• Lead and manage SRE operations supporting 24/7/365 availability • Own uptime, SLA compliance, SLIs, SLOs, error budgets, MTTR, and incident trends • Oversee incident management, on-call rotations, and post-incident reviews • Lead FinOps practices across hybrid environments • Drive right-sizing, optimization, and elimination of infrastructure waste • Establish cost visibility, allocation, and reporting • Define and maintain observability standards across hybrid environments, such as AWS, Azure and Vsphere • Utilize platforms such as Coralogix, Open Telemetry, and FireHydrant • Champion GitOps practices and pull request governance • Lead Terraform-based infrastructure automation initiatives • Partner across Product, Engineering, Infrastructure, Finance, and Support teams • Lead, mentor, and develop a high-performing SRE team

• Design, build, and maintain robust CI/CD pipelines and cloud infrastructure to accelerate software delivery. • Monitor system performance, troubleshoot issues, and proactively respond to incidents to minimize downtime. • Collaborate closely with software engineers to enable rapid, secure, and reliable releases. • Automate deployment, testing, and scaling processes to enhance operational efficiency. • Implement Infrastructure as Code (IaC) and cloud security best practices to ensure compliance and reduce risk. • Optimize system reliability and performance through proactive capacity planning and tuning. • Champion DevOps best practices, including observability, disaster recovery, and cost optimization. • Stay ahead of emerging technologies and evaluate new tools to improve our tech stack.

• Design, build, and maintain systems that power ephemeral developer environments used in both local development and CI workflows • Improve environment provisioning, stability, and teardown workflows to enhance developer velocity and reliability • Develop tools and automation for testing, debugging, and feature validation across distributed systems • Collaborate with Developer Productivity teams to integrate environment management with CI/CD pipelines and internal tooling • Diagnose and resolve issues related to performance, scalability, and dependency management in developer environments • Contribute to observability and monitoring, including environment health, metrics, and resource utilization • Write and maintain high-quality documentation and internal guides to support developer onboarding and environment usage • Participate in design and code reviews, advocating for maintainability, reliability, and engineering best practices.

• Support and maintain cloud infrastructure on AWS • Use Terraform to provision and manage infrastructure as code • Assist with CI/CD pipelines for application deployments • Monitor system performance, availability, alerts, logs, and events • Help implement security best practices (IAM, least privilege, logging) • Troubleshoot infrastructure and deployment issues • Work closely with engineering and IT teams to support production systems • Document security controls, infrastructure, runbooks, and operational procedures