• Build and own a live dataset of blocked and declined integrations. • Stand up the team's success-metrics baseline and deliver a recurring readout for leadership. • Help draft and roll out the team's customer discovery-question playbook. • Document a recent customer build as a case study for onboarding. • Support the connective tissue between Solutions Engineering, sales, and product.

Role Description We are seeking a detail-oriented and analytical Deduction Analyst to join our Order-to-Cash (O2C) team. The ideal candidate will be responsible for managing customer deductions, investigating payment discrepancies, resolving disputes, and ensuring timely recovery of invalid deductions. This role requires strong analytical skills, customer interaction experience, and a thorough understanding of Accounts Receivable and Deduction Management processes. - Review, analyze, and resolve customer deductions: Trade, non-Trade, Front end, and disputes. - Investigate short payments, chargebacks, pricing claims, promotional deductions, returns, shortages, and freight claims. - Validate deduction claims against contracts, pricing agreements, proof of delivery, and supporting documentation. - Manage one or a few large customers on the basis of an Account Management approach. - Support month-end closing activities related to Accounts Receivable and deductions. - Ensure the implementation and adherence to the agreed collections policy. - Prepare dispute packages and follow up with customers for recovery of unauthorized deductions. - Perform account reconciliations and maintain accurate deduction records. Qualifications - Operating at Junior to Mid Junior level in a Finance support or professional role. - Experience as a Finance specialist supporting small and medium-sized finance exercises. - Building skills for a more specialized Finance service. - Ability to manage working relationships with stakeholders for the business areas supported. - Able to act on own initiative but will require supervision. Requirements - Conduct root cause analysis and recommend corrective actions to prevent recurring deductions. - Generate periodic reports and provide management updates on deduction trends and recovery performance. - Ensure timely closure of deductions within agreed SLA timelines. - Monitor aging reports and drive reduction of outstanding deductions. Benefits - Flexible work arrangements to maintain a healthy work-life balance. - Career growth programs and diverse professions to explore a world of opportunities.

• As an EHR Solutions Architect you will be part of our high performing ANZ architecture practice, utilising your skills in the architecture, design, and enhancement of our market leading Electronic Health Record (EHR) solution designed specifically for hospital and healthcare environments. • You will lead the digital transformation agenda and solutioning activity for our largest and most complex deals to deliver a step change in performance across patient experience, operational efficiency and clinical effectiveness. • You will be perceived as a thought leader in your field and play a crucial role in ensuring that different software components work together securely, efficiently and effectively to achieve business objectives particularly in a Managed Services setting. • Collaborate with cross-functional teams, including developers, project managers, other solution architects, and business stakeholders. • Provide technical leadership and guidance to ensure solution architectures meet realistic, deliverable and supportable objectives, within funding and delivery constraints. • Work with business, sales, product, and technical engineering stakeholders to influence and specify solutions ranging from customer project engagements to product enhancement and portfolio capability uplift.

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. What does the Delivery Architecture Team do? You'll work alongside an experienced professional services team to help customers migrate to and operate in Azure throughout their entire cloud adoption lifecycle-from assessments and design through proof-of-concepts, planning, execution, and optimization. This is a customer-facing delivery role. As a Sr. Lead Solutions Architect (Azure Delivery), you will: - Assess application portfolios and plan migrations to Azure, create written assessment deliverables including Total Cost of Ownership models, application dispositions (7 R's), high-level project plans and work breakdown structures, infrastructure designs and diagrams, and Azure Well-Architected Framework reviews - Define and maintain the technical vision for delivery projects, both externally with customers and internally with the project team - Perform hands-on execution as a member of implementation teams, driving migrations and deployments from planning through cutover and go-live - Create and maintain detailed architecture diagrams and configuration documentation - Educate customers on Azure services, cloud patterns, and anti-patterns - Collaborate with Cross-Functional Delivery and Sales teams to scope, define approach, and create level-of-effort estimations for engagements and statements of work - Contribute to the evolution of the Solutions Architecture practice through process improvements, templates, and project collateral What Technical Attributes We're Looking for In You You're passionate about cloud technology and the possibilities it opens for customers. You thrive on solving complex problems and guiding organizations through transformation. Required Certification: Azure Solutions Architect Expert (AZ-305) - 8+ years of diverse solutions architecture or relevant experience with a minimum of 3 years of relevant public cloud experience - Hands-on experience with both lift-and-shift and greenfield Azure migrations - Intermediate level experience with one or more Infrastructure-as-Code implementations (Terraform preferred, ARM, Bicep) - Intermediate to expert level familiarity with containerization technologies (AKS, Container Apps) and DevOps patterns (Azure DevOps, GitOps, etc.) - Familiarity with Identity and Access models in on-premises (Active Directory) and public cloud (Entra ID, SAML SSO) environments - Intermediate to expert level experience with IP networking, ExpressRoute, VPN technologies, and related connectivity solutions Minimum Qualifications - A BA/BS degree with 8 years of relevant experience, or a MS degree with 6 years of relevant experience, or a Ph.D. with 3 years of experience, or 12 years of overall relevant experience without a college degree - Strong presentation, written, and verbal communication skills - Strong analytical and problem-solving ability - High level of comfort communicating effectively across internal and customer-facing organizations Preferred Qualifications/Experience - AI-102, DP-100, DP-203, AZ-500, or AZ-400 Azure Certifications - Experience working in a professional services environment - VDI Technologies such as Azure Virtual Desktop, Citrix - Experience with Azure Data and AI products - Experience with PCI, HIPAA, CIS, and HITRUST compliance as related to cloud infrastructure - Common Infrastructure as Code and DevOps patterns such as Terraform, ARM/Bicep, immutable deployments, and CI/CD pipelines - Familiarity with AWS, Google Cloud, VMWare - Industry knowledge in any of the following verticals: Healthcare/HealthTech, Financial Services/FinTech, SaaS, E-Commerce USD 163,400.00 - 272,300.00 Compensation: Compensation includes a base salary in the range of $163,400.00 - $272,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets