• Work collaboratively with our clients to build and design a broad digital strategy then lead our teams to execute against it. • Act as the cross-functional product lead of distributed product team members from our delivery centers in the US, LATAM, India, Canada and Romania. • Work with the engineering leads to manage the overall progress of a project and use of resources, including the initiation of corrective action if required. • Lead the team to progressively execute against a short-term plan by prioritizing and planning the content and timeline for releases. • Define product vision, mission, goals, values, and customer segment(s) as the go-to expert for the product. • Effectively make prioritization trade offs within the confines of product goals. • Communicate plans, priorities, and status to the client, team members, and internal management as appropriate. • Measure and improve business and customer value delivered, develop KPIs, monitor progress continuously, and report on milestones and deliverables. • Maintain a high awareness of industry issues and trends, particularly in regards to accessibility, usability, and emerging technologies, with a view to incorporating these in future projects and staying ahead of the market.

Role Description Ready to bring new product ideas to life and shape the future of a leading natural health brand? As our Product Innovation Lead, you’ll own true end-to-end innovation—from identifying white space opportunities and developing product concepts to launching market-ready solutions that drive growth and differentiation. In this role, you will: - Own the full innovation lifecycle, from ideation and formulation through to commercialization and post-launch optimization. - Identify white space opportunities and portfolio gaps using market trends, consumer insights, and competitive analysis. - Develop product concepts and collaborate with Regulatory, Procurement, and Formulations to ensure viability, compliance, and cost targets. - Build compelling product claims and marketing stories to support commercialization and sales success. - Partner cross-functionally to bring innovative products to market on time and aligned to strategic objectives. Qualifications - 8–12+ years of experience in product innovation or development within nutraceuticals (food industry as secondary). - Direct, hands-on experience with formulation, ingredients, and product ideation (not just project management). - Strong understanding of regulatory considerations in product development. - Proven ability to analyze market trends, consumer data, and competitive landscapes to inform product strategy. - Strong project management skills using tools such as ASANA, Excel, and SharePoint. Benefits - Great benefits package (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program). - Company-provided RRSP. - $200 safety boot voucher & company-provided PPE (if applicable). - $300 per year to spend on company products. - Employee discount pricing. - Employee appreciation events & rewards. - Free onsite parking. - Bus pass reimbursement. - Exclusive discounts with various vendors. Company Description We’re much bigger than you think – 30+ natural health brands loved across North America. Proudly Canadian-owned & operated. Learn more about us here: https://ca.naturalfactors.com/pages/our-nature

Role Description We are a small agency looking to find an experienced software Product Owner; someone that will be in charge of bringing our client’s vision, strategy, and roadmap to life. We are a creative bunch that works with “good people” clients (we’re past the stage of working with clients we dread), and we think of ourselves as being in the “good people” camp too :) Since we are an agency, having agency experience is a huge plus! This is because more often than not, our clients need to be educated on the WHY of what they truly want, so that we can focus on the HOW and ultimately WHAT it is that we help them build. That is why we obsessively focus on the business outcomes that we can drive for mission-driven clients vs. building things for the sake of building. - Sifting through ambiguous ideas - Going beyond the first right answer - Bridging the gap between client and engineers - Being a leader for the team Having experience working on software projects is a must. You don't have to be a developer (awesome if you have been), but need to be technically savvy enough to understand how web apps, mobile apps, and third-party services work. Many of our clients are not close to the tech… clearly explaining tech speak into normal human speak is a huge part :) Tools that we use in case you wanted to know: - Basecamp, ClickUp - Slack - GSuite (no one has MS Office, it is not allowed hehe) - Figma - Azure DevOps - Other tools that we might experiment with to become more efficient :) Qualifications - 2 years of relevant software Product Management experience, with a preference of 5+ years. - 3 years experience managing a software product roadmap from a “back of the napkin idea” all the way to future iterations (and everything in between). - Experience with user stories, creative thought process, conducting user interviews. - Experience with impact and user journey mapping. - A background in operations or customer success is a great plus (automatic if you worked in an agency environment before). Requirements - Experience working on multiple products in parallel (2 minimum) for extended periods of time. - At least 2 years of experience at a software agency. - At least 2 years of experience working for an Early-stage Software Startup if you have no experience working for a software agency. - A good sense of humor won't hurt! :) Clients are people too, and it is more fun to do things when we are all having fun :) - You have to be REALLY crazy organized and detail-oriented. - You are independent.... we want to solve big client problems vs. micromanage. - Super Strong English skills (native or bilingual). This is a customer-facing role. You will interact with end clients in English.

• Own discovery and definition for AI Personas workstreams: customer interviews, problem framing, prioritisation, and specs • Work directly with insights teams at large CPG companies to validate what we build before we build it • Partner with engineering and design in two-week sprints, keeping scope tight and decisions explicit • Synthesise customer signal from calls, support, and sales into a ranked view of what matters • Contribute to the broader Decision Tools roadmap, including how Personas connects to launch simulation and prediction