• Traducir necesidades de negocio en historias de usuario claras, priorizadas y listas para desarrollo. • Liderar la planificación, coordinación y seguimiento de entregas en entornos ágiles con equipos distribuidos. • Gestionar stakeholders, dependencias y riesgos, asegurando la alineación entre negocio y tecnología. • Impulsar la ejecución end-to-end del producto, garantizando calidad, tiempos y entrega de valor. • Colaborar con equipos internacionales, facilitando comunicación efectiva en inglés. • Promover un enfoque de delivery lean, utilizando herramientas de automatización y AI para mejorar la productividad.

Title: Product Owner Employee Type: Contract Remote: Yes Location: Phoenix, AZ, US Pay Range: $60 - $70 per hour Job#: 3033999 Job Description: We're Hiring: Healthcare/EDI Product Owner Location: 100% remote Duration: Contract through 2026 to start, very strong potential for extensions Rate: $60-70/hr Are you the kind of Product Owner who can walk into a room full of competing priorities and walk out with clarity, alignment, and a plan everyone believes in? Do you thrive in high‑visibility, high‑pressure environments where your ability to organize, prioritize, and lead truly matters? If so, this role might be your next big move. About the Team This group is the backbone of the company’s data exchange ecosystem. They manage all inbound and outbound EDI and flat-file transactions, supporting critical functions such as claims adjudication, supplemental benefits, oncology management, and trading partner integrations. They partner closely with incident triage teams, ETL developers, EDI developers, DBAs, and business stakeholders across the entire organization. This is a high-impact, high-visibility space — the work they do touches nearly every corner of the company. About the Role We’re looking for a strategic, delivery-focused Product Owner. This is not a ticket‑pushing role — it’s a true ownership position where you’ll drive outcomes, shape priorities, and ensure the team is always working on the most valuable work. What You’ll Own - Prioritization, sprint planning, and delivery for all EDI-related work - A large backlog — organizing, sequencing, and refining it into a clear, actionable roadmap - Writing requirements and user stories that keep the team moving - Running Agile ceremonies (no Scrum Master currently in place) - Managing incidents, enhancements, platform stability work, and operational needs - Communicating effectively with stakeholders across the business, technical teams, and trading partners - Making tough prioritization calls and clearly explaining the “why” behind them - Maintaining a forward-looking view of upcoming sprints and delivery expectations What Success Looks Like - You understand the EDI platform well enough to know what matters, what’s urgent, and how to sequence work - You can articulate a clear vision for the next 1–3 sprints - You keep the team focused, aligned, and productive - You stay composed under pressure and bring order to chaos - You can translate complex technical realities into clear, audience-appropriate communication - You demonstrate true ownership — not just managing a board, but driving outcomes What You Bring - Proven Product Owner experience with strong delivery leadership - Healthcare + EDI experience — you understand the ecosystem you’re stepping into - Experience managing large, complex backlogs - Strong understanding of SDLC, Agile, story pointing, definition of ready/done, and capacity planning - Ability to lead without being a technical expert — you know how to ask the right questions - Exceptional communication skills tailored to developers, leadership, and business stakeholders - Ability to stay calm, organized, and effective in high-pressure environments - A strategic mindset paired with tactical execution skills If you’re energized by complex data ecosystems, cross‑functional collaboration, and meaningful impact in healthcare technology, we’d love to connect. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Lead the strategy and delivery of HR products, manage cross-functional initiatives, develop business cases, and ensure compliance with regulatory standards to enhance employee experience and operational efficiency.

Role Description SecurityBridge is a fast-growing global software leader transforming how enterprises secure their SAP environments. Our mission is to deliver cutting-edge, high-impact SAP security solutions that enable some of the world’s largest organizations to stay ahead of ever-evolving cyber threats. Our TrustBroker product enhances security and the user experience for SAP business application users, particularly when multi-factor authentication (MFA) is required, using risk and context to ensure MFA is only used when required. We are looking for an experienced customer-focused Support Agent to join our customer support team, providing post-sales technical support for our TrustBroker product. You will be helping our enterprise customers located in different countries. - Provide advanced technical support for the SecurityBridge TrustBroker product modules and be involved in pre-sales activities. - Work with customers to ensure correct usage of the TrustBroker product and awareness of relevant product features. - Investigate, troubleshoot, and resolve complex technical issues related to authentication and networking connectivity. - Support installations, upgrades, and configuration of SecurityBridge TrustBroker products in customer SAP landscapes. - Analyze incidents to identify root causes and implement sustainable solutions to minimize recurring issues and downtime. - Collaborate closely with product development, implementation, and customer success teams to improve product stability, usability, and supportability. - Contribute to technical documentation, best practices, and knowledge base content. - Identify opportunities to improve support processes and workflows to increase efficiency and customer satisfaction. - Participate in a rotating on-call support schedule to ensure service continuity for customers. Qualifications - 3+ years working with, implementing, and supporting authentication technology, including widely used identity providers as well as Active Directory and Kerberos. - 3+ years of experience working with and troubleshooting networking issues, e.g., DNS, TCP/IP, LDAP. - Experience supporting SAP integrations and system connectivity, or working with other SAP user authentication products like the SAP SSO or SAP Secure Login Service product. - Solid troubleshooting and root-cause analysis skills. - Strong communication skills and a customer-focused mindset, with the ability to explain technical topics clearly to both technical and non-technical stakeholders. - Experience working with ticketing systems such as Jira or ServiceNow. - Ability to work independently in a remote, international team environment and take ownership of issues through resolution. - Our language is English, but the ability to communicate using more than one language would be advantageous. Requirements - Experience with technical aspects of authentication technologies and products, such as Kerberos, Active Directory, OpenID Connect (OIDC), SAML, X.509 Certificates. - Basic administration of widely used identity providers such as Entra ID, PingID, Okta. - Hands-on experience using Linux and Windows operating systems. - Strong service mindset. - SAP Basis knowledge/experience or experience with implementing and configuring the SAP SSO 2.0/3.0 products or SAP Secure Login Service for SAP GUI (SAP SLS) product is beneficial. Benefits - Professional development and training opportunities. - Exposure to the latest SAP security technologies and industry best practices. - An international team with a strong sense of collaboration and team spirit. - Flat hierarchies and short decision-making paths. - Flexible working hours and a results-oriented work culture. - Generous vacation days. - Competitive salary and benefits package.