• Lead and scale an established global affiliate programme • Optimise RevShare, CPA, and Hybrid commercial models • Strengthen relationships with top-tier affiliate partners • Reduce revenue concentration risk across the portfolio • Improve player quality, retention, and long-term LTV • Build and develop a high-performance affiliate team • Drive structured, profitable expansion in unregulated markets

• Provide rotating coverage as needed at St. Jude affiliate sites to support patients and align the affiliate operation with St. Jude practices and protocols • Provide rotating service at St. Jude to align on best practice for patient care • Support the medical director in aligning affiliate faculty with St. Jude faculty to promote communication and alignment with clinical research • Support annual quality site visits and the affiliate quality program

• Drive end-to-end execution of the Partner Program across the EMEA region, ensuring operational consistency and strategic alignment • Develop clear, simplified resources to help internal teams effectively understand and leverage partner programs such as Opportunity Registration and Not for Resale (NFR) • Facilitate business planning with partners, including template creation, administrative coordination, and approval management • Lead structured onboarding for new partners and new employees within partner organizations, guiding them through contract submission, ramp activities, and program fluency • Create mechanisms to measure partner enablement effectiveness, including follow-up processes for Planner Plus, Quote Plus, and webinars • Manage and report regional partner activity on a weekly, monthly, and quarterly basis to support visibility and decision-making • Partner closely with regional leaders to track, analyze, and operationalize partner performance metrics

• Provide territory support to an assigned group of Partner Business Managers and their associated Partners. • Manage the relationship between Hyland and an assigned group of Authorized Partners. • Collaborate with internal teams (Revenue Ops, Finance, Legal, Marketing, Enablement) to marshal resources. • Take ownership and ensure proper and timely resolution of issues escalated from assigned PBMS and Partners. • Identify trends in partner feedback to recommend process improvements and enhance the partner experience. • Support annual Partner Business Planning, Quarterly Partner Reviews, and Monthly Partner Reporting.