Qualifications - Berufserfahrung: Erste Erfahrung in Vertrieb, Business Development, Inside Sales oder Headhunting / Recruiting – idealerweise mit klarer Outbound- und Telefonakquise-Ausrichtung. - Profil / Arbeitsweise: Ausgeprägte Akquise-Affinität und „Hunter-Mindset“, hohe Eigenmotivation, strukturierte und zuverlässige Arbeitsweise, sicherer Umgang mit KPIs und Follow-ups. - Kommunikationsfähigkeit: Sicheres, freundliches und zielorientiertes Auftreten in Telefonaten und schriftlicher Kommunikation; Fähigkeit, Gespräche mit Entscheidungsträger:innen im B2B-Umfeld zu führen. - Tool-Kompetenz: Sicherer Umgang mit MS Office; erste Erfahrung mit CRM-Systemen (z. B. HubSpot, Salesforce oder Microsoft Dynamics) von Vorteil. - Sprachkenntnisse: Sehr gute Deutschkenntnisse in Wort und Schrift; Englischkenntnisse von Vorteil aber kein MUST. Benefits - Attraktive Vergütung: Wettbewerbsfähiges Gehalt, das deiner Qualifikation und Erfahrung entspricht. - Flexible Arbeitszeitmodelle: Wir ermöglichen flexible Arbeitszeiten für eine bessere Work-Life-Balance. - Erholungsurlaub: 30 Tage bezahlter Urlaub, um neue Energie zu tanken (inkl. Sonderurlaub für Umzug, Hochzeit etc.). - Elternzeit: Willkommen und unterstützt! - Arbeitsortwahl: Homeoffice oder ein modernes Büro im Herzen Münchens – du entscheidest. - Fortbildung: Individuelle Weiterbildungsmöglichkeiten, um dich fachlich und persönlich weiterzuentwickeln. - Team- und Company Events: Regelmäßige Onsites und Events fördern den Austausch und das Teamgefühl.

Role Description The Sr Internal Wholesaler works within the sales organization, partnering with External Wholesaler(s) in geographical sales territories. This individual is responsible for: - Partnering with an External Wholesaler to create new and manage existing relationships with representatives. - Increasing revenue of Protective products and achieving territory sales goals. - Servicing representatives through phone and email communication. - Having a strong sales-focused approach with professional communication skills, hard work ethic, and a competitive drive to succeed. Essential Job Duties & Responsibilities: - Make proactive sales calls on a daily basis with new and existing representatives to strengthen relationships and find selling opportunities. - Maintain existing relationships to drive repeat producers. - Make prospecting calls and pass qualified leads along to External Wholesalers. - Provide product education to representatives as an expert on our product features and benefits. - Create sales opportunities and execute thoughtful follow-up to move these through the sales pipeline. - Work closely with the External Wholesaler to develop and execute a strategic business plan to maximize territory sales growth. - Utilize Protective databases to create and maintain representative profile information on all sales activity. - Execute campaigns using Protective systems to generate territory sales leads and meaningful follow-up. Qualifications - Bachelor's degree preferred or equivalent work experience. Requirements - Series 6, Series 63, and Life & Health license. - Prior insurance or investment sales experience recommended. - Must be adaptable and highly flexible to meet the needs of External Wholesalers and insurance industry. - Must have the ability to work in a challenging and collaborative environment. - Competitive spirit and personal drive to succeed. - Possess professional oral and written communication skills. - Possess strong customer service skills. - Proven attention to detail and ability to multi-task in fast-paced environment. - Must be a detail-oriented, well-organized self-starter with high energy and creativity. Benefits - Comprehensive health, dental, and vision insurance. - Mental health benefits and an employee assistance program. - Variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). - Contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. - Engagement in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.