• Broad domain architect for the internal developer platform and all cloud engineering • Drive architecture for tooling or in-house software • Mentor other platform engineers to drive strong engineering practices • Enablement of platform engineering technical capabilities in our internal client teams in software engineering • Peer with the senior architects and engineers in software engineering • Architecture and engineering focused on GCP environment • Architect and oversee GKE cluster operations and workload management • Provide feedback to others and participate in peer reviews / pair programming • Drive the broad adoption of Test Driven Development through designing, development, and debugging unit and integration tests for new and existing infrastructure and code • Continuous curiosity of existing implementations and new technologies and sharing with the team • Practice continuous improvement across all job areas and personally / professionally • Clearly communicate with platform engineering teams and other stakeholders and provide technical direction while doing so • Stay current with platform changes and third-party libraries. • Proactively investigate better solutions for current solutions • An understanding of Open Telemetry and true observability and the difference between it and monitoring and logging • Grow the engineering culture towards a high-performing team • Practice the arts of self-service, least privilege and security by default in all solutions • Define and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets • Lead incident response, including on-call rotations, root cause analysis, and post-mortem reviews • Implement and optimize monitoring, alerting, and observability systems for system reliability • Collaborate on capacity planning and performance optimization to ensure high availability • Other duties as assigned

• Design, implement, and maintain CI/CD pipelines to support automated build, test, and deployment workflows • Partner with engineering teams to streamline release processes and improve deployment reliability • Implement and manage monitoring, logging, and alerting solutions to ensure system health and performance • Define and maintain cost monitoring and alerting strategies to optimize cloud spend and prevent unexpected usage • Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) • Troubleshoot production issues and lead root cause analysis efforts • Establish DevOps best practices around reliability, security, and operational excellence • Continuously evaluate tools and processes to improve scalability, availability, and efficiency • Mentor junior engineers and contribute to a strong DevOps culture

• Lead and manage SRE operations supporting 24/7/365 availability • Own uptime, SLA compliance, SLIs, SLOs, error budgets, MTTR, and incident trends • Oversee incident management, on-call rotations, and post-incident reviews • Lead FinOps practices across hybrid environments • Drive right-sizing, optimization, and elimination of infrastructure waste • Establish cost visibility, allocation, and reporting • Define and maintain observability standards across hybrid environments, such as AWS, Azure and Vsphere • Utilize platforms such as Coralogix, Open Telemetry, and FireHydrant • Champion GitOps practices and pull request governance • Lead Terraform-based infrastructure automation initiatives • Partner across Product, Engineering, Infrastructure, Finance, and Support teams • Lead, mentor, and develop a high-performing SRE team

• Design, build, and maintain robust CI/CD pipelines and cloud infrastructure to accelerate software delivery. • Monitor system performance, troubleshoot issues, and proactively respond to incidents to minimize downtime. • Collaborate closely with software engineers to enable rapid, secure, and reliable releases. • Automate deployment, testing, and scaling processes to enhance operational efficiency. • Implement Infrastructure as Code (IaC) and cloud security best practices to ensure compliance and reduce risk. • Optimize system reliability and performance through proactive capacity planning and tuning. • Champion DevOps best practices, including observability, disaster recovery, and cost optimization. • Stay ahead of emerging technologies and evaluate new tools to improve our tech stack.