Role Description Are you looking for an exciting future where each day is different from the next? A position where you can use your personality and customer-focused mindset to create a flawless experience for tenants (renters) and vendors? The Projects Coordinator is someone who will coordinate various projects revolving around Property Management with a focus in Maintenance Coordination. This position communicates directly with tenants, vendors, Clients, and Management. Responsibilities include: - Responding to tenants through the company portal - Communicating with vendors to schedule maintenance requests - Following up at the start and completion of service requests - Communicating directly with Management We are looking for someone who is customer service oriented, loves to problem solve, takes initiative, and takes pride in owning projects from start to finish. This role will tap into their Spanish and English background as you speak with tenants, vendors, business owners, and founders using email, text, and phone. Creating and managing project dashboards with appropriate updates and notes is done daily, so you must be a rockstar organizer to get the most accomplished in your day. Last but not least, this role requires someone who is proactive, excited about helping others, and wants to be a part of something special in building out a company! Qualifications - A minimum of 2 years in a customer-facing role, utilizing multitasking skills - Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc.) is a plus - B1/B2 or higher proficiency in English is required Requirements - Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership - Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener - Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc. - Coordinating and managing work orders with vendors and tenants - Comfortable using new technology software and a strong ability to learn different technology platforms - Update the status of repairs in Property Management Software - Answer all emails and acknowledge requests within 24 hours - Take initiative to problem solve when needed - Previous property/hotel management is not required but is helpful Benefits - This is a remote role - You must use your own computer and have reliable internet - Training for all Technology will be completed by the Propertyse Team - Communication will occur through Google Meet/Virtual platform, email, and portal messaging - This is a contract role that does not include benefits - Contracts are completed through Deel and payments are made through Deel in your preferred currency - Working hours will vary but are typically 9a-6p (with a break) - Salary: $800 USD - Work from home - Health Benefits are not provided - Fun and engaged Team

**Key Responsibilities: ** __Inventory Management__ - Oversee inventory operations to maintain accurate stock levels and proper stock rotation - Monitor stock movement and coordinate with suppliers to ensure timely replenishment - Conduct regular inventory audits and reconcile physical vs system records - Maintain and update the inventory management system __Reporting & Analytics__ - Generate regular reports on stock levels, turnover rates, and order fulfilment - Analyse inventory data to identify trends, forecast demand, and optimise product performance - Produce customised reports on sales results, education outcomes, and purchasing for management - Provide actionable insights to improve inventory management and forecasting __Forecasting & Demand Planning__ - Collaborate with sales and operations to anticipate future stock needs - Use sales trends, seasonality, and historical data to inform purchasing decisions __Order & Supplier Administration__ - Process purchase orders and customer orders accurately and efficiently - Communicate with suppliers to coordinate deliveries and resolve discrepancies - Manage order tracking, shipping schedules, and inventory records __Executive & Founder Support__ - Manage the founder's inbox — filtering, prioritising, and flagging items that need attention - Coordinate calendar scheduling, meeting prep, and follow-ups on behalf of the founder - Draft correspondence, prepare briefing notes, and handle ad hoc administrative requests - Track action items, deadlines, and priorities across active projects - Book flights and other logistical travel needs - As the role evolves, take on broader operational and strategic support responsibilities __Cross-Department Collaboration__ - Work closely with management and the sales & education team, providing admin support and surfacing data trends - Support process improvements and documentation as the business scales

• Maintain and strengthen customer relationships, serving as a key field representative and ensuring alignment with client expectations. • Analyze project plans, specifications, and materials for potential conflicts, availability, and efficiency improvements. • Identify cost-saving opportunities while maintaining quality and safety. • Participate in project handoff meetings, providing input on scope, schedule, subcontractors, manpower, and materials. • Review all contract documents, drawings, and schedules to prepare for field execution. • Ensure alignment of subcontractors, equipment, and materials before project mobilization. • Monitor and analyze key project documentation, including lookaheads, daily reports, site inspections, schedules, and KPIs. • Attend monthly leadership reviews to address budget adjustments and lessons learned. • Host and actively participate in monthly PX-FOD coordination meetings, ensuring alignment between field operations and project leadership. • Collaborate closely with Project Executives to align field execution with management strategies, goals, and project requirements. • Track progress, identify potential delays, and implement mitigation strategies. • Conduct FOD audits to verify compliance, performance, safety, and quality across projects. • Oversee timely delivery, storage, calibration, and maintenance of owned and rented equipment; resolve issues that may impact field operations. • Conduct routine site visits to enforce Mullins’ safety policies, site-specific plans, and OSHA requirements.

Role Description 쿠팡이츠를 이용하는 고객과 스토어, 딜리버리 파트너의 문의를 효율적으로 응대할 수 있도록 응대 프로세스와 정책 수립하고 수립된 내용을 고객센터에서 쉽게 이해하고 응대시 참조할 수 있도록 상담지식을 관리합니다. - 상담기준대로 응대가 이루어지고 있는지 고객만족도 평가와 QA평가 등을 통해 점검 후 고객센터로 피드백 하는 역할 수행 - VOC 분석을 통한 비즈니스 프로세스와 시스템에 대한 개선 사항 발굴 - 유관부서와 협업하여 고객 경험 향상 * 본 채용 건은 쿠팡 소속이 아닌 쿠팡이츠의 주문부터 배달까지의 서비스를 총괄 운영하는 자회사 쿠팡이츠서비스 소속임을 알려드립니다. Qualifications - 엑셀 활용 가능 Requirements - 컴퓨터공학 전공자 - SQL/파이썬 가능 Benefits - 3개월 계약직 (입사 후 성과 평가에 따라 연장 및 정규직 전환 검토 가능) - 재택 근무 Company Description 쿠팡이츠서비스(Coupang Eats Services)는 Delivery service에 대한 차별화 전략을 세우고, 쿠팡이츠의 고객, 상점주, 그리고 배달파트너들에게 한층 더 강화된 서비스와 지원을 제공하고 있습니다. - 고객에게 놀라운 고객 경험을 선사 - 상점주에게는 원스톱 서비스 제공 - 여러 분야의 전문가로 구성된 팀 운영 - 고객과 상점주, 배달파트너가 원하는 가치 고민 및 연구 - 새로운 혁신과 패러다임 변화 이끌기