Role Description As an Autonomy software TPM at DoorDash Labs you will play a central role within the robotics team at DoorDash Labs as we scale and optimize last-mile deliveries using autonomy. - Be part of an exciting effort to develop and manufacture an autonomous delivery robot. - Work with our autonomy software teams to deliver meaningful, new autonomy features. - Program manage and help lead development for our software stack within Perception, Planning, Localization, System Safety, Simulation and Remote Assistance. - Drive completion of autonomy features from requirements or engineering concept to validated public roads driving. - Work with leaders and engineers across Autonomy, Software, Product, QA, and Ops to plan, track, follow up and resolve issues. Qualifications - In-depth understanding of autonomy and autonomy feature validation strategies in simulation, closed course testing, and on public roads. - 8+ years of industry experience working in engineering and/or program management. - In-depth experience with the software development life cycle. - Demonstrated success taking software products or features from concept to production. - A track record of managing complex, cross-functional programs with significant ambiguity. - The ability to operate from a deep technical level all the way up to providing comprehensive program status to executive leadership. - A B.S., M.S., or Ph.D. in STEM. - Working experience with program management tools, such as: - Jira - Confluence - Smartsheet/MS Project - Google Workspace applications Requirements - The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. - Base salary is localized according to an employee’s work location. - Ranges are market-dependent and may be modified in the future. - In addition to base salary, the compensation for this role includes opportunities for equity grants. Benefits - Comprehensive benefits package to all regular employees, which includes: - 401(k) plan with employer matching - 16 weeks of paid parental leave - Wellness benefits - Commuter benefits match - Paid time off and paid sick leave in compliance with applicable laws - Medical, dental, and vision benefits - 11 paid holidays - Disability and basic life insurance - Family-forming assistance - Mental health program - For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. - For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked.

• Lead end-to-end delivery of multiple projects and programs across product and engineering teams • Continuously monitor scope, objectives, milestones, timelines, dependencies, risks, and success metrics • Coordinate amongst cross-functional teams including Engineering, Product, Compliance, Risk, Security, Operations, and external partners • Facilitate technical and business discussions, and take notes to ensure informed decision-making • Establish governance processes, status reporting, and executive communications • Monitor program performance using KPIs, SLAs, and operational metrics • Support development and release cycles: production deployments, change management, breaking changes, and communication thereof to both internal and external partners • Collaborate with third-party vendors, financial institutions, and technology partners when required

• Own program delivery for high-impact AI Platform and Data Systems initiatives, from initiation through completion — including scope definition, milestone planning, dependency and escalation management, and stakeholder alignment. • Translate ambiguous mandates from IT leadership into structured, trackable programs with clear owners and success criteria. • Serve as the coordination layer for high-impact, cross-functional programs — working in lockstep with engineering leaders and teams, ensuring dependencies are visible and delivery stays on track. • Maintain executive-ready status reporting for AI Data Systems leadership and C-level stakeholders, ensuring no surprises and consistent confidence in program and portfolio health. • Identify, escalate, and mitigate risks across programs before they impact delivery timelines or stakeholder trust. • Partner with technical team-leads to understand delivery capacity, technical dependencies, and sequencing trade-offs. • Use AI tools in your own program execution — and build lightweight workflows, skills, or automations that make status reporting, risk tracking, and stakeholder updates faster and more reliable. • Support roadmap planning and resource forecasting at the program and portfolio level. • Drive retrospectives and continuous improvement practices, and contribute to building a high-performing, AI-native program management function within the CIO organization.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Technical Program Manager Overview Be part of the Operations & Technology Fraud Products team developing new capabilities for MasterCard's Decision Management Platform, which serves as the core for multiple business solutions to combat fraud and validate cardholder identity. Our patented Java-based platform processes billions of transactions per month in tens of milliseconds using a multi-tiered, message-oriented approach for high performance and availability. Plan and manage medium to large sized Fraud projects of moderate to high complexity while ensuring project results contribute positive business value and meet agreed on scope, cost, schedule and quality objectives. Manage the SAFe Agile process to ensure the seamless delivery of software to market. Are you interested in helping to build solutions that help recognize and prevent payment fraud? Have you ever worked on a highly scalable Decision Management platform? Do you consider yourself to be capable of bridging the gap between technology and business? Role Oversee various projects of a moderate complexity nature or has project accountability only at the departmental or divisional level. Responsible for planning, developing, and executing projects to meet business needs. Understand the systems scope and project objectives, as well as the role and function of each team member, in order to effectively lead the project team and ensure that business needs are met. Ensure timely and accurate communication with project staff and key stakeholders throughout the life cycle of the project. Regularly communicate to management regarding the status of specific project deliverables. Identifies key barriers to a projects or departments success and actively manages all mitigation activities. Prioritize and provide input into cross application/system enhancements, new products, processes, standards or plans in support of the business. Effectively deal with and develop solutions to moderately difficult problems. Provide technical support to Business Owners during implementation of new products/services. Determine development impacts to current processing and work with analysts and engineers to ensure accuracy of enhancements. Document and coordinate audit controls and PCI requirements. All About You Ability to operate with independence and autonomy. A high level of initiative and accountability. Experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (Scrum, SAFe, etc.) Experience working on cross-program initiatives Enjoys diving deep to understand of the platforms capabilities and underlying technologies. Proven track record of data driven decision-making and applying continuous improvement methodologies across teams. Can debate the delivery strategy with business teams, architects, engineers, and designers. Can communicate to executives, peers, and staff with impact, eloquence, and authenticity. Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization. BS in engineering, computer science or related discipline. Technical program delivery experience including time developing and testing software. Strong project management skills, including the ability to prioritize work and meet deadlines Strong planning, organizational and leadership skills Strong verbal and written communication skills Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients Strong meeting facilitation and negotiation skills. Strong business judgment, analytical/problem solving and planning skills. Ability to direct the work of others. Ability to work in a team environment. Knowledge of MasterCard and the payments industry preferred. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.