• Multiply the CEO's leverage by owning the CEO support function end to end. • Remove operational drag so the CEO's time goes to the highest-impact work, and make sure priorities actually get executed across the company. • Recruit and manage the CEO's executive and personal assistant(s). • Build AI infrastructure that gives the CEO leverage: personal agents, workflow automations, and internal tooling. • Take a meaningful share of operational and administrative load off the CEO (inbox triage, scheduling priorities, follow-through) so the CEO can focus on strategy and product. • Make sure no ball is dropped. • Make sure context flows to everyone who needs it. • Run a direct feedback loop, gathering signal from the team, partners, clients, and prospects. • Prepare the CEO for meetings and decisions by gathering context, drafting documents, and pre-thinking options, so time in the room is spent deciding, not catching up. • Step in on bespoke, high-priority projects wherever the company needs extra leverage.

Role Description The Senior Vice President, Americas New Business is seeking an experienced and high-performing Chief of Staff to serve as a strategic and operational partner, driving cross-functional alignment, accountability, and execution across the organization. This role ensures priorities are translated into action, decisions become outcomes, and critical initiatives advance with focus, discipline, and urgency. The Chief of Staff will orchestrate key business rhythms, track strategic priorities and workstreams, reinforce accountability, and ensure consistent follow-through across leadership and functional teams. While the role contributes to strategic planning and decision-making, the majority of the focus is on operational execution, communication, and driving measurable results. What You’ll Get to Do - Strategic Execution & Leadership Alignment - Translate the SVP, Americas New Business vision into executable priorities across the revenue organization. - Drive business performance and accountability through OKRs, annual planning processes, and strategic initiative tracking. - Coordinate and develop agendas for executive offsites, leadership meetings, Quarterly Business Reviews (QBRs), and strategic planning sessions. - Ensure strategic priorities are progressing and identify risks, dependencies, and barriers to execution. - Executive Support & Briefing - Develop a deep understanding of the SVP’s responsibilities, priorities, and stakeholder relationships. - Prioritize incoming requests and coordinate activities in partnership with the Executive Assistant. - Prepare executive briefings, reports, presentations, and decision-support materials. - Provide actionable insights that enable informed and timely decision-making. - Cross-Functional Collaboration & Integration - Partner with leaders across Sales, Marketing, Customer Success, Product, Finance, and Operations to align business priorities and execution plans. - Facilitate collaboration across teams to support revenue growth objectives and organizational goals. - Drive alignment and accountability across cross-functional initiatives. - Meeting Effectiveness & Communications - Create, review, and manage meeting agendas to maximize impact and productivity. - Ensure actions, decisions, and follow-ups are documented and executed. - Draft and review executive communications, presentations, board updates, speeches, and strategic materials. - Coordinate communication cadence and messaging in partnership with internal communications teams. - Special Projects & Business Operations - Lead strategic projects and revenue-focused initiatives from planning through execution. - Coordinate resources, track progress, and provide regular updates to executive leadership. - Ensure projects are delivered within agreed timelines and business objectives. - Escalation Management & Organizational Readiness - Anticipate potential issues and escalations within the organization and coordinate resolution efforts. - Identify operational inefficiencies and recommend improvements that drive organizational effectiveness. - Support change management and organizational readiness activities. - Leadership Enablement - Provide feedback and insights to support leadership effectiveness. - Foster a culture of accountability, collaboration, transparency, and continuous improvement. - Lead by example and encourage professional development and high-performance behaviors. - Represent the SVP in selected meetings and initiatives while maintaining strict confidentiality and professionalism. Qualifications - Bachelor’s degree in Engineering, Business Administration, Finance, Technology, or a related field. - Experience as a Chief of Staff or in a senior leadership support role, preferably within a revenue-focused or Go-to-Market organization. - Strong analytical and problem-solving skills with the ability to manage complex business challenges and escalations. - Exceptional written and verbal communication skills, including executive-level presentations, business writing, and speech development. - Strong project and program management expertise with the ability to manage multiple priorities and deliver results under tight deadlines. - Ability to thrive in fast-paced, high-growth, and high-pressure environments. - Strong organizational and operational leadership capabilities. - Customer-facing and partner-facing experience with executive presence and credibility. - Proven ability to influence stakeholders and drive alignment without direct authority. - Experience supporting senior executives and navigating highly matrixed organizations. What Would Make You Stand Out - Experience supporting senior revenue leaders within a SaaS or cloud software company. - Strong understanding of Go-to-Market functions including Sales, Customer Success, Marketing, and Revenue Operations. - Experience preparing executive and board-level communications and presentations. - Proven success driving strategic initiatives and organizational transformation efforts. - Experience establishing operational rhythms, governance models, and performance management frameworks. - Demonstrated ability to balance strategic thinking with operational execution in a high-growth environment. Benefits - Medical, dental, vision, and life insurance. - 401k plan (plus match). - Global Employee Stock Purchase Plan. - Unlimited Time Away From Work (in lieu of accrued vacation time). - 10 paid US holidays. - Up to 80 hours of paid sick time. - 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.

• Partner closely with the Chief Commercialization Officer as a strategic advisor across the commercial organization • Drive execution of strategic priorities and transformation initiatives • Coordinate cross-functional efforts across business development, licensing, partnerships, and venture activities • Lead complex, enterprise-wide projects involving multiple stakeholders • Develop executive-level presentations, board materials, and strategic communications • Establish and manage operating rhythms, governance processes, and leadership forums • Track KPIs, milestones, and organizational performance metrics to ensure accountability • Identify operational gaps, risks, and opportunities, and drive solutions proactively • Serve as a key liaison across leadership, scientific stakeholders, and external partners • Support organizational design, process optimization, and scaling initiatives

Role Description The Chief of Staff serves as a strategic partner, trusted advisor, and operational anchor to the President. This role supports the President in executing her leadership priorities, managing key relationships, and ensuring alignment between her work and the organization’s broader goals. The Chief of Staff manages the Executive Office, including overseeing and managing the Executive Assistant to the President, ensuring strong coordination, clear communication, and effective systems that maximize the President’s time and impact. This is a highly visible and fast-paced role that requires exceptional organizational judgment, strategic thinking, and emotional intelligence. The ideal candidate thrives on anticipating needs, connecting dots across teams, and building systems that enable the President to focus on the most important priorities. Key Responsibilities - Serve as the primary thought and operational partner to the President on her daily priorities, meetings, and external engagements. - Develop systems to ensure that the President’s activities are aligned with organizational strategy and priorities. - Ensure the President is appropriately briefed for meetings, events, and public appearances. - Independently manage correspondence and advise on requests for meetings and engagements. - Support the President’s relationships with partners, funders, grantees, and senior leaders across the progressive ecosystem. - Build and maintain relationships with key stakeholders, including board members, partners, and donors. - Serve as an external point of contact on all events, meetings, and speaking engagements. - Proactively identify and resolve superfluous issues before they reach the President’s purview. - Prioritize conflicting needs; manage organizational matters expeditiously. - Attend meetings on behalf of the President as needed. - Work with the Executive Assistant to manage the President’s schedule, priorities, travel, and high-profile events. Organizational Coordination and Leadership - Work with senior team to set organizational priorities, goals, and priorities for the organization. - Connect the President’s work to staff-wide goals and ensure information and decisions flow from the president to the appropriate teams. - Work closely with senior leadership to ensure the President’s initiatives and decisions are effectively communicated and implemented. - Project manage strategic projects on behalf of the President. - Anticipate relationship and communication needs, ensuring timely follow-up and strong stewardship of key connections. Board Engagement and Management - Partner with Senior Team on strategic leadership of the Board of Directors. - Support President in Board cultivation, expansion, and development of individual Board relationships. Qualifications - 8 –10+ years of professional experience, including at least 3 years supporting executive-level leadership in a mission-driven, complex organization. - Proven ability to build trust and manage relationships with senior leaders, partners, and staff at all levels. - Exceptional writing, editing, and communication skills. - Strong project management skills with acute attention to detail. - Highly organized, proactive, and adaptable, with a solutions-oriented mindset. - Excellent judgment, discretion, and ability to handle confidential information. - Ability to proactively identify problems, anticipate needs, and develop solutions. - Experience developing and managing systems that promote efficiency, accountability, and clarity. - Strong interpersonal skills and the ability to communicate effectively with senior executives, donors, Board members, and staff. - Advanced proficiency with Outlook and Google Workspace. - Demonstrated ability to synthesize information, prioritize multiple projects, and maintain composure in fast-paced, high-pressure environments. - High preference for someone Based in New York City with the ability to travel up to 30% as needed. Culture and Values Alignment - Demonstrates a deep commitment to social justice, including gender, racial, and economic justice. - Awareness of and sensitivity to the power dynamics inherent in philanthropy. - Able to receive and offer constructive criticism and learn from successes and failures. - Exhibits cultural competency and can communicate effectively with people representing diverse interests, styles, and backgrounds. Benefits - Comprehensive health, dental, vision, and life insurance, with DA covering 80% of a base health plan. - A 7% non-elective employer contribution to a 401(k) after six months. - Four weeks (20 days) of PTO, paid sick leave, paid holidays, and two floating holidays. - Two week-long office closures annually, plus Summer Fridays. - A $165 per person monthly work-from-home stipend to support remote work expenses.