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Powering Campus Culture
Partnership Success Manager – Higher Ed
Location
United States
Posted
111 days ago
Salary
0
Seniority
Senior
Job Description
Partnership Success Manager – Higher Ed
native
• Build, deepen, and sustain long-term, meaningful relationships with key stakeholders in university accounts, acting as a trusted strategic advisor. • Host quarterly in-person partnership review meetings with each university to assess performance, gather feedback, and proactively explore opportunities for expansion and upsell. • Ensure continuous alignment on partnership goals, expectations, and long-term success metrics. • Lead and execute the contract negotiation, masterfully securing new agreements, multi-year renewals, and complex renegotiations to definitive closure. • Manage financial performance across accounts, including multi-year contract planning and renegotiations. • Drive efficient, seamless, and high-quality onboarding of new university partners, coordinating cross-functionally with Delivery, Sales and Product teams to ensure rapid time-to-value. • Proactively identify, pitch, and secure opportunities to expand and enrich existing partnerships, focused on upsell and cross-sell of new services and products. • Develop tailored account success plans for each university, with clear goals, milestones, and KPIs to track progress and impact. • Collaborate with internal teams (Sales, Delivery, Product, and Marketing) to ensure a seamless and impactful partner experience.
Job Requirements
- Minimum 5+ years of experience in partnership management or account management, ideally in the US market.
- Exceptional and proven track record in sophisticated contract negotiation, high-value renewals, and consistently exceeding commercial closing targets.
- Demonstrated ability to drive highly efficient, seamless, and successful post-sale implementation and partner onboarding, resulting in accelerated platform adoption.
- Deep experience in strategic relationship management, serving as a trusted advisor, and driving significant account expansion and upsell within a book of business.
- Excellent interpersonal skills, with a confident, consultative communication style.
- Comfortable leading conversations with senior stakeholders and decision-makers.
- Ability to act decisively and autonomously, while adhering to our strong policies, standards, and framework.
- Ability to work cross-functionally and manage multiple stakeholders effectively.
- Passion for improving student experiences and engagement through data and digital tools.
Benefits
- Employment through EOR partner
- Remote-first role in the US
- Opportunity to work in a dynamic, fast-growing startup.
- Play a key role in the US expansion strategy for a mission-driven company.
- Access to career growth opportunities as the company scales.
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