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Rakuten

Collaborate, Innovate, Empower

Senior Manager, Performance Marketing

Performance MarketingPerformance MarketingContractRemoteSeniorTeam 10,001+Since 1997H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

2 days ago

Salary

0

Seniority

Senior

Bachelor Degree8 yrs expEnglishSQLTableau

Job Description

Senior Manager, Performance Marketing

Rakuten

• Lead Marketing Measurement Strategy • Own the end-to-end marketing measurement framework across the customer lifecycle, from acquisition through retention and re-engagement • Develop and evolve attribution models to better understand channel contribution and optimize investment allocation • Partner with the Senior Director on media mix modeling, incrementality testing, experimentation frameworks, and marketing performance diagnostics • Establish marketing KPI frameworks across paid acquisition, CRM, ecommerce conversion, subscription health, retention, churn, customer lifetime value, and ROAS • Drive Performance Optimization • Partner closely with media, CRM and ecommerce teams to identify performance gaps and growth opportunities • Analyze funnel performance across paid media, site conversion, checkout, onboarding, subscription flows, and retention journeys • Support budget allocation, scenario planning, forecasting, and performance investment decisions • Insight Delivery • Deliver clear, executive-ready dashboards, reporting, and performance storytelling • Translate complex data into concise recommendations for leadership and cross-functional stakeholders • Proactively surface trends, opportunities, and risks • Build a culture of data-driven decision making across the marketing organization • Cross-Functional Leadership • Partner with product, data engineering, BI, finance, growth, and executive leadership to align business metrics and measurement frameworks • Work with technical teams to ensure analytics implementation, tagging integrity, attribution quality, and data governance • Champion consistency in measurement across channels, teams, and regions

Job Requirements

  • 8+ years in marketing analytics, growth analytics, performance marketing analytics, ecommerce analytics, or related roles
  • Proven experience leading marketing measurement strategy in a digital consumer business
  • Deep expertise in acquisition, retention, ecommerce conversion and lifecycle performance
  • Hands-on experience with: Google Analytics 4, Google Tag Manager, Paid media platforms (Google Ads, Meta, DSP/programmatic platforms), Attribution and measurement tools (including SuperMetrics), CRM and lifecycle marketing platforms, Experimentation / A/B testing platforms, BI / visualization platforms (Looker, Tableau, Power BI, or equivalent), SQL and advanced data analysis, Subscription, ecommerce, and cohort analytics tools
  • Strong understanding of: Multi-touch attribution, Media mix modeling, Incrementality testing, Customer lifetime value modeling, Cohort analysis, Churn analysis, Funnel optimization, Marketing forecasting and scenario modeling

Benefits

  • Flexible hours and hybrid remote working environment
  • Four extended long weekends in the summer
  • Weekly Kobo Spark sessions

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