Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Technical Program Manager Overview Be part of the Operations & Technology Fraud Products team developing new capabilities for MasterCard's Decision Management Platform, which serves as the core for multiple business solutions to combat fraud and validate cardholder identity. Our patented Java-based platform processes billions of transactions per month in tens of milliseconds using a multi-tiered, message-oriented approach for high performance and availability. Plan and manage medium to large sized Fraud projects of moderate to high complexity while ensuring project results contribute positive business value and meet agreed on scope, cost, schedule and quality objectives. Manage the SAFe Agile process to ensure the seamless delivery of software to market. Are you interested in helping to build solutions that help recognize and prevent payment fraud? Have you ever worked on a highly scalable Decision Management platform? Do you consider yourself to be capable of bridging the gap between technology and business? Role Oversee various projects of a moderate complexity nature or has project accountability only at the departmental or divisional level. Responsible for planning, developing, and executing projects to meet business needs. Understand the systems scope and project objectives, as well as the role and function of each team member, in order to effectively lead the project team and ensure that business needs are met. Ensure timely and accurate communication with project staff and key stakeholders throughout the life cycle of the project. Regularly communicate to management regarding the status of specific project deliverables. Identifies key barriers to a projects or departments success and actively manages all mitigation activities. Prioritize and provide input into cross application/system enhancements, new products, processes, standards or plans in support of the business. Effectively deal with and develop solutions to moderately difficult problems. Provide technical support to Business Owners during implementation of new products/services. Determine development impacts to current processing and work with analysts and engineers to ensure accuracy of enhancements. Document and coordinate audit controls and PCI requirements. All About You Ability to operate with independence and autonomy. A high level of initiative and accountability. Experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (Scrum, SAFe, etc.) Experience working on cross-program initiatives Enjoys diving deep to understand of the platforms capabilities and underlying technologies. Proven track record of data driven decision-making and applying continuous improvement methodologies across teams. Can debate the delivery strategy with business teams, architects, engineers, and designers. Can communicate to executives, peers, and staff with impact, eloquence, and authenticity. Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization. BS in engineering, computer science or related discipline. Technical program delivery experience including time developing and testing software. Strong project management skills, including the ability to prioritize work and meet deadlines Strong planning, organizational and leadership skills Strong verbal and written communication skills Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients Strong meeting facilitation and negotiation skills. Strong business judgment, analytical/problem solving and planning skills. Ability to direct the work of others. Ability to work in a team environment. Knowledge of MasterCard and the payments industry preferred. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Role Description Two large financial services companies are merging proprietary technologies to bring a next-generation Personal Loans product to market. This role will own governance, operational readiness, risk visibility, and the day-to-day bridge-building that keeps two organizations aligned, especially where accountability, communication, or handoffs are unclear. This role sits at the intersection of two organizations. You'll be the connective tissue translating across teams, surfacing risks before they become blockers, and keeping a complex multi-workstream program moving toward a durable operating model. WHAT YOU'LL OWN - Integration Governance & Program Connectivity: Define and run the integration governance model: decision rights, escalation paths, RAID log, status rhythms. Connect workstreams (pre-app, marketing channels, ops, tech) so nothing falls through the seams between organizations. - Risk & Issue Management: Proactively identify operational and compliance risks unique to a new-to-acquirer use case. Track issues across org boundaries and drive resolution before they block the program. Know when to escalate and to whom. - Cross-Org Communication & Alignment: Spot gaps before they become misalignments. Maintain a consistent narrative across both organizations at multiple levels from working teams to senior stakeholders. Ask the inconvenient questions early. - Operational Readiness & Long-Term Operability: Build for scale, not just launch. Own the operational readiness framework for account opening, loan servicing, and ops handoffs. Work with finance and ops partners to ensure the model runs sustainably post-integration. - Architecture & Dependency Awareness: Not a hands-on-keyboard role, but you need enough technical fluency to understand system dependencies, integration points, and the downstream ops implications of architectural decisions. Partner closely with the technical PM. Qualifications - Experience managing complex, multi-party integration programs at large financial services firms - Background in banking operations, including account opening, loan processing, or similar - Demonstrated ops and/or risk management orientation (not just delivery tracking) - Enough technical literacy to hold architecture conversations and understand dependency chains - Exceptional organizational skills, including comfortable running multiple workstreams simultaneously - Comfortable navigating ambiguity; able to create structure where none exists Requirements - Prior experience in a merger/acquisition integration context (strongly preferred) - Personal loans product knowledge including originations, pre-app, marketing channel integrations (strongly preferred) - Finance business partnering exposure (budgets, resource tracking, reporting) (strongly preferred) - Track record building governance frameworks from scratch, not just inheriting them (strongly preferred) Benefits - Competitive compensation - Professional development opportunities - Flexible work arrangements Company Description Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. We remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow—both personally and professionally—while pushing the boundaries of innovation in the fintech industry. Minimum Degree Required Bachelor’s Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required.

Role Description Du möchtest innovative Warehousemanagementsoftware bei unseren Kund:innen erfolgreich einführen, komplexe Programme mit mehreren zusammenhängenden Softwareprojekten übergreifend steuern und durch strategische Beratung langfristige, vertrauensvolle Partnerschaften aufbauen? Wachse mit uns als Program Manager für Intralogistiksoftware (m/w/d). - Leitung und übergreifende Steuerung komplexer Programme mit mehreren zusammenhängenden Softwareprojekten. - Koordination mehrerer Projektleiter:innen sowie der beteiligten Projektteams. - Analyse, Priorisierung und Konkretisierung von Anforderungen gemeinsam mit Kund:innen und internen Fachbereichen. - Gestaltung übergreifender fachlicher und technischer Lösungskonzepte. - Aufbau passender Programm-Governance-Strukturen und Steuerung von Formaten wie Steering Committees und Management-Reviews. - Überwachung von Fortschritt, Qualität und Zielerreichung aller Programmprojekte. - Planung, Koordination und Begleitung von Tests, Produktfreigaben und Rollouts auf Programmebene. - Organisation und Moderation von Workshops, Abstimmungen und Schulungen im Programmkontext. - Unterstützung des Vertriebs in der Angebotsphase mit fachlicher Expertise. Qualifications - Abgeschlossene kaufmännische oder IT-nahe Ausbildung / Studium im Bereich Wirtschaftsinformatik, Informatik, BWL, Wirtschaftswissenschaften, IT-Management, Logistik/Supply Chain Management oder einem ähnlichen Bereich. - Mehrjährige Erfahrung in der übergreifenden Steuerung komplexer Softwareprogramme. - Erfahrung in der Koordination mehrerer Projektleiter sowie Projektteams. - Sicherheit in der Definition von Programmzielen, Roadmaps und Meilensteinen. - Starkes Stakeholder-Management und souveräne Governance-Steuerung. - Erfahrung in Anforderungsanalyse, Tests, Releases, Rollouts sowie Workshops, idealerweise im Umfeld von Logistik-, Warehouse- oder Supply-Chain-Prozessen. - Deutschkenntnisse auf C1/C2 Niveau und Englischkenntnisse auf mindestens B2 Niveau. Benefits - 30 Urlaubstage, flexible Arbeitszeitmodelle, Vertrauensarbeitszeit und Gleitzeitkonto. - Individuelle Arbeitsmodelle: vor Ort, hybrid oder 100% remote. - Attraktives Gehalt mit steuerfreiem Sachbezug und optionalem Kindergartenzuschuss. - Vermögenswirksame Leistungen & betriebliche Altersvorsorge mit 20 % Arbeitgeberzuschuss. - Fahrrad- & E-Bike-Leasing (bis zu 10.000 €). - Corporate Benefits mit Rabatten bei vielen Marken & Herstellern. - Gesundheitstage, ergonomische Ausstattung und Bildschirmarbeitsplatzbrille. - Kostenlose Snacks, Obst, Gemüse sowie warme & kalte Getränke. - Top-Ausstattung: Arbeitslaptop, Bildschirme, Headset, höhenverstellbarer Schreibtisch. - Moderne Büros mit kostenfreien Parkplätzen und guter Verkehrsanbindung. - Duz-Kultur & flache Hierarchien. - Intensive Einarbeitung mit Onboarding-Buddy. - Interne & externe Weiterbildungen, Seminare und Kurse. - Team & Firmenevents.

Title: Program Manager Location: Melbourne, VIC Australia time type Full time Remote job requisition id JR102776 Job Description: If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better. We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency. We have a full-time position available for a Program Manager in our Supply Chain Execution business unit. The Program Manager is responsible for the overall success of partner projects. Project success will be achieved through resource planning, scheduling, partner and customer relationships and solid decision making. This role not only maintains customer relationships, but also manages and mentors partner team members to achieve project success. What a day in the life looks like: - Oversee project success, solution architecture, and quality assurance. - Maintain expertise in products and technologies for customer solutions. - Develop project strategy, monitor progress, budget, and partner engagements. - Support sales with solution designs, service quotations, and project planning. - Manage partner teams, resource allocation, and ensure methodology adherence. - Build and maintain customer relationships, resolve conflicts, and escalate issues as needed What you bring to the team: - Ability to travel as needed up to 50% - 3-5 years of program management experience - 2+ years of project management experience - Proven conflict resolution and de-escalation skills - Strong attention to detail and ability to multi task - BA/BS in Computer Science, Business Administration, Operations or related field - Technical or operations background in supply chain What we do for you: - You will be working in fast-paced and dynamic environment, with international clients and colleagues - Attractive compensation with participation in company success - Extensive opportunities for remote work and home office arrangements along with flexible working time models - Numerous training and development opportunities, including programs offered by our ACADEMY - You will have a fun, casual, and flexible work environment Help enable those who move goods to do good by contributing your skills and individual viewpoints in a highly collaborative, caring team environment. #LI-Remote #LI-DC1 Why join us? At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better. We believe the future is better when supply chains work better. We are an equal-opportunity employer and committed to inclusion in the workplace. At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual's unique experiences and perspectives are valued-whether they look, think, move, believe, or love differently. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law. Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.